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Verified
5/5

2009-12-11

"Boatfix has one of the largest selections of items for boat owners that I have ever seen. This was my first experience shopping with them, and it won't be the last. I ordered one of their catalogs, and it was larger than the Cleveland phone book.
My online ordering experience was excellent. My order was processed and shipped quickly. Also, shipping costs were not inflated, and pricing was excellent too.
I did have a problem with UPS damaging two 6foot lengths of aluminum tubing; however, MikeM2 at the help desk took care of correcting this painlessly and Quickly. Communications were great.
I highly recommend adding Boatfix to your bookmark page and checking with them for any of your boating needs before buying anywhere else.
"

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Verified
5/5

2009-11-16

"Great discounts on parts. Shipping was reasonable and fast. Easy to navigate site and great service. I have told everyone I know about this site because of the experiences I have had."

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Verified
5/5

2009-11-06

"Great service. Easy to order and prompt delivery. Quality parts at a substantial discount."

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Verified
5/5

2009-10-21

"Had exactly what I wanted and at the lowest price. Order arrived ahead of time and complete just like all the previous orders I've placed with them. I recommend Boatfix to my boating friends and I'd recommend them to any other boater who's looking for good customer service."

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Verified
4/5

2009-10-14

"When Mike M. from customer service picked up my help desk ticket I got all the answers and assistance I needed. Very good communication. I will do business with them again. "

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Verified
5/5

2009-10-12

"I've ordered a number of larger ticket items in excess of a BOAT unit from Boatfix in the past. I've been a customer from their beginning. Most recently a new sanitation treatment system. Not only can I get a significant savings on larger ticket items, but I can do so with a company that is firmly committed to always making things right.

My order arrived well packed with the right goods. Boatfix even helped put me in contact with people at the mfg who made sure I was getting the right object and valuable advice for free.

It this era of megamarts, its nice to see a store run by real people, like you and me. People who care about their customers. Even more rare is the experience of getting the lowest price from the outfit that offers the best service support and advice too.

This is a relationship worth building for the long term.
"

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Verified
5/5

2009-10-12

"Excellent customer service. The person on the phone made it a pleasure to do buisness with you. Very quick shipping. Thank you for everything. "

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Verified
5/5

2009-10-12

"The Price was the lowest price on the Internet. The Shipping rate was acceptable and very quick. Directions were simple and easy to understand."

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Verified
5/5

2009-10-11

"Excellent selection and prices. Fast shipping. Finding some parts on the website can be tough but I always end up finding what I need. I use BoatFix for all my marine needs. "

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Verified
1/5

2009-10-11

"I e-mailed your com. several times about my order. The rod holders you sent me were the wrong type.You have the wrong picture for the order no.on your web site. Pictured on the web site are flat top rod holders which the no. should be listed as 232-RH2 FWPD instead of 232-RH1FWDP.which are angle type rod holders. I sent my order back to the return address on the carton and have never recieved the proper rod holders back. I paid more money to send the rod holders back than what I paid for them. I'am very dissatissfied how my order through BoatFix.com has turned out. Would like a refund or the right rod holders sent to me. My order no. is 113849 . Would rather have rod holders sent to me. Please make note of the wrong no. for the rod holders you have pictuered. The right no. for the flat top rod holders is 232RH2 FWDP. Please send a reply. Thank You for keeping in touch. Would love to have the proper rod holders sent to me before striper season comes in."

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Verified
5/5

2009-10-11

"I GOT THE BEST PRICES ON PARTS FOR MY BOAT , GOT THEM ON TIME......THIS IS AT LIST MY THIRD OR FOURTH PURCHASE FROM BOAT FIX......

BOATFIX WAS THE BEST OPTION FOR PURCHARSING ON THE INTERNET...I GIVE THEM A 10..........

BEST AND REGARDS
LAZARO MENDOZA
"

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Verified
1/5

2009-10-02

"Ordered a throttle cable and they never updated the shipping data, didn't respond to email (help desk)inquires, and I didn't receive the item after 18 days. two weekends gone without getting to the Gulf and no prospect of going this weekend since the boat is broke! I disputed the charge with credit card company. I will never use this company again. Customer service was non-existent. I'm going to order from a better company."

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Verified
1/5

2009-09-21

"Absolutely terrible service. Took almost a month to get merchandise. When I did get the packages it was missing one item. One Item was poorly wrapped in a black garbage bag plastic. NO customer service responses for 3 WEEKS! Spend the 5 extra bucks and go with someone else... time is money too!"

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Verified
5/5

2009-09-16

"Boatfix had best price anywhere, Very fast shipping, couldn't have had a better transaction. I had a question about stock availability , sent an email at 10:30pm received my answer at 8:08am the next day, TFXTREME cables in stock, shipped right out.Will definitely do business again.
I ordered 2 high quality teleflex teflon coated cables, My 1979 Searay shifts and throttles better than ever. Gosh I sure wish I had known that it could be so smooth. No more troubles getting in and out of gear, just use a pull rope attached with electrical tape to the old cable, pull old one out and use pull rope to pull new one back in.
"

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Verified
5/5

2009-09-15

"Not sure on the date, but I feel Boatfix is a great place to do business with. They usually have the best price, but their shipping is outstanding. I almost always go to Boatfix first when I am looking for something for my boats or waverunners. A LOYAL CUSTOMER!"

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