"We are so impressed with the service from Marcus Casas! He was in communication during every step of our purchase of 8 bookshelves, from when we purchased through delivery, and even afterwards. We noticed a little damage on one of the shelves upon arrival and Marcus made things right immediately...and again double-checked with us to be sure everything was alright. Such excellent service is not to be found these days and we will definitely purchase from Bedroom Furniture Discounts again! We love our new bookshevles!"
"I ordered a dining room set on line and the initial delivery time was 4-6 weeks. Unfortunately the table ended up being back ordered and i was told it could be 4 months before it was available. Calvin was excellent with texting and emails to keep me updated. Turns out it was only a two month wait and i couldn’t be happier with the furniture and the customer service i received. Thank you Calvin and team for delivering quality furniture and service! "
"Great products and service"
"Mobi provided excellent service. He had great follow through and always very professional. "
"A friend of mine ordered an item from your store and when I saw it I was like woow! You people have quality furniture and good customer service. The item was delivered on time and with no delays. Will definitely order from your store soon. Good work."
"We ordered a living room set. Originally we were told it may take many months to get the set. However, it came in 8 weeks later. Marcus continued to update us on it's progress getting to the store and to the delivery company. The delivery company also kept us up to date with texts and emails. The delivery men were wonderful. They carefully brought in the furniture and set it up for us. We will definitely go back and especially ask for Marcus when we are in need of more furniture.
The set came in perfect condition. No problems at all!"
"I found the recliner that I liked in the store and then checked the internet and found the same exact recliner at DiscountLivingRoom.com for $800.00 less with free shipping. It only took about 3 weeks for delivery and the gentlemen who delivered the chair did a fantastic job."
"I received my furniture in the time frame expected considering pandemic delays. Mobi kept me informed at every step. Alex, the delivery person, was very friendly and he and his helper were very professional in getting the bedroom suit in the house without any damage. The furniture is exactly what I was looking for at a great price."
"The lateral file I ordered was delivered by two young gentlemen who were very careful and courteous. They made sure it was placed in the exact spot in our bedroom. A special shout out to Calvin. I would have no problem recommending them."
"Mobi provided clear communication on the order status. Items arrived separately but in good condition. Would buy from company again."
"I almost gave up trying to order office furniture due to the delays caused by COVID. I contacted Mobi and shared my experience and they took it from there. I should have started with Bedroom Furniture Discounts, it would have saved me a ton of time and frustration. The process was seamless from ordering to delivery. The cost was very competitive compared to others and the quality of the furniture was exceptional. I would highly recommend, for your furniture needs."
"Took a while for delivery, but the price was worth it. Also want to especially thank Shayne from the customer service department, who was so helpful in keeping me updated on my order. Really appreciated it, Shayne! "
"I have nothing but positive praise for this company, their practices, and prices. I have placed two orders with them. I will soon be placing a third order and will continue to make this company my first go to when shopping for furniture.
Jodi, the Success Manager, and my sales representative Andrian are wonderful. Jodi went above and beyond. She had answers to all my questions, kept me informed on my order status, and was quick to respond to my emails. She's the ideal example of top notch customer service.
The delivery teams that assembled and moved the furniture into my rooms were great as well. They were courteous, quick, and made sure I was happy with the furniture placement.
This company earned me as a life long customer!"
"Placed an order on Thursday morning during the pandemic, and it was received Sunday afternoon—no rush shipping charge either! Needed an ottoman quickly for a medical issue, and Sharie offered great customer service!"
"Thank you Mobi Ullah for going above and beyond with the delivery of our furniture. You and your team were a pleasure to work with (every text message and email was returned promptly within 30 minutes) and we will definitely be ordering all our furniture with Emma Mason and Furniture Discounts in the future - we actually ordered more chairs last week. All our furniture was professional wrapped in blankets and protected. Also, I want to mention how great the gentleman who delivered our furniture was who made the extra effort to work late on a Friday night to make our delivery happen a day earlier.
Thank you again,
Lisa
Waltham, MA, USA
PS - We love our kitchen table and chairs!!"