"low quality junk from China that takes forever to ship...no thanks "bargain" lol"

"This was my first order from BargainOutfitters but I have had several orders from their counterpart (Sportsmansguide.com). I'm very happy with them. Fast shipping, great prices. Oh - I had originally ordered the incorrect color and I can also say that their customer service is easy to reach and very friendly in fixing any issues."

"I ordered a Kalorik coffee maker for my boyfriends parents, that only lasted under a year(I ordered it off amazon but had to deal with Bargain Outfitters). It was defective so I called the Bargain Outfitters customer service and wasn't pleased by the end of the phone call. Then I called to check up on the return and I got hung up on and yelled at by the first customer service representative. The second representative I called, I informed her on my recent experience and she continued to help me with my issue, but was extremely rude as well! After the phone call I asked to speak to a manager and she was basically refusing to transfer me over and fighting with me. Of course the manager did nothing to help me. But the fact that a customer who had purchased something was getting yelled at for just checking on an order is just OUTRAGEOUS! I will NEVER order from this terrible company again. In the end it really is how you treat your customers, and at the end of the day they just lost a good customer. "

"I ordered a wooden wheelbarrow from them through Amazon on Oct 5 so that I could have it for Thanksgiving decorations. It did not arrive until Oct 23. The wheelbarrow did not fit in the box and cardboard was taped to the exposed handles. It was in terrible shape with screws that split the wood and came through to the other side. Only one side of the wood is finished and the other side is very rough. Unfortunately, it is the rough side that is displayed. The workmanship was so terrible that it looked like it was built with closed eyes. It would not stand post-assembly. On Oct 24 I called the owner of the company directly and he said to trash the one that I received and that he would hand pick one out for me and send it at no charge. As of Nov 19, having not received the replacement, I called and asked about the replacement. I was told by an office worker that it had not yet been built! I asked that the owner call me back and the office worker told me that the owner was not very good at returning calls and asked that I call again the next day. I told her that I was not going to track him down and if he could not call me the next day then I was going to ask Amazon for a refund. I did not get a call the next day or at any time. I did, however, receive a replacement on November 28, a week after Thanksgiving. It came in the same undersized box. I have no desire to unpack it."

"How come Bargain Outfitters got high review rate on Amazon.
They lied on the shipping day that made me really upset.
I would to order my stuff for before Christmas time. They mention on Amazon that their product available date is 20th but another email sent to me after I ordered said 26th for shipping date. It really made me upset. I got my order after 25th that means it useless or waste my money. They are not honor on the shipping day."

"Almost placed an order with this co,now iam NOT!.Thanks guys!"

"I have purchased 2 items from Bargain Outfitters in the last 2 months. The first was a Carhartt type work jacket, the other was a Tiffany Style Lamp. Both arrived timely, were packaged well and were really nice items (yes, I was surprised). I received a follow up note from customer service both times to ensure that I was pleased with my purchases. What's not to like? Great items, super prices, fast shipping, quality customer service. I would definitely buy from them again. "

"This has to be the worst online retailer I have ever purchased anything from.

Purchased a set of bed and chest. bed frame was hold and gauges in the middle of the wood pieces and other parts have missing paints and chipping.

i called up and ask for a few replacements pieces from the maker, they said for this item,i need to contact the merchant. I called BO and said they have the parts and happy to send it out. The lady was so nice and friend. While putting in the request for the parts, confirming my address and such, we got disconnected and i couldn't get through for while so i emailed them. Which they responded very quickly . But i was told that the item is now out of stock and they have no parts to send. They hope i can find parts somewhere else or return the items. I said there is no other place to get the parts for the bed and stuff you sell and ask to return them. They said they will send me label to repack and return. Said ok. The next email i got was from a different person (they have name on each email i received a reply to) and now they said cannot send labels but can send the UPS man to pick them up. I said ok.

Everything was repacked and returned to them. Waited two days and recieved an email saying they got them back but can only refund about 1/3 of my money only. I paid over $100 to get these heavy item shipped and they said they will refund all my money. These guys are scammers."

"Saw a great price on a pair of boots, ordered them immediately on the website, and got an order confirmation stating that the boots were on backorder. Then a little later got an e-mail saying they were sold out. There was a $5 coupon good toward another purchase with the e-mail. This felt a lot like a bait-and-switch. "

"Placed my order, received my confirmation immediately, shipped the next day. No complaints at all. I would buy from again regardless of negative reviews from others."

"Worst of the lot. Wont give my money to them again"

"I ordered a pair of shoes, and got canceled later on. No apology or explanation. Don't trust this seller."

"I ordered three pair of shoes as detailed in the end. The order was cancelled by amazon for no reason and I even did not get an apology letter or explain! This is just outrages for customer's rights.

Men's Rockport® I. Travel® Deckside Casuals Dark Brown"

"DO NOT TRUST THIS SELLER. TOTAL FRAUD!!!"

"This was the very worst online customer satisfaction expereince I have ever had. After receiving both items I ordered worng, with both being the wrong size ordered, I was told I would have to wait another 10 days to get a Return label before they could send out the correct items..huh?..so I have to wait another 15-20 dyas to get back something that the company screwed up on?..Very poor. What should have happened was that they should have apologized and agreed to send the right items overnight or two day and in that package should have been a RA label for me to slap on the box and drop back in the UPS bin. But because I didn't want to wait another 20 days I canceled the whole thing and still have to wait 20+ days to have my credit card credited.....very poor customer service and I will never do business with them again."