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1/5

2020-01-24

Tragic car demage with BannerBuzz magnets

"
I have purchased 5 magnets last year from BannerBuzz.

Before ordering I had some doubts about placing magnets on my car. My car is leased and I had to make sure that the magnets are not going to cause any damage (no structure paint changes, no color changes, no scratching etc.) I've discussed this issue with the representative and was assured that placing magnets are not going to make any damages to the color.
I removed all 5 magnets in one year of using them. Unfortunatelly, here is no option to post pictures, otherwise you all would see there are very visible explicit color changes on every 5 spots where magnets were placed on my car. If I knew that placing magnets on my car would cause such damage, I would never purchase it! I asked the professional advice because I usually trust professionals. The representative should have explained me about the possible damage or at least to let me know company does not have such experience. Nobody told me anything like that to warn me.
I decided to fix the damages before my lease expires, so I went to the nearest body shop to get an estimate. I was shocked that it is impossible to recover the initial color and almost all car has to be repainted!
I think that Bannerbuzz has to compensate me all the expenses, I send them an email. But they just send me back (I copy their answer):
We are sorry for any inconvenience this may have caused, but until now we've never encountered such an incident. Our magnetic signs don't leave any residue or damage the surface after usage. This is the first time we're hearing this. If it were known, then we would have mentioned it online on the website as well. Additionally, if there was any damage to the product we're here until the warranty ends and you've already experienced the same. For any other damage, there might be n number of reasons for which we can't be held liable.
I am going to claim to Court and want to warn everybody ordering BannerBuzz items
"


Verified
5/5

2020-01-08

Awesome

"Sign looked great, thank you"


Verified
5/5

2020-01-07

Great graphic team

"Quick to response, very professional product"


Verified
5/5

2020-01-07

Five-Star Flags!

"Flags looks just like the art I provided, and they arrived fast. I'll use BannerBuzz again."


Verified
5/5

2020-01-07

Great follow up

"When I missed an approval email Banner Buzz called, which kept production on track. "


Verified
5/5

2020-01-07

banners

"Great communication and shipping time"


Verified
5/5

2020-01-07

Impressed

"I ordered online and was impressed with the speed of delivery and quality of the business cards."


Verified
5/5

2019-12-05

Feather flags for iMPACT Church

"This was our first time using them and they were awesome!"


Verified
4/5

2019-12-05

Not exactly what I expected.

"I have always been totally satisfied with my past purchases, however, maybe the problem is my misunderstanding of what means. I didn't expect the background to be white. I put it on a medium gray surface and the whiteness is overwhelming. I will try to start over and get it made with a clear background so the lettering looks to be on the gray surface.."


Verified
5/5

2019-12-04

More Than Acceptable

"The products were provided quickly and accurately. One issue with one of the displays was quickly corrected by providing a credit because the item had a support that was not secured in its socket. It was usable with some annoyance. Thank you Bannerbuzz! I will be a return customer."


Verified
5/5

2019-12-03

Delivers as promised, with better service than you might expect

"Today, good service is hard to find. I found BannerBuzz's product to be just as expected - it was good quality at a reasonable price and delivered on time. I expected that. Getting what you expect can be exciting on its own, as so frequently business does not deliver as promised. Beyond what I expected was their courtesy. I made a mistake a submitted the wrong file. They were very receptive to my request to cancel that order and use a different graphic, and they were very communicative during the process of cancelling one order, and opening up the next. Beyond that, just the tone of their communication was nice, yes, I said nice. They were super timely in answering my emails, and even apologized for the delay in delivering my banner (which was MY fault). I would use them again without reservation, and suggest to friends this is the place to get your banners. Thanks Banner Buzz. "


Verified
5/5

2019-12-03

Loved it

"Easy to design, fast shipping, great product and great quality!"


Verified
5/5

2019-12-03

Very prompt and reliable

"Everything was as expected! "


Verified
5/5

2019-12-03

boat flags

"great graphics! thx for the support service!"


Verified
5/5

2019-12-03

Great customer service and product

"I had a very helpful customer service rep that helped with my rush order. The product came fast and was very nice!"