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Product & services pricing
4.39/5
Chance of future purchase:
4.74/5
Shipping & packaging:
4.73/5
Customer service:
4.70/5
Return/Replacement policy:
4.68/5
Featured Review


Verified
5/5

2024-04-27

Very good product, excellent service, Professional shipping.

"Purchased a NAS, had issues; Tech Support said to return and B&H sent rapidly a replacement. These exceptional actions will keep me a customer without reservation."

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Verified
5/5

2024-04-26

Fast service, genuine products

"Two binoculars--a Nikon and a Kowa--were delivered in less than one business week.
Both competitively priced and factory-fresh. This is why I am a loyal B&H customer--whether for my business or for my family, I can trust B&H to delivered fault-free items, in the time-frame indicated.
"

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Verified
5/5

2024-04-26

So easy and straightforward

"I love this website with the insights and suggestions makes it easy to make a great choice every time!"


Verified
5/5

2024-04-26

Excellent

"All my orders are just what I needed and are delieved quickly B&H has every thing I shop for and need
Thank you. I will return!
"


Verified
5/5

2024-04-26

Happy Passover!

"B&H always comes through. Excellent!"

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Verified
5/5

2024-04-26

Fast and easy

"Very fast check out. Happy to shop here."


Verified
5/5

2024-04-25

always a pleasurable experience

"simple and quick. I knew what I wanted and you had it in stock. Thanks!"


Verified
5/5

2024-04-25

Always great!

"Orders Always executed quickly and accurately "


Verified
2/5

2024-04-25

Items were not available

"The item availability kept decreasing each day until it made no sense to continue with that item order and had to get somewhere else."


Rep reply posted 2024-05-01
A rep from B&H Photo-Video, GeoffreyN, has responded:

“Hello. Thank you for your recent order. We regret any inconvenience and confusion. It would not be atypical for item quantities to decrease each day since it's likely there are other customers looking for the same product. We appreciate your understanding on the matter. ~Geoffrey Ngai / B&H Photo-Video”


Verified
5/5

2024-04-25

Fabulous shopping experience

"You had everything we needed! "


Verified
5/5

2024-04-25

Good inventory, prices, and fast delivery

"Usually get a product the day after I order it. Packaging is excellent."

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Verified
5/5

2024-04-25

Quality

"I ordered a complete camera system with numerous pieces and all were received on time and correctly picked. Packaged very well. Very happy with service and products."

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Verified
5/5

2024-04-25

Easy process, instructions clear, normal prices

"everytime I buy something with B&H, the experience is ok. Even when there have been problems in the past, costumer service gives me always proper solutions."


Verified
1/5

2024-04-25

fraud following my debit card

"Soon after my purchasing online of a projector from B&H, my debit card was compromised. Someone in your company is stealing the information from your online payment customer. I hope you will investigate this for your own benefit.
This incident reminded me in 2005 when I purchased from you (B&H), and the same problem occurred, I had to canceled my credit card at that time.
These are the only 2 times I have done the purchase from you, and both times my card (credit and debit) were compromised. 100% bad record!!
"

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Overall product shipping and delivery process

Rep reply posted 2024-05-01
A rep from B&H Photo-Video, GeoffreyN, has responded:

“Hello. Thank you for your recent order. We regret any inconvenience and confusion. If you believe your debit card has been compromised, please reach out to our Fraud Department. You can reach out to them by e-mailing fraudalert@bhphoto.com. Please also include your order number and details regarding your experience so this can be investigated properly. ~Geoffrey Ngai / B&H Photo-Video”


Verified
5/5

2024-04-25

Battery

"Great and easy to do. I feel confortble to buy."