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Product & services pricing
4.36/5
Chance of future purchase:
4.69/5
Shipping & packaging:
4.70/5
Customer service:
4.65/5
Return/Replacement policy:
4.58/5
Featured Review



Verified
5/5

2024-03-26

B&H is the best.

"My wife's desire of a trackpad was fulfilled...quickly...and at a great price. Made me a hero!"


Verified
5/5

2024-03-26

Happy with the shopping experience.

"Browsing the site is easy. Everything performs as expected. Will gladly shop here again."


Verified
4/5

2024-03-26

Good overall but the FedEx delivery experience

"Overall the experience was good, except the delivery part, it probably would be much better if FedEx is not the delivery company that B&H uses."

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Verified
5/5

2024-03-26

always a pleasure doing business with B&H

"always a good experience, honest and fair price and fast delivery. "

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Verified
5/5

2024-03-26

Great stuff

"Very good experience, as always with B&H. "

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Verified
5/5

2024-03-18

Dynamite!

"Best shipping delivery date!"


Verified
5/5

2024-03-26

The Best!

"It is with full confidence that I purchase from B&H. Excellence seems to be their "middle name" as demonstrated from initial customer support with any questions I may have to receiving a well packaged delivery to my home. "

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Verified
5/5

2024-03-25

Great gear, easy shipping, competitive price

"Was good! Was good! Was good! "

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Verified
5/5

2024-03-25

Very quick delivery!

"Originally expected 5 to 7 days time in transit. Arrived in 3 days! Excellent packing, as well!"

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Verified
5/5

2023-12-02

B&H Photo sales and service are the best

"Have been dealing With B&H for years. Never have had a problem. In fact never have had to contact them in reference to any of my purchases. Items are packed extremely well. Their website is excellent. If I have a question concerning an item I am contemplating buying, the email response is almost instantly.
"

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Verified
5/5

2024-03-25

Excellent support help from online chat representative

" (David M.) Online chat, was extremely helpful. Quick and efficient and had me going in under 5 minutes"


Verified
5/5

2024-03-25

The best !

"I was never deceived in dealing with this business. Great service and fast shipping. "

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Verified
5/5

2024-03-25

Fast!

"Always a great experience. "


Verified
2/5

2024-03-19

My Package Arrived 2+ Hours Later Than I Paid For

"I originally thought that I was getting a great deal by paying for expediting shipping on microphones that I needed for a work trip. I paid to have my package delivered by 10:30am the next day. I don't know who's to be held accountable for the blunder (FedEx or B&H) but my package unfortunately wasn't delivered until nearly 3 hours after the time that I paid for it to arrive. Resultantly I had to find a rental house on location in Atlanta. "


Rep reply posted 2024-03-25
A rep from B&H Photo-Video, GeoffreyN, has responded:

“Hello. Thank you for your recent order, We regret any inconvenience and apologize that FedEx was not able deliver your package before 10:30am as promised. We have issued you a refund on the shipping fee and should be posted in your original payment method in 5-7 business days. ~Geoffrey Ngai / B&H Photo-Video.”


Verified
5/5

2024-03-24

easy searching and ordering

"Was able to find products I was looking for. The information on the product pages was helpful. Ordering with Apple Pay went without a hitch."