"Free shipping on most in-stock merchandise. It's like purchasing it locally without spending time on the road or gas money! And my item was also cheaper than my local store! And with amazing customer service and sales reps with product knowledge second to none, what more can anyone ask for!!!"
"My wife's desire of a trackpad was fulfilled...quickly...and at a great price. Made me a hero!"
"Browsing the site is easy. Everything performs as expected. Will gladly shop here again."
"Overall the experience was good, except the delivery part, it probably would be much better if FedEx is not the delivery company that B&H uses."
"always a good experience, honest and fair price and fast delivery. "
"Very good experience, as always with B&H. "
"Best shipping delivery date!"
"It is with full confidence that I purchase from B&H. Excellence seems to be their "middle name" as demonstrated from initial customer support with any questions I may have to receiving a well packaged delivery to my home. "
"Was good! Was good! Was good! "
"Originally expected 5 to 7 days time in transit. Arrived in 3 days! Excellent packing, as well!"
"Have been dealing With B&H for years. Never have had a problem. In fact never have had to contact them in reference to any of my purchases. Items are packed extremely well. Their website is excellent. If I have a question concerning an item I am contemplating buying, the email response is almost instantly.
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" (David M.) Online chat, was extremely helpful. Quick and efficient and had me going in under 5 minutes"
"I was never deceived in dealing with this business. Great service and fast shipping. "
"Always a great experience. "
"I originally thought that I was getting a great deal by paying for expediting shipping on microphones that I needed for a work trip. I paid to have my package delivered by 10:30am the next day. I don't know who's to be held accountable for the blunder (FedEx or B&H) but my package unfortunately wasn't delivered until nearly 3 hours after the time that I paid for it to arrive. Resultantly I had to find a rental house on location in Atlanta. "
"Was able to find products I was looking for. The information on the product pages was helpful. Ordering with Apple Pay went without a hitch."
A rep from B&H Photo-Video, GeoffreyN, has responded:
“Hello. Thank you for your recent order, We regret any inconvenience and apologize that FedEx was not able deliver your package before 10:30am as promised. We have issued you a refund on the shipping fee and should be posted in your original payment method in 5-7 business days. ~Geoffrey Ngai / B&H Photo-Video.”