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Product & services pricing
4.38/5
Chance of future purchase:
4.74/5
Shipping & packaging:
4.73/5
Customer service:
4.70/5
Return/Replacement policy:
4.68/5
Featured Review


Verified
5/5

2024-04-17

B&H only. Period. Never buy anything anywhere else. Period.

"I trust this business from search to delivery. All is honorable and trustworthy. "


Verified
5/5

2024-04-17

B & H Photo - my camera shop

"I have been working with and purchasing from B & H Photo for a number of years. I don't purchase a lot but when I want to purchase quality at a good price and have a good selection to choose from B & H is where I head. I like B&H sufficiently enough to recommend them to my boss who has not purchased from them as well."

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Verified
5/5

2024-04-17

Excellent!!

"Quality products and fantastic service! Recommend!!!!!!"

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Verified
5/5

2024-04-11

Excellent as always

"My son gave me a small printer, it came without ink and paper, so all I did was chat with a friend from B&H, and voilá, Ink and paper for my model of printer at an excellent price."


Verified
5/5

2024-04-16

Exactly as ordered and delivered early

"Computer was exactly as specified and in good condition when delivered one day earlier than originally stated when ordered."

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Verified
5/5

2024-04-11

Excellent Customer Service

"Never had any problems placing orders on B&H Site"


Verified
5/5

2024-04-16

On time!

"Same products as promoted on the website"

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Verified
5/5

2024-04-16

Mark Godlett Great Customer Service

"Mark Godlett was my rep when I called. He had the best knowledge of anyone at BH and he was patient with me and went the extra mile. Mark and Oscar are the two people that are the best with the company. There is also a woman in the audio department that has helped me well in the past.
"


Verified
5/5

2024-04-16

one stop shop for AV and VR

"great selection, very knowledgeable staff, check out is simple and trouble free."


Verified
5/5

2024-04-16

Better than Amazon

"I like sharing the 'wealth" when it comes to online ordering, hoping to keep us from only having one choice in Amazon, but in this case for about the same money, my hard drive will arrive even earlier than Amazon was offering. Thanks, B&H"


Verified
5/5

2024-04-16

B&H R O C K in the U S A

"B&H photo consistently exceeds my expectations with ease of ordering, price, service, shipping, and product information. I don't exactly remember, but I think I bought my first Nikon FE from B & H back in 1978. The fact they have been around for more than 50 years is a statement of their reputation and service. Thank you, B&H Photo."


Verified
1/5

2024-04-16

No response from Tax Exempt Request Team

"Reached out multiple times trying to follow through on tax exemption pre-purchase but never got a response to multiple emails sent. I cannot wait further on placing this purchase as we need the product. I am regretful that B&H Photo Video was the vendor used in our approvals process for this purchase otherwise i would have moved the order elsewhere. Unless this is resolved, i will be sure to avoid selecting B&H Photo Video for the approvals process in the future."


Rep reply posted 2024-04-16
A rep from B&H Photo-Video, GeoffreyN, has responded:

“Hi Austin. Thank you for your recent order. I sincerely apologize for any inconvenience. I've checked with the Tax Team and your account has been approved for tax exemption. The tax on this order has been refunded and you should also receive an e-mail from our Tax Team as well. If you have any more concerns, please reach out to me at gngai@bhphoto.com. ~Geoffrey Ngai / B&H Photo-Video”


Verified
5/5

2024-04-11

User Friendly Website

"I have ordered from B&H several times and website navigation and ordering is logically oriented and quick. Communication in regard to the status of my order is outstanding."


Verified
5/5

2024-04-16

Rocking Response Time

"Great Service, Great Prices."


Verified
5/5

2024-04-16

B&H is the Best!

"Items in stock, great options and fast and free shipping with this order."