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Full Rating Profile + -

Product & services pricing
6.5/10
Chance of future purchase:
4.61/10
Shipping & packaging:
4.74/10
Customer service:
3.53/10
Return/Replacement policy:
3.25/10
Featured Review


Verified
5/5
2019-03-14

Great items

"This was a great experience, I love the no sales tax"


Verified
5/5
2019-03-14

"Great company to do business with."


Verified
5/5
2019-03-14

All good

"Always easy to find what I'm looking for and BH website. Thanks"


Verified
5/5
2019-03-14

quick and easy ordering

"great web site, easy to use and fantastic prices!"


Verified
5/5
2019-03-14

Love working with B&H

"Very easy to order. And B&H was the only site offering the manufacturer's rebate on the ScanSnap!"


Verified
5/5
2019-03-14

Rock solid supplier

"Everything about B&H from the correspondence to the ordering process is top quality. They're always a pleasure to work with."


Verified
5/5
2019-03-14

Found Item Quickly

"Was amazed at how easy it was to bring up the product I wanted and to expedite shipping. My entire purchase took less than 2 minutes."


Verified
1/5
2019-03-14

Nothing in stock?

"This is the 3rd order I've had to place because our first two orders were back ordered. The SECOND order I specifically checked for in stock status. Order was confirmed and an hour later I "


Rep reply posted 2019-03-14
A rep from B&H Photo-Video, henryp, has responded:

“Thank you for your order and this feedback. We regret your dissatisfaction. B&H does not charge a US customer's credit card until the ordered items actually ship so there's no exposure to having an item in a back-order. We take care to indicate when an item is not in stock. For example on of the items in your 03/13 order was marked, "More on the Way - Expected availability: 1-3 Business Days." That order was cancelled at your request on 03/14. The item in today's order is in stock and should be shipped later this afternoon. -- Henry Posner / B&H Photo-Video”


Verified
5/5
2019-03-14

Painless order

"Too easy as compare to other websites."


Verified
5/5
2019-03-14

Excellent as Always!!! ...I enjoy shopping from here

"...Always a Winner!!! Thanks again"


Verified
5/5
2019-03-14

B&H is my trusted resource for photo supplies

"Always easy and very transparent"


Verified
5/5
2019-03-14

"There are only a few online vendors that make the purchasing experience feel like I'm receiving personal attention. B&H is one of them."


Verified
5/5
2019-03-14

"Consistently good service"


Verified
5/5
2019-03-14

Smooth

"Great layout and super smooth ordering process!"


Verified
5/5
2019-03-14

"Long time customer, returning to update first DSLR I bought form B&H in 2005.. "