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Product & services pricing
4.39/5
Chance of future purchase:
4.74/5
Shipping & packaging:
4.72/5
Customer service:
4.71/5
Return/Replacement policy:
4.68/5
Featured Review


Verified
5/5

2024-05-01

Have dealt with B&H for decades. The company never fails to deliver the absolute best in selection, service and price.

"Have purchased cameras, starting with film then progressing into digital, projectors, recorders and computers from B&H for decades. Their prices and selection are unsurpassed. Their staff is the most knowledgeable I have ever encountered."

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Verified
1/5

2024-05-01

They do not give a rip about you or your experience

"On two separate occasions within the course of 2 weeks, I was fortunate enough to successfully order a highly sought after gaming monitor for a birthday present. Both times, my order was unceremoniously cancelled. After I ordered the second one, I even sent them an email and asked them to contact me if they had concerns with my order (Order #*******022) as the first cancellation was "marked as fraud by our verification team". Even with my direct contact information and assurance that I was a real person, they cancelled my second order also. I sent their customer service people a note about the first cancellation and got no response. I didn't even bother the second time. I see they have incredible reviews here, maybe they're paying for them because my experience couldn't have been worse. I got two order confirmations - one was cancelled after 40 minutes, the second (Order #*******667) was cancelled 9 days later as they were closed for Passover. I'll stick to newegg and Amazon for this purchase going forward and have removed B&H from my searches. Unbelievable. If only they cared just a smidge, I wouldn't be visiting review sites today... all of them."

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Rep reply posted 2024-05-02
A rep from B&H Photo-Video, GeoffreyN, has responded:

“Hello. We regret any inconvenience and confusion. Your orders may have raised concerns and required verification. If you were not able to adequately provide the necessary information to our Verification Department, the orders would be canceled. We appreciate your understanding. ~Geoffrey Ngai / B&H Photo-Video”


Verified
5/5

2024-05-01

Everything you can possibly need for photography!

"Always a great experience. Solid assortment of everything you can possibly need."


Verified
5/5

2024-05-01

BH Tops

"Nobody beats BH for great prices and service. Customer for 50 years!"


Verified
5/5

2024-05-01

I get all my media here!

"B & H always has everything I need at reasonable competitive prices!

Easy to use website and fast shipping.
"


Verified
5/5

2024-05-01

Seamless

"Seamless Seamless Seamless........."


Verified
5/5

2024-05-01

was very easy

"all the information is clear."


Verified
5/5

2024-05-01

Quick and easy

"Like buying items at a convenience store. Easy."


Verified
5/5

2024-05-01

I always buy from you

"I always buy my equipment from B&H. The Bayboo pay state tax thing makes a big difference. Also, I support all Jewish businesses. I am Jewish myself and proud of it."


Verified
3/5

2024-05-01

Logging in again to review my check out is stupid

"!. Why in the world do you guys force people to login AGAIN just to check out then the new login window login cant use the stored username/password like every other site in the existence? I am ALREADY logged in!

2. Why let people choose a card then force them to enter the credit card info anyway?
"


Rep reply posted 2024-05-02
A rep from B&H Photo-Video, GeoffreyN, has responded:

“Hello Randy. Thank you for your recent order. We regret any inconvenience. As an extra security measure, our website may request a user to log in again or re-enter their credit card information. Typically this happens when the B&H website detects some inactivity from the initial log in. We understand this may be inconvenient at times but we feel this is a necessary precaution. Thank you for your patience and understanding. ~Geoffrey Ngai / B&H Photo-Video”


Verified
5/5

2024-05-01

Keeping High Schools Stocked

"I have been extremely satisfied with the products, service and costs of B&H for the past 11 years. "


Verified
5/5

2024-05-01

Simply the best.

"Always look forward to your packages. "


Verified
5/5

2024-05-01

Photography Paradise

"Super easy on finding what I need "


Verified
5/5

2024-05-01

Helpful Team + Detailed Website + Loads of Info = Incredible Experience

"B&H is my go-to for all things photo & video. Not just because it's what they do, but because their live chat experts are full of knowledge and always happy to help, the site is easy to navigate and every product on the site is detailed in depth, and extra info is offered for nearly every product through videos and/or external links they include in the listings. I love not having to search tons of sites to get the nitty gritty on a product - B&H has it all summed up for me already. "


Verified
5/5

2024-05-01

Yall the best

"For years, B&H has been the peak of quality, and unreal delivery times. Thank you"