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Verified
5/5

2004-01-21

"Item shipped immediatly - arrived in 2 days. Just what I wanted at the cheapest price I could find. Thanks!"

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Overall product shipping and delivery process

Verified
5/5

2004-01-17

"Prompt service and reasonable shipping time. My only beef is that shipping cost was about a buck more than noted on the price grabber site listing. I'd still use them again though."

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Overall product shipping and delivery process

Verified
5/5

2004-01-16

"Making the my purchase with this company was simple, all links on the web page were easy to follow, and I was able to conveniently check the status of my order everyday. The shipment was processed expediently and my package arrived right on time. I would recommend this site to my peers with no hesitation."

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Verified
5/5

2004-01-15

"Excellent in every regard. I had no problems whatsoever with ordering or delivery. First-rate."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
1/5

2004-01-15

"first of all, good luck getting in touch with these people. I paid for ups ground and they shipped it us mail, 8.89 to ship a cd. Also, there are no tracking numbers to be found and we still have not received anything in the mail and it has been a week. I spent more on long distance calls to talk to nobody. I knew this was too good to be true. I still cant figure out how they got a good rating. Guess i got screwed."

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Value the company offers
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Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
N/A
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
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Overall quality of ordering process
Ease of ordering online
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Ability to determine if a product was in-stock real time
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Ease of checking order status
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Overall technical support
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Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
2/5

2004-01-14

"They shipped promply, but, the information given by their site, and by their tech, was incorrect, and I got the wrong monitor. The web page was wrong, and I got the wrong keyboard. They took care of it all, but I lost a week, and the return shipping costs, thus erasing any savings I had made and I have not received the credit for the returned keyboard. Not high in my service performance list. Although they certainly could have been worse."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall technical support
Making decisions on their own
Being trustworthy
Being easy to reach
Being knowledgeable
Resolving problems
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2004-01-14

"Fantastic customer service and quick responses to all emails."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall technical support
Being easy to reach
Being trustworthy
Making decisions on their own
Being knowledgeable
Resolving problems
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
1/5

2004-01-14

"Very dissatisfied.. Their site is consistently unavailable. Just getting a tracking number is like pulling teeth. Try to avoid this reseller as much as possible.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-01-14

"Picked BCD2000 as vendor for an LCD monitor for their no-dead-pixels guarantee, plus their competitive price. It shipped quickly and the monitor had no bad pixels. I recommend them for any LCD monitor purchase. "

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

1/5

2004-01-14

"Don't buy anything from this company.
They sent me already opened box and an lcd monitor with dent on the bottom.
I afraid it's not brandnew.
I regret that I bought the lcd monitor from this company. They also charge 15% restocking fee on customers.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
N/A
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-01-14

"Whole transaction went as smooth as possible.
Prompt delivery
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-01-13

"BCD 2000 provided excellent service at all stages of my order. They provided good tracking of my shipment. Their web site was easy to use."

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Overall quality of the company
Pricing of products and services
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Is committed to quality products and services
Is easy to do business with
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Is consumer focused
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Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2004-01-10

"I ordered a Motorola TV signal booster and found the lowest price with BCD. After I placed my order, I paid for regular UPS shipping and to my amazement I received the item the day after I placed it. This has never happened to me in the past. This is a company I would not doubt a second to order again from. Good job guys!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2004-01-08

"Placed the order on Sunday night and the package arrived on Tuesday. Great service and the best price."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2004-01-08

"Factory sealed item in good packaging.
Quick shipping and email tracking info.
"

Detailed Review Benchmark + -
Overall quality of the company
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Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process