"Took 3 times to purchase my wheels as both the previous sets I was buying turned out to not be available even though they told me they had them. Finally bought Giovanna Bagota rims and have had them for 3 months now paint coming off. I called twice without a call back, then spoke to Derek who was supposed to call back next day and it’s been 2 weeks. Called him today explained These are still under 1 year warranty however I’m being told they can only send me some touch up paint. What? I explained I will take the legal route if not rectified, and still ignored. Was then told I have to talk to Giovanna wheels and not audiocity. Once I asked what the process was for submitting a warranty claim I got nowhere and no response. DO NOT TRUST OR BUY FROM THIS COMPANY as they seem very fly by night and quick to take your order and money. Derek’s comment that I was on his list of people to call back says It all!!!! I will rectify through my credit card company or lawyer. Have 3 more vehicles to buy for and won’t be through them. I will tell everyone I know. STAY AWAY!!!!!"
"The tires are to narrow for the rim. Somebody don’t measure right. I have a email to AudioCity I will keep one star unless they fixed it. They will have to be sent back and done right. The tires are stretched way to far . UPDATE.... I talked with Derek and he said that I am wrong and my rims should have a one inch gap from the rim to tire. I found out that I never got pressure sensors on my car. He said look up how to set the sensors. I know how to set up the sensors on the benz. So WARNING if you want great customer service look up Extreme Whips I will never do business with this company!!!! I never leave reviews but this place will screw you out of your money. Then say it is all your fault for ordering the wrong rims. GOOD LUCK WITH THIS COMPANY!!!! THANKS DEREK FOR ALL YOUR HELP!!!! You will see more one star reviews because they treat you like crap!!!!!"
"Waiting a week now for shipping details on a product they told me was in stock, called multiple times still do not have a tracking number and wheels still have not shipped- the sales person was wonderful during the selling process to close the sale- after they receive payment, zero communications "
"I’ve been waiting 15 days called multiple times still do not have a tracking number and wheels still have not shipped, the only answer I get is we only ship out on Monday ."
"had an issue with tire sizes but Ben was able to help. Appreciate you making it right. "
"Ordered some wheels for my 16yr old son’s 2014 Challenger birthday gift and can’t speak bought to how UCB I appreciated dealing with Eddie at Audio City. Wheels arrived right in time, and exactly as advertised! Eddie’s communication is unmatched. "
"I ordered a staggered set of wheels for my 2015 Mustang GT it was no hassle at all great customer service very quick and easy and the no credit financing is a really nice touch I know it makes it easier for your average person to get hooked up when they dont have a lot of cash just laying around the wheels came in brand new no damage or anything BEAUTIFUL but there was a small issue but it was just something that was over looked the wheels fit but didnt have the offset I was wanting but I never asked what the offset was but hey that was no big deal i called my sales consultant Eleazar Pineda and he told me what i needed to do to return the wheels at no cost to me i will add and he was then nice enough to put up with me sending home modle numbers of other wheels I was considering so he could look up the offset for me to see if they would work and with his help I found the perfect set the only downfall is theres going to be a little bit of a wait for the new wheels to come in only because there a brand new model for 2020 but that's ok that no ones fault I would definitely recommend Audio City to anyone looking for wheels and tires and you could always ask for Eleazar Pineda great guy as all the people there but I know he will go above and beyond you make sure your getting what you want or need thanks again Eleazar "
"I can highly recommend AudiocityUsa to anyone who needs to purchase new wheels for their vehicles. I bought the Moto Metal wheels for my truck and I had the best purchasing experience. They were super professional and really helpful: in-house rim experts were ready to help me find the right fit. They gave me useful advice and I am totally satisfied. I just told them what I needed and they found the best solution for me and my vehicle. Plus, financing was quick and easy (no credit check!)."
"Excellent purchasing experience.
Just bought Fuel Off-Road Wheels for my truck at the best price on the market! I contacted them before placing my order, and they were very patient answering all my questions. After purchasing my new wheels, I was able to track my order without difficulty. I receive the product on time and it was top-quality. This was great service from beginning to end!"
"It is evident that for the first time purchase, you have to go to many phases and websites to find the best way of buying the desired product. Well, during my research process for buying Fuel Wheels for Truck, I thankfully came across AudioCityUSA.
I was looking for the Fuel Wheels for Truck as they need to be changed. I really solute the way the company represented responded to my queries and me in finding the right Fuel Off Road Wheels. They have a complete range of Trucks and other vehicle instruments and accessories that perfect fit and available in all the sizes.
I'm more than satisfied with the quality of service and the quality of the product. Rather than focusing on the money or sale, the Sale Representative often focuses on customer satisfaction and loyalty; that's why they always deliver excellent service. The entire process of finding and purchasing the Fuel Wheel for Truck has become very comfortable and relaxed due to the sales representative — 10 out of 10 for customer services. The whole staff is courteous and humble. They will listen to all your questions and guide you accordingly.
On arrival, The Fuel off Road Wheels were well packed arrived fast. They perfectly fit on the truck and looks great while functioning. In the future, I'll make more purchases from AudioCityUSA because of the level of Excellence they maintain. Honestly, I'm more than impress. I found Best Fuel Wheels for Truck at Best Prices.
If you want to buy Fuel Wheels for Truck or Fuel Off-Road Wheels, I highly recommend you to try them. Believe me; you are going to be more than happy and satisfy with the purchase as I do. Now I'll never go anywhere else, and for future purchases, I'll contact AudioCityUSA only. I highly encourage you to purchase it from there.
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"Eleazar Pineda was a big help on getting me the right size wheels definitely would be doing business with this company thanks again for the help and amazing rims!"
"Eleazar Pineda was excellent and was helpful i asked him a few questions regarding my truck and was helpful and i was able to order me a set of wheels was very patient and afterwards i asked him about a sound system and was able to answer the questions i had EXCELLENT SERVICE ! Will shop with Eleazar Pineda In the near future "
"Eleazar Pineda is awesome to work with. Took very good care of me. Can't wait to get my rims and tires!!!"
"I have to give a major shout out to Santiago. I have dealt with him for the last 4 years. A true professional, he will definitely get you taken care of in a timely manner. I have brought 3 sets of wheels from Audiocity and he was my sales representative. Ask for him and you won't be disappointed. "
"I had a great experience with AudioCity. Hats off to Brian Kim for helping me get the best fit possible for my ride. My rims arrived after two weeks (I’m on the east coast) had them mounted today and I am totally satisfied. Quality service."