"I called customer service because I had ordered some rims and tires and they sent me the wrong tires (cheaper ones) and so they told me they would send me a check for the difference of the tires because the tires I wanted where not in stock (which I was never notified about). Still never received any check so called and finally after days of trying I spoke to Eric and he was acting so clueless and unhelpful and basically said there was nothing he could do. SO WORD OF ADVISE MAKE SURE BEFORE YOU SIGN ANYTHING WHEN YOU GET YOUR ORDER IT IS THE RIGHT ONE AND NOT SOMETHING CHEAPER YOU DIDNT ORDER."

"I ordered my rims from Audiocityusa a week ago. I called after 4 days ti see when my rims are shipping. I was told they are drilling my lug pattern now. I called 4 days later they tell me my wheels are out of stock. Out of the 1000s of rims they advertise they send me 9 wheels they have in stock. I bought tires for these rims that are not coming now. Don't do business with these liars. Look at other reviews. "

"They called and wasted my time for two months they told me 3 times my wheel we be at my house in a week until they finally called me bc i told them too stop playing games and they said they wouldn't be shipped out for another two months they are dishonest liars "

"Attempted 3 times to purchase wheels. Not in stock, won't fit, Refunds were not timely. Wheels sizes not reflected accurately. Perfect fitment out the window. Don't waste your time."

"I purchased rims from them. After a week I called and asked if they had been shipped. After talking to several people they finally told me that one rim was damaged and they would have to have direct ship from the dealer. I waited another 2 weeks and no shipping notification. I called back only to be told that the rims were on back order for 2 to 3 months. No one ever called me to explain the situation to me and ask if I wanted to wait or not. Now 3 weeks wasted. Don't buy from this company."

"Derrick sent me the wrong items, it clearly has you to put item in the web page. This guy refused to fix the issue. Progressive took responsibility for him. Then I've now called for a week straight they always say the rims are out of stock."

"Horrible experience, sent damaged rims and wheels that did not fit . When questioned about figments guarantee they hung up and blocked my number"

"So, I ordered a set of 26's over the phone around 4-24-21and spoke with a salesperson the same day by the name of Brian ,I paid for the rim package in full. At this moment he was the best salesman in the world, until my payment transaction was completed. He explained that I will receive my complete rim/tire package within 7-10 business days, also I will get a tracking number via email within 3 days. After 3 days no tracking # I called back,now I can't reach the salesman, I spoke with customer service to learn that the rims are back order for at least a month, which could have been told up front. Then spoke with with a service manager which was helpful, but still no tracking #.
Moving forward, I called back a week later, spoke with customer service, which was helpful i thought, she explained the tracking # will be generated once they receive their shipping container. I okayed it,which I will receive my rims between 5-25-21, 5-30-21, however I check my bank account on 5-9-21, to see I have been issued a partial refund,because I paid from 2
accounts. Now only reason I can imagine why is this is because I called, complain and asked questions and salesman had to be the person to return my money. I've waited approximately 3 weeks to be dissatisfied. Not good salesmanship/ nor good business. Be cautious of the unforeseen issues. "

"The other day I wrote a scathing review of this business audiocityusa. I gave them one star. I said they didn't even deserve to have a star. I just erased everything that I was upset with. Why? I was contacted by a nice young man named Derek who apologized and has made things right with all that is transpired doing business with them. I don't hold grudges. They made things right so I had to do the same with this review. Yeah, the things that I was really upset with did happen but life happens. Apologies get honored. All the glory be to God and His son Jesus for answering a short little prayer that I asked for help with all this. He came through. He always does.."

"Their advertising schemes are pathetic and I would never recommend this company to anybody simply based on the way they advertise on Craigslist. They are pathetic and love to wast everyone's time for their own benefit. Their reviews are horrible all the way around. You guys should try to advertise without being a scum bucket by adding every key word you can think of, it wastes people time and it's getting you bad reviews. Unethical advertising practices!"

"DO NOT SHOP AT AUDIO CITY UNLESS YOU ENJOY BEING LIED TO!!"

"The staff is kind and quick to take a rest"

"Rims I ordered were on back order so AUDIOCITY had a different set of 22" rims in stock that I like better and shipped them immediately! Now that's "

"I'm going on week 4 from my order over the phone. The guy told me 5 to 7 days, I finally got a tracking number and once I called the delivery people they told me that Audio city had not given them the wheels yet. The delivery people laughed and said that this always happen. I wish I would have checked the reviews first, before I ordered my wheels, now I am terrified at what I will actually get. I am going to try to stop payment since nothing has been shipped or even picked up yet.. "

"They gave me the wrong wheels and refused to refund me, now I'm stuck with 4 useless wheels and out 2k"