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1/5

2020-01-07

a computer that doesn't work

"I bought a Macbook Pro for a great deal from Walmart. This was going to be a Christmas present so I wrapped it up and waited to give it to my daughter for Christmas. Christmas day came and it didn't work when my daughter plugged it in. I called the company twice and no one called me back. I sent them 2 emails and no one emailed me back. I called Walmart and they can't accept the purchase because it's a third party seller. "

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1/5

2018-03-19

Product without warranty

"Bought a WD30EFRX hard drive from this horrible company on Ebay two years ago. The drive started to fail about a month ago. Checking for warranty on Western Digital's website indicated that this is an OEM product and Western Digital does not service OEM warranty. WD suggested to check with retailer. I contacted the retailer for refund/exchange and the retailer denied having had sold the product and also denied warranty request. Further attempt at contacting the company with proof of inadequate warranty for a product that was originally sold as "new" was ignored."

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1/5

2017-06-20

Clueless and evasive business practices + No merchant affilaiation = stay away buyer!

"First off, I do NOT concur with buyers who fault a seller for selling horrible products, wherever they are made. If my Apple computer dies on day two of use, I DO NOT fault Walmart, or the store I bought it from. On the other hand, 'Tekdeals' shoots themselves in the foot, or puts foot -in-mouth, when they say as their corporate motto says "...We take pride in all our products...", To this we in the US business community say " Dear foreign owned/operated business owner, here in the US you CAN NOT take pride in a product you DO NOT manufacture; furthermore, you are truly disconnected with this meaning, as you are with the term "...and we will do our best to serve ALL our customers...". The latter mentioned is their biggest faux pas/complaint, and they are clueless in this of the most sacred business practices " custom satisfaction". To top it off, here you have a business that according to the toppermost of business watch-dogs says about your business "....a seller that does NOT participate at Reseller Ratings..." , now you are DONE! As a fellow business-person, we HOPE you improve, and to the buyers we say, you are no better - in supporting this business and its practices; moreover, you deserve no mercy, no help or sympathy when all the black flags are blatantly in front of you!"

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Verified
1/5

2006-04-18

"I purchased dvdXcopy platinum form this company and was sold a unit that had been opened and the serial numbers used, making it useless and unregisterable, I cannot find a way to contact them, nor can I use the product at all."

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Verified
1/5

2006-02-08

"Ordered software was never delivered ! The only way to communicate is via email - which TekDeal just ignores ! There is no Phone or Real Address

Impossible to get either money back or product delivered.
It looks they only collect naive people money !
"

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Verified
1/5

2006-01-21

"This outfit is the worse. As of Jan 18, they were still insisting that the copy of WinFax ordered on Jan 4 had been shipped on Jan 6 and I could not cancel, despite the tracking number not showing any delivery. 17 days have now passed and no software."

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Ease of ordering online
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Delivering products damage free
Ease of checking delivery status
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N/A
Being trustworthy
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Making decisions on their own
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Verified
5/5

2005-11-10

"I purchased Quicken software from Tekdeal, after reading a couple of positive reviews from a different website. After two weeks with no delivery, I looked up other reviews and found that this merchant had terrible ratings. I emailed the company last week and have not heard back from them yet. I did not expect to get my order; however, it came in the mail four days ago, in perfect working order. I am very pleasantly surprised. Perhaps it is under new management?"

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Ease of ordering online
Ability to determine if a product was in-stock real time
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Delivering products on-time
Being updated on the exact date the delivery was sent
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Verified
1/5

2005-10-19

"Absolutely the worst purchasing experience ever. Ordered software, installed it and when I tried to register it, it had already been registered. No response from the company until I stopped payment on credit card. Very rude and belligerent people. NEVER EVER do business with this company."

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Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
Making decisions on their own
Being trustworthy
Being knowledgeable
Resolving problems
Being easy to reach
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
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Verified
1/5

2005-08-12

"I never received this product and they would not reply to email. They ripped me off for $50.00"

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Verified
1/5

2005-07-05

"Their web site says they are going out of business if you dig deep enough, but they are not shipping orders.

Mine was place 6-13 and promised in 1-2 weeks. It has now been over 3 and there is no way to get ahold of them.

I am contesting the charges they already put on my card, back on order date!

"

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Verified
2/5

2005-06-21

"The order was placed on June 10 and an email sent back saying the order was received; on June 21 I found out the store went out of business on June 15...I have emailed (The only means of communication available to the former store)to see about my order or whether to stop payment on my credit card. I did not receive any product nor notice the place has gone out of business. "

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Verified
1/5

2005-06-07

"After 8 days a one item order has not been shipped. I would never use or recommend to anyone.

order no 1775-8152
"

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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
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Verified
1/5

2005-06-06

"So far, I am not pleased at all with this transaction. I placed an order over a week ago and supposedly you can check the status online. It still says the order is pending fulfillment. It said that the day I ordered it. I sent an email but only got a response back that said someone would contact me but they never did. I tried to call this morning but it said they were receiving a high volume of calls......probably people complaining about where their order is. This is supposed to be a birthday present and all I want to know is the status of the order."

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Verified
5/5

2005-06-02

"From May 20 to April 1 seems to me to be the longest I have ever had to wait for a UPS delivery"

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Verified
1/5

2005-05-29

"i have had a horrible time trying to track my order. There web site wont load and no one will return my e-mails. its been two weeks and i have yet to receive my order. I am extreamly disatisfied with the resonse the site has to its customers. The site is either a fraud or does not care about what happens once they get your money."

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Is committed to quality products and services
Is consumer focused
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Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
N/A
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Making decisions on their own
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Resolving problems
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Overall web site
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Web site reliability
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