ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.75/5
Chance of future purchase:
0.00/5
Shipping & packaging:
2.50/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2023-06-28

Always the best

"In Canada and ordering is seamless. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-07-18
A rep from monoprice.com, polancomonoprice, has responded:

“Hello and thank you for the 5-star review! We appreciate the time you took to share your experience. We look forward to your next order!

Regards,

Laura P.
Customer Service Manager


Verified
5/5

2023-06-28

The first one was a dud.

"Ordered an open box amplifier. The first one was DOA, but Monoprice paid for me to send it back. So far the second one they sent is working just fine."


Rep reply posted 2023-07-18
A rep from monoprice.com, polancomonoprice, has responded:

“Hello and thank you for the 5-star review! We appreciate the time you took to share your experience. We look forward to your next order!

Regards,

Laura P.
Customer Service Manager


Verified
5/5

2023-06-28

As advertised.

"As described for the advertised price. And delivered as promised."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-07-18
A rep from monoprice.com, polancomonoprice, has responded:

“Hello and thank you for the 5-star review! We appreciate the time you took to share your experience. We look forward to your next order!

Regards,

Laura P.
Customer Service Manager


Verified
5/5

2023-06-28

Always a great deal

"I have worked with Monoprice since they started out and I have always been impressed with the quality of their products and their extremely fair prices"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-07-18
A rep from monoprice.com, polancomonoprice, has responded:

“Hello and thank you for the 5-star review! We appreciate the time you took to share your experience. We look forward to your next order!

Regards,

Laura P.
Customer Service Manager


Verified
5/5

2023-06-28

Monoprice....BEEN good for many years.

"Which one? They've always been positive."

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-07-18
A rep from monoprice.com, polancomonoprice, has responded:

“Hello and thank you for the 5-star review! We appreciate the time you took to share your experience. We look forward to your next order!

Regards,

Laura P.
Customer Service Manager


Verified
5/5

2023-06-28

Great products as usual.

"Quality products, decent prices, decent shipping cost. Just a reliable web store for cabling."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-07-18
A rep from monoprice.com, polancomonoprice, has responded:

“Hello and thank you for the 5-star review! We appreciate the time you took to share your experience. We look forward to your next order!

Regards,

Laura P.
Customer Service Manager


Verified
5/5

2023-06-28

Quality products at affordable prices

"The products that MP offers are superb and the same price if not less than what shoddy equivalents you can find on other stores like Amazon."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-07-18
A rep from monoprice.com, polancomonoprice, has responded:

“Hello and thank you for the 5-star review! We appreciate the time you took to share your experience. We look forward to your next order!

Regards,

Laura P.
Customer Service Manager


Verified
5/5

2023-06-28

All my experience

"All my experience with Monoprice been great"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-07-18
A rep from monoprice.com, polancomonoprice, has responded:

“Hello and thank you for the 5-star review! We appreciate the time you took to share your experience. We look forward to your next order!

Regards,

Laura P.
Customer Service Manager


Verified
5/5

2023-06-28

Great Service

"I have been buying my cables from Monoprice for years and have never been disappointed. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-07-18
A rep from monoprice.com, polancomonoprice, has responded:

“Hello and thank you for the 5-star review! We appreciate the time you took to share your experience. We look forward to your next order!

Regards,

Laura P.
Customer Service Manager


Verified
5/5

2023-06-28

Came quickly and work as expected.

"With more gadgets going to USB C and taking more power, I needed to upgrade my wall warts. These did the trick. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-07-18
A rep from monoprice.com, polancomonoprice, has responded:

“Hello and thank you for the 5-star review! We appreciate the time you took to share your experience. We look forward to your next order!

Regards,

Laura P.
Customer Service Manager


Verified
5/5

2023-06-28

It arrived no problems

"It was delivered exactly as promised, and I was very satisfied with it "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-07-18
A rep from monoprice.com, polancomonoprice, has responded:

“Hello and thank you for the 5-star review! We appreciate the time you took to share your experience. We look forward to your next order!

Regards,

Laura P.
Customer Service Manager


Verified
5/5

2023-06-28

Good quality filament

"Great product for 3D printing"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-07-18
A rep from monoprice.com, polancomonoprice, has responded:

“Hello and thank you for the 5-star review! We appreciate the time you took to share your experience. We look forward to your next order!

Regards,

Laura P.
Customer Service Manager


Verified
5/5

2023-06-28

Good work

"Good product and delivered on time."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-07-18
A rep from monoprice.com, polancomonoprice, has responded:

“Hello and thank you for the 5-star review! We appreciate the time you took to share your experience. We look forward to your next order!

Regards,

Laura P.
Customer Service Manager


Verified
5/5

2023-06-28

Exactly what I wanted

"Easy ordering, easy coupon code usage, easy payment, on time shipment and delivery with exactly what I ordered. Couldn't ask for a better experience."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-07-18
A rep from monoprice.com, polancomonoprice, has responded:

“Hello and thank you for the 5-star review! We appreciate the time you took to share your experience. We look forward to your next order!

Regards,

Laura P.
Customer Service Manager


Verified
5/5

2023-06-28

Good product, good delivery, good service

"Good product, good delivery, good service"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-07-18
A rep from monoprice.com, polancomonoprice, has responded:

“Hello and thank you for the 5-star review! We appreciate the time you took to share your experience. We look forward to your next order!

Regards,

Laura P.
Customer Service Manager