ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.75/5
Chance of future purchase:
0.00/5
Shipping & packaging:
2.50/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2023-06-28

Great service

"Shipping and product were first class."


Rep reply posted 2023-07-18
A rep from monoprice.com, polancomonoprice, has responded:

“Hello and thank you for the 5-star review! We appreciate the time you took to share your experience. We look forward to your next order!

Regards,

Laura P.
Customer Service Manager


Verified
5/5

2023-06-28

Great products

"Great products at excellent prices."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-07-18
A rep from monoprice.com, polancomonoprice, has responded:

“Hello and thank you for the 5-star review! We appreciate the time you took to share your experience. We look forward to your next order!

Regards,

Laura P.
Customer Service Manager


Verified
5/5

2023-06-28

Bluetooth Bliss

"I purchased a very affordable pair of Bluetooth headphones that are comfortable to wear. Included were a nice hardshell case and cables. Throwing in free shipping sealed the deal for me. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-07-18
A rep from monoprice.com, polancomonoprice, has responded:

“Hello and thank you for the 5-star review! We appreciate the time you took to share your experience. We look forward to your next order!

Regards,

Laura P.
Customer Service Manager


Verified
5/5

2023-06-28

Always a great transaction!

"I have ordered from them for years and every transaction is always as promised. Easy to order and shipping times are always accurate. I have never really had to deal with their Customer Service as things just go that well!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-07-18
A rep from monoprice.com, polancomonoprice, has responded:

“Hello and thank you for the 5-star review! We appreciate the time you took to share your experience. We look forward to your next order!

Regards,

Laura P.
Customer Service Manager


Verified
5/5

2023-06-28

Great products and service

"Would buy from them again "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-07-18
A rep from monoprice.com, polancomonoprice, has responded:

“Hello and thank you for the 5-star review! We appreciate the time you took to share your experience. We look forward to your next order!

Regards,

Laura P.
Customer Service Manager


Verified
5/5

2023-06-28

Excellent Service and Price

"Product as described with fast shipping. The price was reasonable as well."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-07-18
A rep from monoprice.com, polancomonoprice, has responded:

“Hello and thank you for the 5-star review! We appreciate the time you took to share your experience. We look forward to your next order!

Regards,

Laura P.
Customer Service Manager


Verified
5/5

2023-06-28

Great price and quality

"I bought online, it was easy. The product came fast. I bought a 15inch home theater sub woofer, its nice, sounds great, plenty of power. It makes me smile when it goes boom."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-07-18
A rep from monoprice.com, polancomonoprice, has responded:

“Hello and thank you for the 5-star review! We appreciate the time you took to share your experience. We look forward to your next order!

Regards,

Laura P.
Customer Service Manager


Verified
5/5

2023-06-28

Awesome Guitars

"You really can’t beat the quality for the price "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-07-18
A rep from monoprice.com, polancomonoprice, has responded:

“Hello and thank you for the 5-star review! We appreciate the time you took to share your experience. We look forward to your next order!

Regards,

Laura P.
Customer Service Manager


Verified
5/5

2023-06-28

Monoprice always delivers excellent value

"Easy to find what I need, excellent pricing, and fast delivery.
What else is there to say about it?
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-07-18
A rep from monoprice.com, polancomonoprice, has responded:

“Hello and thank you for the 5-star review! We appreciate the time you took to share your experience. We look forward to your next order!

Regards,

Laura P.
Customer Service Manager


Verified
5/5

2023-06-28

Monoprice is an excellent online retailer

"I have purchased many products from Monoprice over the past several years. Most of my purchases have been cables (I have ordered hundreds of cables from Monoprice), but I have purchased other items as well. I have always been very satisfied with the quality of the products received for the price paid. I only wish that when I need just one or two cables, that I did not have to worry about shipping costs which always have to be considered on smaller orders."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-07-18
A rep from monoprice.com, polancomonoprice, has responded:

“Hello and thank you for the 5-star review! We appreciate the time you took to share your experience. We look forward to your next order!

Regards,

Laura P.
Customer Service Manager


Verified
4/5

2023-06-28

Good product

"Great product for the price.

Minus one star for not shipping to APO addresses.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-07-18
A rep from monoprice.com, polancomonoprice, has responded:

“Hello and thank you for the 4-star review! We appreciate the time you took to share your experience. We look forward to your next order!

Regards,

Laura P.
Customer Service Manager


Verified
5/5

2023-06-28

speakers

"This place is awesome. I have purchased a few speakers from them and they do not disappoint."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-07-18
A rep from monoprice.com, polancomonoprice, has responded:

“Hello and thank you for the 5-star review! We appreciate the time you took to share your experience. We look forward to your next order!

Regards,

Laura P.
Customer Service Manager


Verified
5/5

2023-06-28

Reliable and affordable

"Great value products that meet my needs"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-07-18
A rep from monoprice.com, polancomonoprice, has responded:

“Hello and thank you for the 5-star review! We appreciate the time you took to share your experience. We look forward to your next order!

Regards,

Laura P.
Customer Service Manager


Verified
5/5

2023-06-28

Quick shipping, great product. Overall very happy!

"The standing desk frame arrived very quickly, was not damaged, and included everything I needed to get it set up. I really like the look of it and the motor is solid! So far very happy! :D"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-07-18
A rep from monoprice.com, polancomonoprice, has responded:

“Hello and thank you for the 5-star review! We appreciate the time you took to share your experience. We look forward to your next order!

Regards,

Laura P.
Customer Service Manager


Verified
5/5

2023-06-28

As advertised!!!

"Great products and services "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-07-18
A rep from monoprice.com, polancomonoprice, has responded:

“Hello and thank you for the 5-star review! We appreciate the time you took to share your experience. We look forward to your next order!

Regards,

Laura P.
Customer Service Manager