"I had a Great experience. The website is smooth"
"Idk what to say. I have purchased quite a bit from monoprice.com. The stuff I have received doesn't disappoint for the price. Maybe there's some things I wish they did differently. All in all, I still rank them very high on the quality vs affordability scale! "
“Hello and thank you for the 5-star review! We appreciate the time you took to share your experience. We look forward to your next order!
Regards,
Laura P.
Customer Service Manager
”
"Im a DJ who relies a lot on high quality products for Audio and Monoprice has been able to provide my new favorite audio cables. I trust these with all my events and equipment."
“Hello and thank you for the 5-star review! We appreciate the time you took to share your experience. We look forward to your next order!
Regards,
Laura P.
Customer Service Manager
”
"It what it was suppose to."
“Hello and thank you for the 5-star review! We appreciate the time you took to share your experience. We look forward to your next order!
Regards,
Laura P.
Customer Service Manager
”
"The price point, simplicity of using it (buttons, no app) and how quickly it gets up to the right temp make it great, but pressing the buttons to adjust the temp is loud and we couldn't use the box to store it so it feels slightly more fragile than it is. "
“Hello and thank you for the 4-star review! We appreciate the time you took to share your experience. We look forward to your next order!
Regards,
Laura P.
Customer Service Manager
”
"Easy to find what I was looking for with dimensions clearly listed. Arrived on time and was easy to put together and solid piece of equipment."
“Hello and thank you for the 5-star review! We appreciate the time you took to share your experience. We look forward to your next order!
Regards,
Laura P.
Customer Service Manager
”
"No problems with order and great value"
“Hello and thank you for the 5-star review! We appreciate the time you took to share your experience. We look forward to your next order!
Regards,
Laura P.
Customer Service Manager
”
"Monoprice delivers exceptional quality products for affordable prices!"
“Hello and thank you for the 5-star review! We appreciate the time you took to share your experience. We look forward to your next order!
Regards,
Laura P.
Customer Service Manager
”
"Good price. Good service. Fast delivery "
“Hello and thank you for the 5-star review! We appreciate the time you took to share your experience. We look forward to your next order!
Regards,
Laura P.
Customer Service Manager
”
"Highly recommend Monoprice to all my family and friends great products a price"
“Hello and thank you for the 5-star review! We appreciate the time you took to share your experience. We look forward to your next order!
Regards,
Laura P.
Customer Service Manager
”
"Shipping takes too long when they're sending it clear from Timbuktu. Shipping when they were in rancho Cucamonga was very fast. Shipping now took over a week. They had said that it would be two days less than it was but then there were delays. Myself I'm now looking at other options for purchasing. I can pay a dollar or two more and have it delivered the next day with some services."
“Hello,
Thank you for your feedback and I apologize transit times are slower than expected. In order to receive an order quicker I highly suggest upgrading your shipping options. Please contact me at escalations@monoprice.com and I'll be glad to offer free upgraded shipping on your next order!
Thank you again and I appreciate you shopping with us.
Regards,
Laura P.
Customer Service Manager”
"unit was defective, asked for replacement 2+ weeks ago, I have not heard anything."
"I am so happy these headphones were still available after all these years. They are my workhorses, cheap so I don’t worry but fantastic sound. "
“Hello and thank you for the 5-star review! We appreciate the time you took to share your experience. We look forward to your next order!
Regards,
Laura P.
Customer Service Manager
”
"They were awesome! Will use them again! "
“Hello and thank you for the 5-star review! We appreciate the time you took to share your experience. We look forward to your next order!
Regards,
Laura P.
Customer Service Manager
”
"Shipped and received promptly"
“Hello and thank you for the 5-star review! We appreciate the time you took to share your experience. We look forward to your next order!
Regards,
Laura P.
Customer Service Manager
”
A rep from monoprice.com, polancomonoprice, has responded:
“Hello and thank you for the 5-star review! We appreciate the time you took to share your experience. We look forward to your next order!
Regards,
Laura P.
Customer Service Manager
”