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1/5

2002-10-11

"STAY AWAY FROM THIS COMPANY! THEY ARE NOTHING BUT TROUBLE! I placed an order for a good deal, an and after all that trouble they cancel my order saying it is unavailable (LIE). I called the manufacture and it is available. Zones is currently selling 20 packs of the product, how could it not be available? I expect to see this item back on their website in a couple of days because it is available.. I guess their low price was an advertising scam or a scam of another kind. This company likes to mislead and lie to their customers (proof in the emails they sent me). Stay away! Go to newegg.com, never had any problems with them!"

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1/5

2002-10-11

"Ordered a Maxtor 160GB drive from these guys. The sent me a confirmation email saying that they have received my order and put a holding charge of $116 on my CC. Then they send an email a few hours later saying that they rcv'd inaccurate information and won't be getting the product. Highly doubtful. They'll probably be rcv'ing the product within the month, and they don't want to honor their price. Sounds like a scam to get people to come to their website. This isn't the first time they've done this. They screwed up my order before and sent me a cheesy 50 cent calculator for my troubles."

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1/5

2002-10-11

"Another shady online vendor...DO NOT ORDER FROM THEM!!! They just lower prices to attract traffic to their website to get their name out. They take all your info. from those that actually do give them a chance and order something and then send out an email telling you to pretty much get lost."

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1/5

2002-10-11

"Ordered 160GB EIDE UDMA-133 HD 7200 QUIET 8MB drive from them for 116.99 and they cancelled it because they didnt actually have the drives."

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1/5

2002-10-11

"Purchaed hard drive. Confirmation email. Even CSR's said everything looked good. Got a cancellation email that unable to fill order because they were not going to carry item. I think it is BS because the were selling item at a cheap price. Instead of telling everyone it was mispriced, they lied and said they were not going to carry the item. Bad Mojo....Tell the truth and your rating would not go from 7 to 1 overnight.

"

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Tal
1/5

2002-10-11

"Tried to purchase a Maxtor 160 GB drive from them. Seems like they might have know that they were not going to get any in stock. Kinda bummed. Won't do business with them again."

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sbn
1/5

2002-10-11

"DO NOT DEAL WITH!

They took all my Information, Confirmed my order, then canceled it! They have done this before, It is a way to attract custombers & get their info & sell it, Ordered item 01021145 160GB EIDE UDMA-133 HD 7200 QUIET 8MB . They took my address and full information, credit card number and then confirmed the sale. Then later they said they couldn't fill the order and cancelled it.

DO NOT DEAL WITH!!
"

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Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
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Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
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1/5

2002-10-11

"Charged My credit card then cancell my order."

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1/5

2002-10-11

"DO NOT DEAL WITH! Took all my Information, Confirmed my order, then canceled it! They have done this before, It is a way to attract custombers & get their info & sell it, DO NOT DEAL WITH!!"

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Delivering products on-time
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Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

1/5

2002-10-11

"Ordered item 01021145 160GB EIDE UDMA-133 HD 7200 QUIET 8MB (2). They took my address and full information, credit card number and then confirmed the sale. Then later they said they couldn't fill the order and cancelled it."

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1/5

2002-10-11

"Zones refused to honor advertised price for Maxtor 160gig hard drive. They advertised at $116 plus shipping and later sent me an email saying they would be unable to fulfill my order."

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Ease of checking delivery status
Delivering products on-time
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Delivering products damage free
N/A
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
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Ability to determine if a product was in-stock real time
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

1/5

2002-10-11

"Put up the wrong price to attract customers, and then cancelling the orders."

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Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
N/A

1/5

2002-10-11

"I ordered the maxtor hard drive deal too. I think they are just scamming names and emails to sell them. Was told they would not be receiving the drives"

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1/5

2002-10-11

"After ordering an underpriced hard drive, Zones sent an email to any customer who purchased the drive informing them that the drive would not be sold. They made an error on their website and should have backed it up. Poor job in my opinion. Definately woudln't buy from them again."

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N/A
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2002-07-24

"ordered the gigafast mini-switch for $25 w/ a 20 rebate. due to a high demand they were out of stock. spoke to a CSR and he tried to find me one but was unsuccessful. hay. at least he tried which is better than then standard "we ain't got it" retort.

a few days later they received some more switches and it was sent out. delivery was quick. packaging was so-so.

overall, I was impressed with zones and give them an enthusiastic two thumbs up.
"

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Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
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Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service