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Return/Replacement policy:
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Verified
5/5

2018-09-10

Excellent website and online support

"I have been looking into getting a new latex mattress but wanting to know the benefits of latex versus ordinary coil mattress? I received a lot of help/support from representative online before I made my purchase. Now I am waiting for our new latex mattress and our guest room will receive our fairly new Saatva mattress"


Verified
5/5

2018-09-07

Heavenly Zenhaven Experience

"By far the best experience I have ever had ordering anything!"


Verified
5/5

2018-09-01

Finally fount the bed we were looking for!

"Reading about this mattress, we feel that we have finally found a bed out of all the different types out there that will meet our needs. "


Verified
5/5

2018-08-30

Seamless So Far

"I will be recommending Saatva and Zenhaven to friends and clients a like The process has been as easy as possible so far. I am looking forward to receiving the product."


Verified
5/5

2018-08-18

So far so good .....

"I researched all my mattress options. Latex is the only acceptable option for me. Called the company. Excellent response. All questions answered in a timely, friendly manner. My mattress is on its way!"


Verified
5/5

2018-08-14

Easy and convenient

"Thus far our experience with Zenhaven has been easy and we are looking forward to experiencing the product. "


Verified
5/5

2018-08-12

excellent customer service

"Excellent customer service. Jim was very helpful answering all my questions and placing the order."


Verified
5/5

2018-08-08

Knowledgeable advice

"Simple, straightforward guidance with ordering. "


Verified
5/5

2018-08-01

Good Nights Sleep

"Smooth transaction. Looking forward to a good nights sleep."


Verified
5/5

2018-08-01

Excellent customer experience

"Excellent customer service to place and make changes to order. Very easy to get in contact with real people who just get it. Can’t wait to try out the mattress but so far, very good experience. "


Verified
5/5

2018-07-23

Step One - Was a breeze

"Ordering was very easy, knowing i had support along the way..
The hard part was on my end what size bed we wanted.. Cant wait for delivery call..
"


Verified
5/5

2018-07-13

pal83

"Very easy to order, quick response also. So far so good!
"


Verified
5/5

2018-07-06

5 stars

"
Friendly, timely service each step of the way. Order arrived sooner than original 9 days. The delivery people were on time, very polite, and the set up and take away of old mattress was done quickly. They urge us to give a call to Saatva if there were any problems or questions. Very impressed from beginning to end to end of process.
"


Verified
5/5

2018-06-27

LOVE IT !

"Said here
https://www.youtube.com/watch?v=oAgF1kgSXXc
"


Verified
5/5

2018-06-26

Last minute order!

"We decided at the last minute we were going to buy a new mattress for the bed we are having shipped to Australia for our relocation coming up. I was lucky to get Jennifer when I called about turnaround time on my possible order. She checked with her supervisor and called back that my 10 day delivery date could be met if I ordered in the next 19 minutes. I had to call back as I needed to confirm the selection with my husband. Jennifer was fantastic and helped place my order under a really tight timeframe! I think we had 5 minutes to spare before the day ended! "