"Researched many beds on line and in store. Info on latex was good but could have been alittle more technical for this chemical engineer.
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"Zen haven is easy to do business with. Super customer service, and very friendly staff!"

"They answered all of my questions and allowed me to rush delivery for the date I needed. Can't wait to see if they come through and what kind of quality this mattress will have. "

"Emailed company to add a box spring to my order- the email got bounced back to me saying Zenhaven's inbox is full! Tried to click on a link that was included in my order confirmation email (instructions on how to prepare for day of delivery)- link led me to an error message. Considering there are some major organizational issues going on at this company, I'll be interested to see how long it takes to receive my mattress order. Already worried...."

"What a great buying experience. Purchased the mattress online and was promised delivery within 12 days. Within a few days I was emailed with a notice that my mattress was built and 2 days later I was emailed a proposed delivery date. All told on day nine I was sleeping on my new mattress. Zero stress. The delivery guys were pleasant and expeditious. "

"The customer service team leader (Chester) was both personable and very well-informed. Zero sales pressure. A very good initial contact from a customer perspective."

"The ordering process is straight forward and easy. Its easy to understand and get exactly what your looking for at a very reasonable price."

"Ordering experience was very good. Made a mistake and contacted Berry and mistake resolved in less than an hour. "

" Sales department Polite knowledgeable answered all my questions the 120 days trial Is more than fair ."

"Customer service was outstanding"

"We are getting used to investigating products on-line and ordering quality mechadise.
Zenhaven fulfilled both for us!"

"Initial customer service has been great! Will update once product tested!"

"I’ve chosen to do buy the zenhaven mattress for three reasons. First was The organic materials used to manufacture the product. Second is the fact that it is reversible for two different firmness levels. Third is the in home setup service that for my area include weekend’s. The company has a high level of communication via text and email."

"The web site is very clear and easy to navigate. It gives you all the information you need to make decision about whether to purchase or not. Verbal communication with staff has also proved a very clear and friendly experience. I would recommend this web site to anyone interested in purchasing a mattress with these particular qualities."

"Ordering process very easy with good customer support. Hoping the mattress works as well as the support team."