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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

5/5

2003-08-07

"I ordered the Cannon i9100 printer from them for three reasons: 1. Price-YesMicro was within $20 of the lowest price I could find. 2. Free shipping via ground. 3. The reseller rating on this site was exceptional. I placed my order on a late Thursday night and received the printer the next Monday. It arrived as advertised with no problems. I would order from them again and would recommend them."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

1/5

2003-08-06

"I had the worst experience with this seller. I ordered a laptop adapter for a trip but never received it. It turns out that UPS, their carrier, had delivered the item to the wrong house. I understand that this is not yesmicro's fault, but I believe that it's their responsibility to make arrangements to improve the situation. They actually did nothing! I requested them to send me a replacement overnight -> result: they ignored my emails and did not answer my phone calls. I finally got a hold of them one day but it was too late for my trip. I then requested them to cancel my order -> result: someone emailed me saying that the order was cancelled but my credit card was still charged. I called to get them to credit this back to my account but this request was ignored. They finally said that an investigation had to be conducted before any credit can be put back to my account. I ended up paying my credit card with this item on it. I don't understand why I had to pay for their carrier's mistake. I then decided to file a report to my credit card and only then did I get it credited back to my account. It took about a month to resolve this problem. It probably would've taken longer if I hadn't gotten my credit card company involved. YesMicro doesn't answer their phones but promise very fast email responses. My emails took up to 4 days before getting a response. Is this acceptable? "

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
N/A
Delivering products damage free
N/A
Delivering products on-time
Ease of checking delivery status
N/A
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-08-05

"This is a Top Notch Company!! These folks know what it takes to succeed and it looks like they want to. Communication was excellent, shipping and delivery was as promised. The item was ordered on Friday in the early afternoon and arrived at my desk on Monday with no special shipping requests. Along with competitive pricing, YesMicro will be a new resource for me and anyone I know. ALL THUMBS UP!"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2003-07-24

"Amazing service! Multiple email updates sent were to me to keep me up to date on the status of my order. My order arrived next day! The package was on my front door even before I read my email and received the notice with tracking number that the order had been shipped. Their prices are better than nearly any other retailer I can find, and the customer service is top-notch. I will definitely do business with them again!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2003-07-24

"I ordered a Antec TruePower 430 power supply on Sunday and received it on Wednesday using the cheapest shipping option. I'm very impressed with yesmicro and wouldn't hesitate to order from them again. They had the cheapest shipped price I could find on the internet. Highly recommended! "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
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Is committed to quality products and services
N/A
Is easy to do business with
N/A
Is trustworthy
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall web site
Web site reliability
N/A
Web site being easy to use
Speed of web site

5/5

2003-07-20

"The monitor ( xf-7g ) i ordered was wayyy cheaper than any other that i found online. the customer service responds pretty fast, would buy from again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
N/A
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service being knowledgeable
N/A
Customer service making decisions on their own
N/A
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

pl
5/5

2003-07-17

"Excellent merchant...have placed 3 orders over past 9 months...excellent prices, products and shipping on time as advertised...very responsive to customer queries..one of the first sites i check when i am shopping on-line.."

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Overall quality of the company
Pricing of products and services
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Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-07-17

"I had never heard of YesMicro before, but found a GREAT price on a iGo Juice power adapter. I read the reviews here on ResellerRatings.com and decided to give them a go. Great service! Got several emails regarding verification of order, shipping, etc. Shipping was very fast (using FedEx). No complaints. Did I mention the GREAT price?!? First impressions are the most important and YesMicro did a wonderful job. Will use them again in the future."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-07-15

"Wow, for ground service, this came quick!

Seriously, I placed the order for this on the 13th, after business hours.

It's now the 15th (10:23am) and I am sitting here with the product that I purchased. And yes, I'm positive I selected ground service as my shipping method. Even the website can't keep up with how fast this got here.

Add to the fact that I got this quality brand name product for half of what it was going elsewhere, and well, I'll be doing business with YesMirco again, and be referring friends and customers to them.
"

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Is easy to do business with
Is trustworthy
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Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-06-28

"I ordered the Kofax - Adrenaline 650i with the VRS software (SV-3000-1000) for $836 on 6/20/03.

I was contacted by YesMicro and informed that the product was not in stock on the West cost, but they did have it is stock in Fort Worth, TX. That was fine with me.

I received the product exactly one week after placing my order. The package was in excellent condition. I haven't installed it yet, but can't wait.

I did find a lower deal two days after placing my order that was nearly $100.00 less, but I am still very satisfied with my purchase with YesMicro.

I would recommend them to anyone - their customer service is second to none and I am willing to pay more just for that reason.

Great job YesMicro.com!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

4/5

2003-06-28

"Shipping delayed by 1.5 days even though I paid for 2-day. Customer service said they would refund the extra charge I paid for the 2-day shipping. I am still waiting for the credit...
Credit did come through a few days later for a full refund of the shipping charges which was way more than fair. I really appreciate how they handled the shipping refund.
Warning: If you give a less than perfect rating be prepared for phone calls and emails asking you to change your mind.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service being knowledgeable
N/A
Customer service resolving problems
Customer service being trustworthy
N/A
Customer service being easy to reach
Customer service making decisions on their own
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2003-06-27

"Have placed two orders with them. Amazing deal, customer service and shipping. I would highly recommend doing business with them. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2003-06-25

"Ordered on Monday paid for ground shipping. Shipped on Monday, was delivered on Tuesday. Item was well packed too. I received a very quick order confirmation and the tracking number was received more quickly than I am accustomed to. Overall was very very pleased."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2003-06-25

"I was pretty confident having seen the excellent rating this company had here at resellerratings.com, so went ahead with a simple order of:

1 Belkin F4F198 RJ45 Crimp Tool
1 pack of 50 Belkin RJ45 Modular Plugs

Placed the order late Friday night. They stated on the webpage that things get shipped the next week-day, so I figured Monday. Since I went with ground, I assumed a wait of a few days.

Showed up Tuesday afternoon. Great price, faster delivery than expected. I can say that it seems this company's high rating is well deserved.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status

5/5

2003-06-24

"I just bought an Epson C82 printer from yesmicro.com. I could have gotten it a few dollars cheaper elsewhere (which is unusual, since they generally offer the lowest prices I can find) but decided to order from them anyway based on past experience with their customer service. Placed the order online Sunday, got a phone call on Monday assuring me that price discrepancy in listed prices would be honored in my favor, and the printer arrived on Tuesday. My husband (a dyed-in-the-wool geek) and I do most of our shopping online, and this merchant is absolutely the best I've found for customer service, fast delivery, and low prices. Even if they are a few dollars more than another vendor, I'll buy from yesmicro.com because of their customer service."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Overall web site
Web site reliability
Web site being easy to use
Speed of web site