"Customer service has been amazing throughout my purchase and made it very smooth even when i was in doubt or having trouble with my order. The laptop came in good working order and i have no complaints so far on the build quality. Even added on replacing the thermal pasting and upgraded the wifi card days after purchasing the laptop. Shipping was quick and fast, much faster then i had expected. "
"I was entertaining the idea of upgrading my desktop replacement and had some random questions here and there while I tried to convince myself to spend the money and the staff was extremely responsive and helpful with everything. Even after I ordered I started to feel I made a mistake with picking a hard drive and they were quick to put me at ease. They were also honest about the fact that it was going to be a wait before they could get the parts for my computer."
"I tried to order a labtop the first time and we found out that it was discontinued. They were so great on getting the refund i was impressed. So i ordered one of their company builds this time it was the gy15 with a ryzen 9 and rtx 3070 its super fast they had it built and shipped in no time at all i got it before i had to go back on the road great job guys will be ordering more from you in the future"
"Title says it all. They were punctual and helped me with an issue while ordering very fast. I haven’t received the product yet, but very excited!"
"Bought an asus gaming laptop, my first time. I was presented with a free gaming mouse as a promo code.
The code did not work. I reached out to the sales team at Xoticpc and the customer advocate included the free gaming mouse with the purchase.
That was very professional of them indeed.
I have recommended this site to my other gaming friends."
"Website was easy to navigate."
"i look forward to getting my laptop"
"Purchase procedure was simple enough. Mine is a preorder, so we will see if everything is as requested upon arrival."
"Great advice and responsiveness from the sales team. Worked through issues with availability in these trying times with chip shortages and shipping issues from manufacturers. Gave me great advice on a platform that would work well for Game Development!"
"It was easy to look for the product I needed/wanted. The staff was very helpful and friendly, and responded very quickly! The site also gave all the necessary information and more on the product I was buying!! Definitely would buy from them again!"
"My order is still in progress, will see how it goes."
"I bought this for my son who's into gaming. Ordering was fast and easy and we were able to select everything we wanted. Shipped within a day. Will definitely order here again. "
"Good and fast customer service, the owners even reach out to you sometimes after purchase to thank you personally. Solid collection of gear and tech too "
"Good customer service, helped me with my upgrade"
"I just purchased a new gaming laptop through Xotic PC, and enjoyed the ease of using the website to customize my build. I have purchased from Xotic PC in the past. They have great customer service and someone is always available to answer any questions about my specific computer build. I have loved using my previous Gigabyte laptop that I purchased from them in 2014. Their great customer service and the quality of the product are what encouraged me to buy my new Gigabyte laptop from them as well."
"I ordered a laptop that was a preorder for April, April came and went and it got pushed back , month after month the preorders kept getting pushed back due to msi not sending the equipment . After 7 months I decided to not wait any longer but the company helped me find a laptop just as good and put it on a rush order so here’s to hoping it gets here soon after such a long wait ( lap top is for the wife and she’s not to happy) wish me luck "