ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.91/5
Chance of future purchase:
3.58/5
Shipping & packaging:
3.54/5
Customer service:
3.14/5
Return/Replacement policy:
3.67/5

Verified
4/5

2024-01-11

Very good

"Very good, will come back again and shop"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2024-01-09

No Customer Service

"I bought an Equipment watch but the silicone band broke on the first day of use. I contacted customer service but never heard back. I have had to contact the manufacturer. World of Watches sells inexpensive and discounted watches so I suppose I got what I paid for. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-01-15
A rep from WorldOfWatches.com, WorldofWatches, has responded:

“Hi there, I see from our records that customer service has responded to you and have asked that you send pictures of the damages. Please email us at desk@worldofwatches.com or tara@worldofwatches.com. We need photos so we can forward these to the manager and for our internal processes. Additionally, you can send your watch in for inspection so we can check if it's a manufacturer defect or there's any other possible reasons this could have happened. Please familiarize yourself with out returns policy https://help.worldofwatches.com/articles/8250-return-policy if needed. ”


Verified
1/5

2024-01-08

Broken Watch

"The watch does not keep time. Took it to a watch store and had the battery replaced. It still doesnt work. Will be returning ASAP
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-01-09
A rep from WorldOfWatches.com, WorldofWatches, has responded:

“Hi there, we do apologize for your experience with us, please feel free to initiate a return by accessing our Returns Center through the following link: https://help.worldofwatches.com/articles/8250-return-policy.
Or you can contact our customer service department by calling 1-866-655-5558 and they will be happy to help you with the process. Your satisfaction is of utmost importance to us, and we are here to assist you with any inquiries or concerns you may have. Please do not hesitate to reach out if you require further assistance.
Additionally, please ensure you initiate your return within the 30 timeframe which starts from what it was delivered. The returned merchandise must be in its original condition and accompanied by the RMA form, the original warranty, as well as the original documentation and packaging; otherwise, the return will not be honored or you will be charged a restocking fee depending on the condition.

Original condition means that there are no scratches, marks or blemishes on the product and the security tags are still attached. The product must not have been sized or altered in any way. Thank you.


Verified
5/5

2024-01-04

Excelente servicio

"Excelente calidad de los productos, precios cómodos "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-01-03

Mido Automatic Chronometer Watch

"Quality Mido chronometer watch at a super discounted price. Legit quality!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2023-12-31

Where’s the order?

"I find it strange that I’m getting this review before getting my order. I mean I haven’t even received my tracking number at all. Hopefully I will see the order soon."


Rep reply posted 2024-01-02
A rep from WorldOfWatches.com, WorldofWatches, has responded:

“Hi there,
This item clearly shows on our wesbite that it "Usually Ships In 1 - 2 Weeks" Ypu placed your order on 12/20/2023. Additionally it's holiday season so the process takes a little longer than usuual. Thank you for understanding. ”


Verified
5/5

2023-12-29

Great products

"WOW is easy to shop and has great products."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-12-28

Fast delivery and item received as described

"Item came faster than expected and item received as described - in brand new condition!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-12-28

Amazing.

"Shopping here was east and amazing. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-12-27

Fast shipping

"I had ordered a watch before the holidays never expected it to arrive before holiday. Excellent watch and at great price. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-12-26

Excellent

"For years, I have purchased many watches from World of Watches. The products are excellent, the service is excellent. Now, when I have time to relax and look for a watch to add to my collection, I look to World of Watches first!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-12-26

Nice watch and service

"Item was delivered in a timely manner. Also liked that the item was securely packaged upon delivery. Thanks."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-12-26

Great site for deals on watches

"The experience was great. I found a nice watch from many to choose from. The filtering set upo made it easy to focus on what I was interested in. The watch I found was a great deal. All around a great experience."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2023-12-26

My package never arrived. I paid 2nd day shipping

"My package never arrived. I paid 2nd day shipping "

Detailed Review Benchmark + -
Likelihood of customers making future purchases

Rep reply posted 2024-01-03
A rep from WorldOfWatches.com, WorldofWatches, has responded:

“Hi there, we noticed that your package was delivered on December 29, 2023. We sincerely hope it met your expectations, and we apologize for any inconvenience caused.”


Verified
5/5

2023-12-23

Item as described! Delivery when expected!

"Found an out of date item with quick delivery!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges