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Verified
5/5

2011-03-24

"I have been dealing with this company for years.It has always been a ggod expirience.Great customer service,prompt deivery and they contact you when out of an item and will credit your account post haste or you can get a replacement item.I mostly purchase proteins,supplements from them and are normally always have a supply.I have also recommended them to my family.The cost savings outway everything....better than GNC or Vitamin Shoppe."

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Verified
5/5

2011-03-21

"Very accurate description, fast delivery. Recommend to anyone!! :)"

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Verified
5/5

2011-03-17

"I was very pleased with the company. The website was easy to navigate. They have the best prices on the products I was looking for and it was at my door in just a couple of days. I will definitely use them again and again."

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Verified
1/5

2011-03-16

"Ordered low carb bars from VitaDigest which came in prompt time, however soon after I opened the first box I knew something was wrong. It was hard, dry and chewy, which was uncharacteristic for this particular brand, and flavor. Just out of curiosity I checked the "sell by" date and sure enough it has long past. I checked the other box I ordered, and it was within the sell by date but only like a month, which in most cases would be fine, but these products have a year or more shelf life, so I knew I was being sold a rather old batch. Naturally I contacted VitaDigest, and got a very apologetic young CSR who took my info and promised a call back. That call never came, I called back in a few days later, only to be told my claim was rejected, and was given an email, not a phone number to appeal my claim if I wish to do so any further. So I made some photos of the bars and the box it was in, to show the expiration date and the batch number of the box.
The recipient[Ann] quickly denied that those bars didn't come from them citing that the batch numbers are not matching any of theirs, and that wouldn't sell expired products any how, essentially accusing me of fraud. Nice, so buyers beware!

The response from them below proves my point,I didn't try to send anything back that didn't came from you and it came within 30 days of my first contact to you, I simply considered this as an isolated incident, as I had no problems with Vitadigest before. I simply gave you guys the chance to rectify it, instead you guys accusing me of fraud.Customer service starts when there is something wrong and needs to be fixed, and you guys failed miserably.
"

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Verified
5/5

2011-03-16

" Pleasant transaction from start to finish on a very good product as advertised at a very good price. Thank you very much and we'll do business again soon."

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Verified
5/5

2011-03-16

" Vitadigest always has what I want in stock and
at the price I'm looking for. Outstanding customer
service and speedy delivery. I highly recommend Vitadigest!!!
"

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Verified
5/5

2011-03-16

"Cheap prices, cool discounts and fast shipping. I like! "

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Verified
5/5

2011-03-15

"Great service with quick shipping and excellent pricing - I'll be back!"

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Verified
5/5

2011-03-13

"I have been ordering from VitaDigest for four years and have been very satisfied with both their pricing and their customer service. They continue to carry a variety of the sports supplements and organic products I frequently use, and their free shipping with orders over $100 is a huge seller to me. "

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Verified
5/5

2011-03-12

"I have been shopping at VitaDigest for years, and have always been extremely happy with the company. Their prices are the best on the web, their products are great. I have no trouble navigating the website, it is well laid out and very easy to use. The service is always top notch, fast shipping each time, and they always stay in touch via email. As far as I am concerned, one of the best features about this company is their very low shipping charge, this is a rarity anymore. I would highly recommend anyone shop here, you won't be disappointed."

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Verified
5/5

2011-03-12

"I have nothing but good things to say about vitadigest.com. They are quick and efficient with their orders, I order the same thing every two months and it is greatly discounted through this site and arrives usually sooner than the estimated shipping time. The only advise for improvement would be to set up a sign in for returning users so that our records are kept on what we order and the card info to order. other than that two thumbs up for vitadigest.com"

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Verified
5/5

2011-03-11

"Shipping rate was very reasonable and timeley. I have ordered from other companies that can take up to two weeks to deliver one item. I would recommend VitaDigest to a friend."

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Verified
5/5

2011-03-10

"I use VitaDigest to order Psyllium Husks. Their customer service dept. has been very friendly and helpful. Theu told me when the next 8% discount was being offered and that saved me $11.68. Delivery is very quick and free. Their website is user-friendly and they have an extraordinary number of vitamin-related items. I plan to reorder from them for a very long time."

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Verified
2/5

2011-03-05

"It took 5 days for them to email me saying that the product I wanted was out of stock and my order was canceled."

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Verified
2/5

2011-02-02

"Very disappointed. Made order, rec'd email that item had been shipped, credit card was charged as though item was shipped, but 14 days later - no item rec'd. Contacted cust Svc & was advised that not only did item NOT ship as I'd been told, but was on Back-order for an ADDITIONAL 2-3 WEEKS. I was NEVER contacted by VitaDigest. I only learned on the back-order status b/c I contacted THEM. Else, I guess I'd still be waiting and waiting...

To their credit, Cust Svc was great. Quick in responding via email, quick to credit my card. However, I am so uncomfortable with the fact that VitaDigest charged me for an item that didn't ship, told me that it shipped when it didn't, and presumably would not have ever let me know that they had my money, but that I wouldn't have my item for at least a MONTH after paying for it.

I will not shop with VitaDigest again.
"

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