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Product & services pricing
4.38/5
Chance of future purchase:
1.67/5
Shipping & packaging:
1.67/5
Customer service:
2.50/5
Return/Replacement policy:
2.50/5

Verified
5/5

2023-03-10

Beautiful product and fantastic service

"Beautiful product and fantastic service at a reasonable price. Also, this was a very hard to find shower set. Super glad that I found it here. FIVE stars on all accounts. "

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Verified
5/5

2023-03-08

Antique tub

"Fast delivery, accurate tracking."

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Verified
5/5

2023-03-04

Fast delivery

"I ordered the shower seat on Sunday & it was delivered on Friday!"

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Verified
3/5

2023-03-04

Promo codes don't kick in automatically.

"Promo codes don't kick in automatically. I had to call Customer Service to modify the order to include the promo code. "

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Verified
5/5

2023-03-02

What Experience?

"I ordered $999 faucet, shower and shower ring from Vintage Tub and Bath due to Levi at Tub Connection. I think Vintage Tub and Bath should give Tub Connection a big Thank you and buy Levi lunch! I ordered a vintage looking clawfoot tub from the Tub Connection and the young man I talked with was a very big help. He was knowledgable and patient with me as I know nothing about plumbing! I told him I wanted on old fashion shower. Why you might ask? Because I'm old and have had the tile surround which I had to get into the tub to clean and squeegee to get rid of water spots, I've also had glass and spent too many hours cleaning off the water spots and streaks. With on old fashion shower ring with curtain, I simply let it hang open to dry, if I need to clean it, I put it in the washing machine. If I want a new look in my bathroom, I change the shower curtain to keep the look fresh. Being old, I'm all about it being easier! Levi understood and help me find all the plumbing that would work with the tub I chose, even when it was from another vendor! The only interaction so far with Vintage Tub and Bath was my online order and them billing my credit card. I haven't even gotten the part yet so I can't say if the quality it good but I'm sure with Levi's help and part numbers, they will be perfect."

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Verified
1/5

2023-03-01

Wrong finished was delivered

"Ordered alcove pop-up drain in brushed nickel, when I saw what my plumber installed it turns out that the black was sent. Now I have to get a new one and also pay plumber to take the previous piece apart and install a new one"

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Verified
3/5

2023-03-01

Could be better

"I bought the glass partition. Seemed to take awhile just to be shipped then it had a FedEx "occurrence" twice. Finally installed yesterday and the water barrier on the bottom is defective. Left a message this morning and never heard back from them. Waiting for a resolution...."

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Verified
1/5

2023-02-28

Issues with order for weeks and no response from Vintage Tub

"I received my order a few weeks ago and contacted Vintage Tub and Bath immediately about the problems I was having. The shower fixture I received has different handles than that pictured on their website, the sink handles have the words “hot” and “cold” and they are off center, and there is some pitting on the sink handles. On top of that, the package that contained this sink was completely broken through showing the porcelain of the sink, yet miraculously the sink seems to be okay. I’ve reached out three times via email waiting for a reply and it’s been crickets! Can’t believe how horrible the service is. Very disappointing and cannot recommend them."

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Verified
5/5

2023-02-27

Nice product

"Nice product, fast shipping reasonably good value"

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Verified
1/5

2023-02-26

I have not received my order yet

"I ordered it a week ago and it has not been delivered"

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Verified
1/5

2023-02-25

Worst online order I ever had.

"I paid almost $40.00 for overnight shipping and did not get the order for four more days."

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Verified
1/5

2023-02-23

Never in Stock

"I have attempted to order from Vintage Tub and Bath a few times and each time the item is backordered for months. Pretty items but never available."

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Verified
5/5

2023-02-22

Quality product

"Soap holder was shipped out quickly. Product is of the finest quality. Highly recommend this site. "

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Verified
5/5

2023-02-20

Shipped fast

"Exactly what I was searching for, shipped fast."


Verified
1/5

2023-02-15

Lost order

"I got an email saying it was delivered but never was I email they responded back that it was in Ftworth still a week later and I have sent another email but now with NO ANSWER BACK!!!! TERRIBLE CUSTOMER SERVICE "

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