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Verified
5/5

2009-03-18

"Product is as advertised and shipping was on schedule. Customer service is great. These are good people. From California? Go figure!"

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jjm
Verified
4/5

2009-03-17

"Ordered a refurbished Seagate drive from Unity but turn out to be DOA. After realizing it I submitted an online RMA request and returned the drive. Received refund notice about a week a later.
Overall it's been great service and quick response from customer service. Other than slow ground shipment of product, seems like a good online retailer. Will shop again.
"

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Verified
5/5

2009-03-11

"I ordered for a NDAS device and was initially skeptical, but i thought i'd take a chance since they are locally based.

Good customer service, timely (actually much faster than expected) delivery.. and of course good rates. I would surely do business with them again.
"

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Verified
5/5

2009-02-20

"This company is a wonderful business to deal with! My sales guy Ray, was very helpful in the transaction process. He is very professional and knowledgeable.

I would recommend this company to anyone who wishes to have a excellent product delivered to them with excellent service and communication!

I received my order in a timely fashion and am very happy with the harddrive i purchased. I plan on doing more business with them in the future.
Thank you Ray!

Steve Kruzich

"

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Verified
5/5

2008-11-21

"Great online store! I placed my first order about a month ago, it a Western Digital WD10EACS hard drive that went into external USB enclosure. I picked up the Western Digital HD Media Player from Newegg and used the WD10EACS from Unityelectronics to store the movies. I would have bought the drive at Newegg but Unity had it for 20 dollars less for the same brand new drive with 3 years warranty. The hard drive and the Media Player arrived within 3 days and everything works beatifully together! "

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Verified
5/5

2008-11-08

"Great transaction. Fast shipment, correct product, works well."

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Verified
5/5

2008-04-19

"Great price
Shipped item in perfect condition
Totaly great experiance..
"

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Verified
5/5

2008-02-23

"I ordered a Western Digital Scorpio 250GB drive for my laptop. Unity had the best price and very reasonable shipping. The drive shipped immediately and arrived well packaged and I'm up and running on the new drive as I type this."

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Verified
5/5

2007-08-21

"Ordered a 1gb Lexar CompactFlash card for $8.95 + $4.99 shipping (pricewatch) on 8/15/07. Got it in the mail 5 business days later. Order was confirmed and shipped extremely fast. Very happy with the transaction, will buy here again."

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Verified
5/5

2007-05-16

"I bought a box of Seagate ST3146854LC drives. Price and shipping were great, I couldnt find 15k 146gig Seagates anywhere close to these prices! 2 Hours after I placed my order I received UPS tracking information. 2 days after I placed my order I received my drives. All 20 of them work just fine."

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Verified
5/5

2007-02-04

"Great service, quick shipping, unbeatable price! Would definitely purchase again from these guys."

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Verified
5/5

2006-08-12

"I make a few buys from Unity Electronics each year.
It is a excellent reseller. Refurbished products are uneven. In my experience, they work well but they look used. Insofar as looks go, I do not find Unity to be a reliable reseller of refurbished computer systems.

I discovered, however, that refurbished items Unity auctions on eBay tend to be class A refurbished looking as well as class A working order. I also pay significantly less for a mobile computing system from Unity that I buy from an eBay auction.

This puzzled me until, I considered the difference between selling to buyers from a online store and selling from eBay, where buyers get to leave feedback. Too bad buyers do not demand that online resellers have an independent feedback program link on their sites!

eBay is marketing PayPal across the Internet. They should try marketing their feedback system as well!
"

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Verified
5/5

2006-08-01

"In 2 years I placed 3 orders with Unity Electronics and have not been dissapointed. I upgraded my failing hard drive on an old HP Pavilion. Replaced a 40gig with a 120gig. Later I upgraded my burner 4x HP to 16x Plextor. Both refurbished, both still working. More recently I bought a 500gig IDE drive to backup videos. Still no overcharges, no surprises, no problems. Will definitely shop again. TYVM"

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Delivering products on-time
Delivering products damage free
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Overall customer service
Customer service making decisions on their own
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Verified
5/5

2006-06-05

"I buy many from UnityElectonics for My company many times. I buy many monitors, many cameras, many many refurb drives. I liek their prices, so I repeat customer. We built computers, custom configuretored and sent them to RUSSia. They great service too very ok. I repeat more business with them. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Making decisions on their own
Resolving problems
Being trustworthy
Being knowledgeable
Being easy to reach
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
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Verified
5/5

2006-06-02

"I have been shopping for a laptop to take on my business trips. Did the usual research, checked out Dell, Gateway, Tiger, etc. While I was able to find what I wanted in terms of configuration the pricing was still not where I liked it to be. I also came across a bunch of additional costs, like on Tiger it was their crazy high freight. Friend of mine recommended Unity Electronics, said they have great deals on refurbished laptops. Skeptic by nature I did some research on these guys and they looked legit. I went to their site and found a couple of HP and Compaq laptops in my price range. Since I dont like leaving my credit card on the Internet I called them directly and placed my order over the phone. The lady I spoke with was nice and spoke english (hey thats getting rare in this day and age). Since it was still early in the day she told me they would ship my laptop the same day. Sure enough they did. So I ordered on Friday and got it on Tuesday. The HP Pavilion came very well packaged, and was ready to go right out of the box. I will definitely shop these guys in the future."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
Making decisions on their own
Being easy to reach
Resolving problems
Being trustworthy
Being knowledgeable
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use