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Verified
5/5

2003-10-17

"I only purchased a single item, but was able to find it in stock, and at a great price. The purchasing process was simple and straight-forward. I will definitely purchase from Unity Electronics in the future as well as recommend them to others."

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Delivering products on-time
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Verified
5/5

2003-10-12

"Another successful order. Simple, good, service. A+"

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5/5

2003-08-05

"Very good price. I talked to Ray - a nice guy to talk with - and he adjusted price as was promised on the web site. I got a refurbished plextor cd-rw today, and found it works very well. very smooth transaction. Definitely, I'll order more from them. Thanks Ray."

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Pricing of products and services
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Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Overall technical support
N/A
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Overall web site
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5/5

2003-08-01

"very smooth transaction and a very competitive price."

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N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2003-07-24

"This is my fourth order from Unity, and I ask myself why I’ve ever considered shopping elsewhere (as long as Unity has what I’m looking for). This time, I purchased an SMC 802.11b wireless card from them, and the presale, sales, and post sales service were all perfect!

When I saw the card on their site, I couldn’t believe the price (only $18.99), so I called to verify that it was indeed brand new and in retail box. The CSR I spoke to was very knowledgeable and reassured me that it was totally legitimate, understanding that I would be a little bit skeptical because of the unbelievable price. He even took the time to explain the intricate differences between 802.11a, b, and g. I had originally wanted a dual or tri band card, but just couldn’t pass on this sweet deal!

Anyway, thanks Unity, I can’t wait to place another order!
"

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5/5

2003-07-24

"Cheap product, efficient customer service, I highly recommend them!
"

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Overall quality of the company
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Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
Resolving problems
Being trustworthy
Being easy to reach
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2003-07-23

"Ahhh! I founally find product I was looking for. Like the company service and very good to me. Thank you, thank you! "

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
Being knowledgeable
Being easy to reach
Being trustworthy
Making decisions on their own
Resolving problems
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2003-07-12

"Nothing but good things to say... so I will spare you the hoopla - great pricing, product, and shipping rates. Got the order in 3 days and I picked Ground Shipping."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Overall technical support
Being knowledgeable
Making decisions on their own
Being trustworthy
Resolving problems
Being easy to reach
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2003-06-15

"Quick note to say THANKS to Unity for getting my order to me so quickly!"

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5/5

2003-04-23

"Super fast shipping,great products, and AWESOME price!"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

1/5

2003-04-19

"In two separate orders, have now ordered eight Maxtor hard drives through them. The first packing job was marginal on two drives. I discussed this issue with Ray. After multiple phone calls with Ray, I felt confident they would package the drives per my instructions. My instructions were IGNORED, and the six drives were packed in a way that can DIRECTLY DAMAGE the product during shipping. (if you put small eggs in a large egg carton, you receive broken eggs, it's not the shipper's fault for mispacked items they ship). I wouldn't be so upset, but I felt confident ordering from them after spending probably over an hour (I can offer my cell phone bill for verification) speaking with Ray on the issue and feeling they would honor my request for better packaging. Small companies die (not grow) if they ignore their customers."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
Resolving problems
Making decisions on their own
Being knowledgeable
Being easy to reach
Being trustworthy
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2003-04-18

"I searched high and low, and in-between too, and this was the best deal I could find, and I good and well know how to search the internet for
something, as I've been shopping from the Internet for years as a homebound
disabled Vet. This was definitely THE..BEST..DEAL out there, for the items
that I bought; a WAP(Wireless Access Point), and a Wireless PCMCIA Cardbus card.
The access point runs better than I thought a cheap one would...I'm very happy with it. configuration & customizations were tricky for some, but I made it through and now have a secure connection, nobody else can connect
without my "key".
The PCMCIA Card is nice to. I can run it for hours take it out and it's cool to the touch, which means it's not sucking through my power!
And this all runs on 2.4 ghz too! Nice software, secure connection, lots of "reach"...the best price turned out to be the best deal I could have gotten! And fast shipment, with tracking numbers sent, what else could you want?!
And though it may sound like it, I don't work for the company. I will most assuredly come back here to look for parts! I run a home LAN and am always looking for new stuff. This seems like THE place to get them too! Stop quandering and go ahead and buy from them, and feel safe about it. One of the best I've dealt with.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-04-03

"Ordered three Maxtor 73GB 10K SCSI hard drives from UnityElectronics. I received themm in a very timely manner, and they were the cheapest on those drives than anyone else that I could find. I give these guys a 10! They deserve it. I would definitely buy from them again."

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4/5

2003-03-21

"Ordered Norton Systemworks CDs only through Yahoo. Ordering was simple, price was average, but UPS ground for 2 CDs without jewel cases was over $6.00! Would recommend to others but warn of high shipping costs!"

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1/5

2003-02-26

"History:
1) Delivered on: Feb 26, 2003 1:41 P.M EST
HDD IBM 146GB Ultrastar

2) Tested on Supermicro & HP Servers - NOT WORKING
Feb 26, 2003 2:30 P.M EST

3) Feb 26, 2003 2:40 P.M EST
Call to "Unity Electronics" - answering machine (in there business hours)

4) Feb 26, 2003 2:50 P.M EST
Support: Please contact to IBM about WARANTY
- "This is your problem"

P.S. They delivery me broken item and this is my problem right now.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall technical support
Being easy to reach
Resolving problems
Being trustworthy
Being knowledgeable
N/A
Making decisions on their own
N/A
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
N/A
Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability