"Sketchy company, product I recieved was crap and they tried to bribe me with free product for a positive review "
"Received our set in perfect condition and loved the set we ordered. Beautifully made and would definitely order again in the future! "
"Whether you are looking for a unique gift or something special for yourself, I have always been pleased by the great selection and customer service of Umi Tea Sets. Handmade products like teacups and tea pots, genuine design, lots of choices. They also renew the stock often for new additions. Was particularly pleased by the customer service who helped me choosing a tea pot with special requirements. Fast and well packed. All good! "
"I have ordered 3 items from umi tea sets: the "Plum Japanese Tea Set with Fair Cup," "Black Peom Tea Set With Stone Rosewood Tea Tray," and 4 of the "Cherry Blossoms Japanese Tea Cup." All 3 came in excellent quality. When there was issues with shipping going over, they were kind enough to refund me the shipping costs!"
"Has been worth it! Umi tea has helped me maintain sobreity through affordable and accessible gongfu teaware that i cant find in kansas! I do not hesitate to strongly recommend shopping here!"
"Having made 1 successful purchase and then receiving a gift offer, I made a second purchase of the same items. Lovely Japanese wooden teacups."
"I have bough a number of tea sets and they're amazing. "
"Ordered a tea tray and gongfu tea set and am very happy with both. Even through months of daily use they still are like brand new."
"Great product, fast shipping time, would gladly order again."
"Tea pot is gorgeous and came well packed and all in one piece and quickly. "
"I ordered a Tea pet for my girlfriend, Umi tea was quick to ship my order. The package itself was very well boxed up, I can't think of a single complaint."
"My tea set came very fast and is super nice quality. I love it and use it almost daily! 10/10 would recommend! "
"The build quality of the items are quite nice, especially the handmade teapots and cups. Apart from the multiple issues I had with shipment, if you manage to get the items in your hand, it is definitely worth the price"
"I needed to contact customer service for something. They responded quickly, were friendly and worked hard to find a solution to the issue. Very impressed "
"This merchant is clearly paying for/soliciting fake 5-star reviews to cover up their 1-star service. They didn't send me the item I ordered, but a cheaper version that looked nothing like the one in the listing. Some items they flat out left out, and others arrived damaged. They will not ever give you refund, even if you pay the hefty shipping fee back to China. AVOID AT ALL COSTS!"