"I purchased a Darlee patio sofa. Ultimate Patio was very competitive in pricing. My sofa arrived in less than 7 days in excellent condition."

"THERE WERE NO DIRECTIONS. HAD TO CALL FOR THEM AND THEN THEY WERE E-MAILED TO ME FOUR DAYS LATER. THEY WERE NOT VERY CLEAR BUT I FINALLLY GOT IT TOGETHER.
I COULD NOT FIND THE ALLLEN WRENCH TO TIGHTEN THE SCREWS AND NUTS, SO I HAD TO GET MY OWN SET TO FIND OUT WHICH ONE WORKED. THIS IS WHY I ONLY GAVE 3 STARS, FOR I WAS NOT GOING TO PUT IT TOGETHER BY USING TRIAL BY ERROR, BUT I HAD TO DO SO ANYWAY.
"

"Our order was delivered on time, everything was in tact. Friends of ours got same exact chairs at a local store and paid a lot more for them. A very good experience for us over all."

"Outstanding customer service."

"Product as expected, delivery earlier than expected.
Included a few connectors that I needed and thought I would need to purchase so was very pleasantly surprised"

"I wanted to take a minute to thank Dominic from UltimatePatio for the informatiojn and assistance he provided me during my recent purchase of my outdoor patio furniture and firepit. He was extremely friendly, and helpfull and did not try to give me a "Salespitch," but rather assisted me in making the purchase as seamless as possible. Dominic was also very helpfull in explaining the company's delivery options, troubleshooting issues (should any arise), and in general, a pleasure to do business with. Other companies should strive to make their sales and customer service staff as professional as he was. I will recommend your company to all my friends and family.

Thank You for a pleasant shopping experience!

Sinceley; Thomas B"

"I just purchased replacement cushions for 8 chairs and 2 chaise lounges from UltimatePatio and was very impressed with Paige who was extremely helpful and a delight to talk with. I can't rate the shipping process at this time as I have not received the merchandise yet, but certainly can add to this review once I receive the order. I didn't rate the return process for the same reason, but was told I had 90 days in which to return the product if I was not happy which I think is very generous. I have shopped online at several places now looking for replacement cushions and can say that UltimatePatio prices were very fair based on what looked to be excellent quality cushions."

"I used shoppers choice to order patio set of 4 chairs and a bar height table. The chairs were fine with exception of two of plastic caps were cracked. The table top was the right size, but the legs and the wrap around bar was for a normal height table, so the legs did not fit onto the table top. I called SChoice customer service and explained the problem and sent many photos of the issues. They sent the correct legs within 2 weeks! and i didnt have to ship the wrong ones back either! They also sent the caps, but they were the wrong dimension...so again contacted support, they resent them -- but wrong again. So the 3rd time, they did get it right. I must say despite the issues with the manufacturer, the people at shoppers choice (KATIE) resolution specialists are amazing. It is so rare you get emails to ask if you are satisfied or need help! And- they absolutely deliver on their service to get what you need . I definitely recommend shopping with them as if there are any problems with the manufacturer, they will correct it, and timely. I wish all customer service was like this! thank you Katie!"

"Thank you Nita for your assistance with our patio furniture order. You made the process enjoyable and your help was invaluable. Getting to work with someone so personable, knowledgeable and, most importantly your patience made shopping a lot more pleasurable. Since our order was just placed, I am not able to rate other categories just yet. But if all goes as well as working with you, I'm certain that a five star rating will be coming! Thanks again!"

"The purchase of 4 patio heaters for my apartment building in Texas has been a nightmare! The phone order went smoothly, but the delivery was supposed to be 3 days ago. When I heard that the heaters had still not been delivered, I went online to track the delivery with UPS. It said that they attempted the delivery 2 times, and that I had moved! The address was given as a rental office for an apartment building. Somehow the name Shoppers Choice was added as the person receiving the delivery!

I called UPS and waited 20 minutes to speak to a rep. I thought it was all straightened out, and she told me that a UPS person would call me back to confirm the delivery address. I received a call, but it was from a UPS location in Berkeley, CA - not Texas!

Then I had to call UPS back (and wait another 20 minutes) to give them the correct address. They had no record that I had just talked to UPS 10 minutes earlier. Now I have to wait another 3 days for the delivery. I don't even know if the 4 patio heaters and covers are going to arrive or not! "

"Paige did a fantastic job in following through on questions and was of great help in choosing furniture and cushions. Easy to use website with competitive pricing."

"Logan was extremely helpful and thorough with my order , and it was very refreshing. As an interior designer and I deal with so many vendors and outside sales reps that drive me crazy with their incompetence and slow pace. I wish placing all of my orders was this easy and I would save so much time! Thanks again!
-Hilary White"

"Fantastic customer service from a LIVE PERSON! Hooked me up with the outdoor rug I wanted in mere minutes, and then got it shipped out the next day! I even received it prior to the day I expected. Can't say enough about the service and selection."