"Nita was awesome in assisting me with my return and re-purchase."
"Erin Hopson was an excellent advocate for me, did wonderful service recovery. She single handedly changed my opinion of the company."
"Nita helped make work through my return/exchange tremendously. I was feeling overwhelmed due to costs pf that size of return, never buying that large a purchase online before.... She was perfect. Got it all straightened out with a phenomenal attitude to boot! Thank you! Lori Galotti, Hanover, ma"
"Nita did a great job in helping me order one more chair. She is very personable and helpful on the phone ."
"After placing my order for a patio set 5/26/2015, my payment was taken IN FULL and I received a confirmation email it would be shipping in 48 hours. When it became apparent after several days, that was not the case, I called and was given the new date of 6/11 then 6/15. Today is 6/15 I just called once again to check on my order status and was told the chairs now will not be in until August. I was lied to all along and will NEVER be ordering from ShoppoersChoice.com again. I was scammed and duped and lied to and you should be ashamed to call your selves a legitimate business."
"Dominic was very helpful and knowledgeable regarding the purchase of our outdoor dining set. "
"My customer service representative was Nita, she worked with me for a total of 4 phone call. I kept putting different tables and chairs together, but was not sure which one to purchase. Nita had the patience of Jobe, She went above the call of duty to satisfy me. She is GREAT!!! Sure hope her boss know her true people skills, because she is a people person, in her job she is exactly what the Dr. Ordered. I will always ask for her when buying and I will tell everyone about her."
"Our patio chairs were delivered and they were expertly packed and easy to assemble. Quality looks very good. There was one small plastic "foot" that was cracked but Katie in customer service is sending out a replacement immediately -- so all is good. Customer service on this minor issue was very positive!"
"I want to thank Katie for making my experience with ShoppersChoice wonderful and stress free. Communication was fast and clear. Any concerns where addressed and resolved quickly. We love our new patio furniture. I will purchase from ShoppersChoice again because of the customer care from Katie."
"We ordered a beautiful resin wicker patio table with 10 chairs and it arrived in pristine shape and we couldn't be happier with this set. It is very attractive and the price was extremely fair. One of the table legs had a missing foot on bottom and not only did they replace it and send it fed ex, they gave us a credit towards our purchase for any inconvenience it caused. Our helper, Katie, was more than helpful and courteous at all times we contacted her. Thank you, Ultimate Patio....we will consider future purchases! Pam Kennedy, Jacksonville, FL"
"A great experience all the way around. Excellent customer service, quick shipping with no breakage, and beautiful, high quality furniture at a good price. We are so pleased with the company and the product. Thank you!"
"I just ordered a Patio Set from a fellow by the name of Logan. I have to say how impressed I am at the ease and helpfulness in ordering. Thanks Logan! You are a true professional at your job. I'm looking forward to seeing my purchase in person. Sincerely, Mrs. Robbins"
"Nice staff at Ultimate Patio to work with. They go out of their way to offer suggestions. Communications with them are great--prompt responses and keep you informed about your order."
"Fantastic experience on this site. Lots of selection and good pricing. I really like the options for the Lakeview patio set I bought for my deck."
"Dominic was extremely helpful and had no problem matching my delayed shipping date request."