ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


5/5

2020-01-23

Very happy longtime customer!

"..the only place I'll go for my Marshall parts. The best customer service in the business. Superb technical support. There is simply nobody I'd rather go to. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-10-30

Before I bought the jj ecc803s I read all the reviews before and was a little scared that everything was positive. After buying it I must sa

"Jolida 502 with bias presice!
Cd Jolidd 100 with jj ecc803s
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-09-16

Another happy customer

"Just another happy customer spreading the word."


5/5

2019-09-04

Terrific customer service!

"I was shopping for tubes and just came across Tube Depot by accident. I'm an old timer and all my experience is with old USA made tubes so I wasn't really sure what to expect from the new issue tubes. Tube Depot really helped me out and worked with me to get me modern tubes that would work correctly with my older equipment.

The shipping costs are reasonable and fair and the packaging is so good that the tubes arrived intact despite the best efforts of the mail carrier to destroy them :)

I'll be buying all my tubes and related components from Tube Depot from now on!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-07-05

JAN Joint Army-Navy

"I've been dealing with Tube Depot for a couple of decades now and I could never be more pleased with their Excellent Service. I prefer to do my "NOS Tube" buying with Tube Depot. Thanks, *Michelle* Great Tubes :-)"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-08-27

fGreat Service, Fair Prices, Fast Shipping!

"I have done business with Tube Depot for several years. Their merchandise is always as advertised, and did the job in my repairs and builds. Their miscellaneous merchandise and quirky T shirts are a joy as well. It's like dealing with a good humored manager at your favorite electronics store of years ago..... They'll take care of what you need!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-07-09

Very quick!

"Very quick and honest. Shipping to Canada amounted to 11% of the purchase price, which is a great deal considering I usually get slapped with 13% sales tax for local purchases. I assume duties were included with the shipping amount."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-06-27

Web Site Makes It Easy To Order

"Placed order yesterday afternoon on their web site. The web site was very organized and made it easy to place an order. Received a order confirmation email after I placed the order. Today received a email the order was being shipped today. I realized that I made an error during the ordering process because the order was being shipped by UPS and I gave a PO Box instead of an street address. I called the company directly and they changed the shipping address to my street address before the order was picked up by UPS. The person on the phone was very efficient. The only problems were that one of the 5 items was back ordered and I feel their software should have noticed I gave a PO Box for shipping a UPS order. UPS doesn't ship to a PO Box. I will still order from them in the future!"

Detailed Review Benchmark + -
Pricing of products and services
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Likelihood of customers making future purchases
Overall customer service

5/5

2019-05-30

Long Time Customer

"I've been dealing with Tube Depot for over 10 years and their customer service has never let me down. In the event that I somehow manage to get a bad tube, they ship me out a new one. I can always count on them to give me what I ordered and get it to me in a timely fashion. Their kits are first class and the selection of tubes and tube supporting parts are always top quality. I could go elsewhere, as the internet always has someplace new popping up, but I have never had a reason to switch. Keep up the good work !!………..The Ampdoctor."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-05-30

End user I do my own repairs

"Prices are fair nd Filiberto’s is quick. You have the tubes I pefer"


5/5

2019-05-02

Great product, great pricing, great customer care.

"I've had an interest in the low powered, SET tube amplifiers that are becoming very popular presently. Tube Depot offers their Cube 7, at at great and affordable price and so I decided to take the plunge. It arrived very quickly.. fast shipping but this particular unit had an issue with one channel. I did some trouble shooting as best as possible but the channel still wasn't working. I contacted Michelle who agreed to send me out a replacement unit and a return shipping label. I'm up and running and that little amp, with my very sensitive Zu speakers (97 db @ 1 watt/meter) just sings. .. a great product, great pricing and great customer care. You can buy with confidence, Tube Depot is great!"


5/5

2019-03-16

Excellent people, excellent products, thanks Michell

"As always, the best site to buy tubes and more!! The customer Service is excellent, the shipping is fast. Thanks people of tubedepot!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-02-23

Amazing

" I had a package stolen recently it was shipped from tube depot. Even though the shipping company did not fix the issue and it was not tube depot fault They fixed the order and shipped a replacement. Satisfied "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-11-23

Awesome tubes !!!

"I purchased 2 JJ tubes 12au7 for my BK Butler tube drivers and stuck one in the minute they arrived. I couldn't be any happier. It's giving me a smooth, creamy overdrive... Very similar to the more recent tones of David GIlmour.
I got the low noise and microphonics type of tubes. They are "SWEET"
And.... They arrived quickly. 3 days
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2018-11-13

“ Tôi thực sự hài lòng với sản phẩm

"
“ Tôi thực sự hài lòng với sản phẩm
"