"Camille Tolentino did a great job. She responded to me right away when I wrote about a broken product. In addition, she made sure a new one was on its way.
I am very happy with this company and had an even better experience thanks to her quick and wonderful customer service!
Thank you!"
"I ordered the wrong size bed and Camille Tolentino in customer service was able to walk me through the return and getting my baby the correct size bed. Camille was awesome about getting back to me right away. I can’t wait for my baby to try out her new bed. I know she is going to love it! Thanks again Camille."
"I ordered an extra large dog bed for my golden retriever. After approximately 2 weeks, a seam came apart in two places. I contacted Treatadog and received help from Michelle Figueroa. I sent pictures of the open seams and after a couple of days, I was told that a new cover would be sent to replace the defective on. I am very pleased with the quick response to resolve my problem."
"I love this company! This is the only bed I’ve bought that my dog doesn’t tear apart and actually lays comfortably in every night. Shipping took only a couple days! I ordered a second bed because I got too small of a size the first time. The cover was ripped on the new bed, so I emailed them and got a response from Michelle Figueroa in less than 12 hours. She was very nice and professional. Thanks again for great customer service and a great product!"
"I ordered a pup protector seat cover and had a problem with it just after installation. I emailed Camille Tolentino and she immediately took care of it and shipped a replacement right out... Thanks Camille...."
"I love the products and the customer service. I recently had the seam on a dog bed come apart. I contacted customer service and Camille Tolentino came to the rescue. She saw to it that I would continue to be a loyal customer and is sending me a replacement. Way to go Treat A Dog!"
"Our two labs loved the Pup Lounge Memory Foam bed so much that we purchased a second one 2 months later for our upstairs. Both dogs sleep on the same bed no matter which one they are in, the XL is a perfect size for them. We recently noticed a small issue with one of the beds so I sent an email to inquire about what to do. Camille Tolentino responded within minutes and resolved our concern with just one email. This product and the customer service are exceptional and I would highly recommend this website for any dog related product you need. "
"Easy process! Hazel Ashford is the best! Thank you for such an amazing bed and a great experience!"
"I called customer service and spoke with Camille Tolentino about a problem we had with our dog bed. Camille just asked me if I could take a picture of the problem and she is sending out a replacement. She was very helpful.
Yellow Lab"
"I am happy with the assistance I received about my damaged bed this evening & will recommend you to others. Thank you !"
"My dog wasted no time clawing and finally tearing her newly purchased bed! I sent Treat a dog an email and immediately got a response!
Michelle Figueroa quickly resolve my issue and I am very happy with the excellent customer service she provided.
I wholeheartedly recommend Treat a dog!
Warmest regards,
Claudia Luna-Armendariz"
"Though our first bed was delivered slightly damaged, the customer service team was very responsive in helping us and my dog loves the new bed!"
"My bed shipped fast was here a few days after I ordered it.
I had a problem w the zipper on the cover contacted customer service and my rep Camille Tolentino helped me the response time was so fast and there was no hassle "
"I had the very best customer service experience that anyone can have. Miss Hazel Ashford was of great help. I was worried about a return I had. After talking to her she assured me that everything would be alright and that they would take care of my problem. Great company and great customer service from Miss Ashford.
Thank you again "
"Absolutely 100% I will purchase again from Treat a Dog! Best customer service!"