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Product & services pricing
3.70/5
Chance of future purchase:
3.75/5
Shipping & packaging:
3.72/5
Customer service:
3.72/5
Return/Replacement policy:
3.41/5

Verified
1/5

2024-03-29

Part not in stock

"Website said the part was in stock, after ordering I was contacted and told the part was not in stock and backordered indefinitely. I cancelled the order."

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Verified
5/5

2024-03-29

Professional Job

"Supplied a difficult part to find, and kept me informed of each step of process. Excellent experience"

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Verified
1/5

2024-03-26

No longer sold part on website

"Part listed on website was no longer available. "


Verified
3/5

2024-03-25

Exploded Diagrams Inaccurate

"The exploded parts diagrams - probably supplied by Toyota, originally - are not entirely accurate. It's a good thing that the warehouse folks at toyotapartsdirect.ca check your VIN carefully before shipment. Saved me a lot of hassle. Unfortunately, the correct part was quite a bit more expensive and I elected to go with amazon instead for a 80% savings.

An accurate picture or pictures would be a really good idea; instead of the nebulous illustration.
"

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Verified
5/5

2024-03-22

Piece very good and fast delivery !!

"5 stars !! Fast shipping !!"

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Verified
5/5

2024-03-22

Excellent

"Excellent service and service. "

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Verified
5/5

2024-03-21

Car part

"Part was delivered in timely manner"

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Verified
5/5

2024-03-21

2011 RAV4 Charcoal Canister

"It arrived promptly and well packaged. Just got the part swapped out, and all is good."

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Verified
5/5

2024-03-21

Quick shipping and great selection of parts.

"Sourcing brake tubes for older 4runners is difficult. They had what I needed so I didn't have to fab my own "

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Verified
5/5

2024-03-21

Rear wiper motor

"Very pleased. Fit as advertised. Only disappointment was I had to pay shipping even though I offered to pick it up at source ( would have saved me $33.00)

"

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Verified
4/5

2024-03-20

Fast shipping. Products in stock.

"Overall a decent experience. Only 2 minor issues. 1, searching for items on the website can sometimes be challenging if products go by multiple names in the real world. 2, the description of a product I ordered was different on the product page than it was on the cart listing - product number was the same, just the description was different. That made we wonder if I was going to get the correct part or not. The correct item was shipped and all was good in the end."

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Verified
5/5

2024-03-19

Parts for our 1999 Forerunner

"always great response time and service, parts are the right parts for our vehicle, a trusted source for factory drawings and assemblies "

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Verified
5/5

2024-03-19

Perfect fit

"I tried an aftermarket hood chrome “Bulge” and that did not fit. I then bought the Toyota part and it was a perfect fit…..some things you just can’t cheap out.
Stick with Toyota for your body parts
"

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Verified
2/5

2024-03-19

Didn’t have product I wanted

"Discontinued product, we’re fast to let me know though."

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Verified
5/5

2024-03-18

They give a good service at a good price.

"Helping us with finding a part number is very helpful. Keep doing a good work. Thank you "

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