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Product & services pricing
3.80/5
Chance of future purchase:
3.80/5
Shipping & packaging:
3.73/5
Customer service:
3.77/5
Return/Replacement policy:
3.47/5


Verified
5/5

2024-05-29

Completely satisfied

"I was notified about anything and everything when it came to my package. My order came quick and in good condition. Definitely recommend!"

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Verified
5/5

2024-05-28

Perfect !

"Perfect parts perfect fit almost perfect price!!
Little shipping delay but it’s normal. Well worth the waiting !

Oem Parts cheaper than my Toyotadealer close to me???
Not 5 or 10$ difference. I save over 150$$$$$$$
How my dealer can be so expensive ???

So toyotapartsdirect.ca is my new way to get my oem parts

thanks to you

I’ll tell my positive story to anyone who need oem Toyota parts :-)
"

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Verified
5/5

2021-04-20

"Fast and parts price lower than the dealer tank you"

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Verified
1/5

2024-05-27

Part on the site not available or won't ship them

"Bought 2 frames through the website. 1st one emailed back 2/3 days later stating out of stock. 2nd one 2/3 days later stated can ship it. "

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Verified
4/5

2024-05-26

Original parts it’s okay !

"Very well on the web to find a good part !"

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Verified
5/5

2024-05-25

97 T100

"Great system. My parts were no longer available though. "

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Verified
5/5

2019-04-29

Dozens of orders. Never an issue.

"2007 Tundra and 2010 Venza. Always factory parts. Of course the big savings is in doing the work myself. But I always know that if the part is available, that I can order from TPD and have a solid transaction. The best prices. Shipping isn’t what it used to be but they seem to get fair prices. So 5 stars. "

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Verified
5/5

2024-05-22

Great service

"Easy to find the part. No problem with the payment. Confirmation and processing very fast with detailed notifications sent by emails. I'm really glad and thank you."

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Verified
5/5

2024-05-21

Awesome service !

"Awesome follow up from service to confirm parts!"

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Verified
3/5

2024-05-21

Slow

"In a world of high speed shipping and ultra fast turnaround, these guys are slow it'll take them 48 hours just to respond to your order only to tell you that it's actually not in stock that it's special order. When your car is down and in need of a part. I would look elsewhere first if you're looking for something quick."

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Verified
5/5

2024-05-18

Great service

"Great service, genuine parts, exactly what I was looking for."

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Verified
5/5

2024-05-18

Excellent Customer Care

"Thanks to the staff who corrected the order I placed, making sure I received the correct mirror cap for US Built Camry"

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Verified
5/5

2024-05-17

Friendly and helpful

"I would recommend them if you're shopping for Toyota parts online in Canada. It would be nice if their catalog automatically updated from their inventory system, as many parts they show for older vehicles are actually not available or discontinued. But when that happens, they are quick to contact you to offer to cancel your order in whole or continue with what is available."

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Verified
1/5

2024-05-17

Cancelled order stating by local because it’s cheaper

"I ordered a part and about a week later I received an email stating my order was cancelled due to the part being cheaper from a local dealer. Do you honestly think I didn’t check that before ordering. It’s not cheaper, it’s hundreds of dollars more and this service is horrible. Send me the dam part. This is completely unacceptable and a money grab. I expect more from Toyota "

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Verified
3/5

2024-05-16

"No body help me in French language. It is a problem…."