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Product & services pricing
3.70/5
Chance of future purchase:
3.75/5
Shipping & packaging:
3.72/5
Customer service:
3.72/5
Return/Replacement policy:
3.41/5

Verified
1/5

2024-04-16

0 communication

"I have been trying to reach someone but i dont get any answer from e mails
Can not leave voice mail its full
Dont have a direct contact customer service. My car is in the shop waiting for a part. Online showed in stock thats why i ordered it. I dont have any confirmation of it bee8ng processed
"

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Verified
5/5

2024-04-16

Top Notch

"Excellent Service, Top Notch. "

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Verified
5/5

2024-04-13

Online order

"Online ordering was easy and parts arrived quickly."


Verified
4/5

2024-04-13

Slow delevery

"I orderred a necessairy bolt to fix my truck and it takes forever to receave "

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Verified
5/5

2024-04-13

Smooth transaction, fast shipping.

"Smooth transaction, fast shipping. "


Verified
5/5

2024-04-11

good

"online shopping is good. I will feedback when receive the shipment."

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Verified
5/5

2024-04-10

Fast and easy

"People taking care to check the # niv to be sure the part fit!!!!! That awesome
Thank you
"

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Verified
1/5

2024-04-04

Pas de communication quand on appelle. C’est uniquement en anglais le répondeur

"J’ai commandé une set de sensor pour mes pneus depuis le 28 mars 2024 jusqu’à aujourd’hui 4avril je n’ai toujours rien reçu… c’est bizarre.
Alors j’ai préfère annuler la transaction tout simplement…
Et je suis très déçu de vous…
Je vous prie de me rembourser la somme 113,51$ que vous avez prit sur mon compte . Merci
"

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Verified
3/5

2024-04-08

It’s okay.

"My parts are arriving tomorrow. It has taken nearly a week to ship the items. Meanwhile, I ordered a few goods from Rockauto.com and they arrived two days ago. This seller's shipping and handling charges appear to be unreasonably exorbitant.I live in the same city as TDS, but they do not provide local pick-up.

I later discovered that another Toyota dealer in southern Ontario provides free shipment for genuine components.
Customer care: they are friendly and helpful; they help me find missing components that require installation. 
"

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Verified
1/5

2024-04-06

Didn't get parts

"I bought parts, just didn't get them."

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Verified
5/5

2024-04-05

94 pickup

"TPD has been able to find the parts to help me keep my old truck on the road. Very helpful when navigating the site, and finding vin matchin parts when i select the wrong ones. Thanks toyota parts direct"

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Verified
5/5

2024-04-04

Great experience! Will order from them again.

"Great experience! Will order from them again. "

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Verified
5/5

2024-04-04

Good and easy checkout

"Easy to find parts for my older Lexus SUV hopefully they can deliver to my address. Will buy again "

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Verified
1/5

2024-03-31

Fake website

"They took my money and they didn’t send me anything "

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Verified
5/5

2024-03-30

Awesome experience

"Super fast shipping and the best price, also great costumer service helping you to find the right parts so there isn’t any problem when they arrive and you fit them to your car"

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