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Product & services pricing
4.22/5
Chance of future purchase:
4.22/5
Shipping & packaging:
4.38/5
Customer service:
4.38/5
Return/Replacement policy:
4.00/5

Verified
4/5

2013-01-07

"It was the first time I have shopped with Top One International Corp. So far the service have been quite good. I have received my watch only 1 day late after the 21 days delivery period. Just before receiving my watch, I have email them about the delivery status, & their response was quite prompt. The delay was largely due to my locate post, especially because of the Xmas Holiday period."

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Verified
5/5

2012-12-29

"Excellent watches. Very fast shipping. I just ordered 2 more watches."

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Verified
4/5

2012-12-19

"First order arrived promptly but still waiting for second, maybe because it is Christmas time."

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Verified
5/5

2012-12-19

"I found Top One when searching for the Fossil Nate watch. Top One had the best price and it was in stock. All others that had it for much more. I will be ordering from you again. Thanks."

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Verified
5/5

2012-12-17

"Already bought several times in the Top One International and every time I was very well treated in every way as term doubts and pontualidade.Pretendo continue making purchases with them and recommend the entire Internet community .100% RECOMMENDED."


Verified
1/5

2012-12-13

"Shipped me the WROND WATCH NOT EVEN FACTORY SEALED and I had to pay for the return Freight.I was told I would receive credit for the freight and did not and I'm out $20.00 dollars.Reply#2 I was not aware that a watch was not a FOOD Item,Thanks for letting me know. Your own employee told me upon my inquiry that some watches are shipped to you in bulk (not from Citizen) and then boxed by YOUR warehouse.I would not call this a factory Sealed Package It WAS NOT the Watch I ordered I do not care what you say and you DID NOT refund the return Freight of $20.00.I was refunded the exact amount that I paid not for the return cost that was your attempt to sell me a product that I did not order."

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Rep reply posted 2012-12-17
A rep from Top One International Cor, nywatchstore, has responded:

“I'm sorry for the bad shopping experience you with us.

I looked at your case, The reason you returned the watch was because the writing on the dial did not match the stock picture supplied by Citizen watch co.

You received the correct watch, we noticed that Citizen recently made a minor change on the writing on the dial however the watch is the same (same case, band, dial, look and model #).

As for the watch not being "SEALED", not sure what you mean, the watch came with Citizen MFG box and manual. Watches are not food product, they do not have a plastic seal on their packaging.

I also see that you received a full refund, including your S/H.

Again we apologize for this inconvenience.”


Verified
4/5

2012-12-11

"Nice, 28 Nov. send, delivered 6 Dec."

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Verified
5/5

2012-12-10

"This product was recommended by a friend, watches I bought for personal use have been of my satisfaction, efficiency and ease with which I made my transactions has encouraged me to buy to negotiate with the quality products and brands are recognized, and the responsibilities in international shipments is very good and relatively profitable."


Verified
5/5

2012-12-06

"THe watch arrived on time and in perfect condition. The price was excellent. I highly recommend this merchant."

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Verified
1/5

2012-12-04

"Not good, the watch had a scratch on it so I returned it via Amazon."


Verified
5/5

2012-12-01

"From USA to Israel in 7 days !! Brand new Michael Kors watch, Love it and it cost me half price compare if I would have bought it locally. Definitely recommended."

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Verified
5/5

2012-11-23

"I bought 03 watches, all right handed, I'm waiting to get another watch. I recommend the store, new products and quality."


Verified
5/5

2012-11-20

"I bought a new Swiss Army watch and paid half the retail value. Got the watch in two days. Excellent transaction. Will buy from them again"

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Verified
1/5

2012-08-11

"Awful awful awful, what more can i say. They DEFRAUDED me. Took my money then returned LESS (they waited until the exchage rate went in their favour). They then claimed my account looked suspicious and I am out money and no watch. A Disgrace of a service they stopped answering my emails and i will NOT be using them again. Honestly stay clear, if you value your money! It is quite the scam they have going, to make money for free!!!! Look around most peoples review of this site is BAD i only wish id done my research first!!!! Cest la vie"

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Rep reply posted 2012-11-19
A rep from Top One International Cor, nywatchstore, has responded:

“Hello,
I'm very sorry for the bad experience you had with our company. Top One international charged your credit card $123.95 in US Dollar and refund the same amount of $123.95 in US dollars. If the exchange rate went up or down within that few days, I'm sure you understand we had no control over that. If as a result of the exchange rate you would have received more money back, should we have called you a fraud?

Please tell us how much was the difference and we will cover that amount.”


Verified
5/5

2012-03-05

"I saved money So I'm happy
I purchased a Casio Pathfinder watch from this company. This watch would have cost me twice as much if I wanted to buy it in Australia. The watch came as promised, New with tags.

The delivery took some time (about 3 weeks from New york to Sidney Australia) but I can't complain because I chose the cheapest shipping they offered.

All and all, I'm happy with my purchase.
"

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