"I think that those are good odds when purchasing glassware through the mail. I have not contacted anyone about the breakage due to me being busy, but honestly I have been very happy with the items I have received from this company."
"As always, I found what I needed and you made it happen in a timely fashion!
Thank you,
Karla S Heath
Personal Chef "
“Thank you for your review Karla! ”
"Always great service. My orders come prompt and in perfect condition. Best place to shop for bulk supplies "
“Thank you for your review! ”
"Love what you do for everything I need to get done. Luv you guys much. See ya soon."
“Thank you for your kind review! See you soon!
”
"These guys are awesome. They were quick to respond to questions regarding my order. The order was shipped when they said it would be shipped and it arrived when they said it would arrive - in fact it arrived a day early.
The product is well made, it was exactly as described and depicted. We are very happy.
We high recommend these guys."
“Thank you for your kind review!”
"I found what I thought I wanted for our church. Call and spoke to someone by the name of Scott. Very helpful and very knowledgeable. I thank him for his help earlier today."
“Thank you for your kind review! ”
"Popcorn machine broke down after only a few use. Shipping is so expensive and took way too long."
“Thank you for your review and I am sorry to hear that your popcorn machine has broken! Please reach out to our customer solutions department via live chat or email at help@webstaurantstore.com so they can take a look at the order and see if there is a warranty on the unit. We look forward to hearing from you! ”
"Didn’t show shipping until after I hit order. Ridiculous shipping cost.
No way to cancel order"
“Thank you for your review! Since we do not absorb shipping and any applicable handling costs into our wholesale prices, we do charge the full shipping and handling charge for each order. These charges are calculated based on the weight, dimensions, distance the order is traveling, and any applicable handling costs. Usually, the more you purchase at one time, the better your shipping cost will be per item. If you have any additional questions please feel free to live chat with us, or you can email us at help@webstaurantstore.com. ”
"Prompt delivery. Great condition. Just what I needed. "
“Thank you for your review! ”
"I've been ordering from webrestaurantstore.com for a number of years, and I've always found their merchandise to be of high quality, and shipped as soon as possible per my instructions."
“Thank you for your review! ”
"Received the drinking glasses I ordered. All were in good condition. No complaints dealing with this company."
“Thank you for your review!”
"Shipping to much for teacher's "
“Thank you for your review! Since we do not absorb shipping and any applicable handling costs into our wholesale prices, we do charge the full shipping and handling charge for each order. These charges are calculated based on the weight, dimensions, distance the order is traveling, and any applicable handling costs. Usually, the more you purchase at one time, the better your shipping cost will be per item. If you have any additional questions please feel free to live chat with us, or you can email us at help@webstaurantstore.com. ”
"Their catalog is extremely large and has options to fill all of your food and beverage needs. I've also had great shipping experiences with them as well and you can't beat the prices!!"
“Thank you for your review! ”
"It says it is going to be free shipping and then you charged me for shipping!!
Not very happy about that!!"
“Thank you for your review! Shipping charges are posted on the checkout page above the subtotal of the cart for your review before processing your order. If you have any questions on shipping charges please feel free to reach out to our Customer Solutions Department. ”
"Like everything else, there have been issues the past two years with products, it may be availability, shipping delays, or less than quality. The online CSRs I have dealt with are always professional, and efficient, and go above my expectations for getting the issue resolved. "
“Thank you for your review! ”
A rep from WebstaurantStore, Webstaurant Store, has responded:
“Thank you for your review and I am very sorry to hear that you received 3 damaged items in your order! We are happy to assist you in resolving this when you have an opportunity to contact us! Please feel free to live chat with us, or you can email us at help@webstaurantstore.com. ”