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Product & services pricing
3.22/5
Chance of future purchase:
3.40/5
Shipping & packaging:
3.04/5
Customer service:
2.88/5
Return/Replacement policy:
2.22/5


Verified
5/5

2024-05-04

Excellent Company

"You get a great selection of equipment & supplies for your business. They have great name brand, exceptional and strong equipment that has lasted us for years. Ordering is so easy. They get your orders shipped out quickly. They know your needs."


Rep reply posted 2024-05-06
A rep from WebstaurantStore, Reviewer1359656179, has responded:

“Thank you for your review and for sharing your positive experience! ”


Verified
5/5

2024-05-01

Quick entry, many choices

"Ordering was quick and easy, many choices for what I was needing "


Rep reply posted 2024-05-01
A rep from WebstaurantStore, Reviewer1359656179, has responded:

“Thank you for your review and we are happy to hear about your positive experience shopping with us! ”


Verified
5/5

2024-04-26

best thing happened to restaurant business

"easy and fast. no need to pay 3 times from local supplies "


Rep reply posted 2024-04-26
A rep from WebstaurantStore, Reviewer1359656179, has responded:

“Thank you for your review! We are happy to hear about your positive experience shopping with us. ”


Verified
5/5

2024-04-20

SO Easy

"Lotus Plant energy tea - exactly what I was looking for"


Rep reply posted 2024-04-22
A rep from WebstaurantStore, WebstaurantStoreAdmin, has responded:

“Thank you for your review and we are glad to hear that you found what you were looking for! :)”


Verified
5/5

2024-04-16

ordering is a SNAP

"Not only do you make ordering a snap, but your web pages have so much informantion when you scroll down. Thank you again for another seamless order."


Rep reply posted 2024-04-17
A rep from WebstaurantStore, Reviewer1359656179, has responded:

“Thank you for your review! ”


Verified
1/5

2024-04-23

Paid for 2 day delivery and scheduled to receive it in 7-8 Days

"They lie about the delivery service! Only buy if you have a lot of time."


Rep reply posted 2024-04-24
A rep from WebstaurantStore, WebstaurantStoreAdmin, has responded:

“Hi, our Customer Solutions team would like to discuss this further. Can you please connect via live chat here: https://chat.webstaurantstore.com or send an email to help@webstaurantstore.com - please be sure to reference your order number. Thank you!”


Verified
1/5

2024-04-19

"I need a phone number so I can talk to a person"


Rep reply posted 2024-04-22
A rep from WebstaurantStore, WebstaurantStoreAdmin, has responded:

“Hi there, you can call our Customer Solutions team at 717-392-7472.”


Verified
4/5

2024-04-12

Great Merchandise. Great Prices

"Shipping is almost always fast."


Rep reply posted 2024-04-12
A rep from WebstaurantStore, Reviewer1359656179, has responded:

“Thank you for your review! ”


Verified
5/5

2024-04-11

Wonderful favor

"My experience has been wonderful. I love your site and your offers..
Thank you very much.
"


Verified
4/5

2024-04-10

Always great service!

"Found what I needed and placed the order! So easy! Thank you!"


Rep reply posted 2024-04-10
A rep from WebstaurantStore, WebstaurantStoreAdmin, has responded:

“Thank you for the kind words and review! :)”


Verified
5/5

2024-04-09

Amazing

"I always amazed that WebstaurantStore .com always has what I need in stock and ready to ship. Competitive price as well."


Rep reply posted 2024-04-10
A rep from WebstaurantStore, Reviewer1359656179, has responded:

“Thank you for your review! ”


Verified
3/5

2024-04-06

Shipping Cost Too High!

"The shipping cost is way to high to justify using this site again!"


Verified
5/5

2024-04-04

Swift and easy.

"Easy to navigate this sight and find needed products."


Rep reply posted 2024-04-05
A rep from WebstaurantStore, Reviewer1359656179, has responded:

“Thank you for your review! ”


Verified
2/5

2024-03-26

Item arrived damage

"A fitting that holds the frame together arrived stripped. Worthless, it won't hold up the heavy block.
Being censored can't leave 1 star.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-04-02
A rep from WebstaurantStore, WebstaurantStoreAdmin, has responded:

“Hi Paula, I'm sorry to learn about the damage to your fitting. Please reach out to us via email at help@webstaurantstore.com or live chat with us here: https://link.webstaurant.store/livechat so we can better understand the situation.”


Verified
5/5

2024-03-25

Awesome Service

"Always a fast and secure delivery ery. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-03-26
A rep from WebstaurantStore, WebstaurantStoreAdmin, has responded:

“Thank you for the review! :)”