"I'd recommend just staying away. They take an order for an item that they list as being in stock on their website. Then they cancel the order a day later. Sure they refund your money, but its just a waste of your time.

UPDATE: After writing this review I did get an email describing the reason for canceling the order. It would have been nice if the email got to me before the actual order cancellation. Furthermore, I suppose I can understand their reasons for canceling the order even if I don't agree with them."

"I was a little leery buying a camera from one of “those Brooklyn camera stores” (obvious stereotype) but I am glad I did. My experience with The Imaging World was great. Communication was excellent; there were zero pressure tactics and they did NOT try to up sell me; they shipped promptly; the price was very competitive; and best of all, my USA warranted Canon camera arrived safe and sound. I would definitely do business with them again."

"Item was as good as described. Fast shipping to Canada. Pleasure to deal with.
Thankyou
John W"

"The Imaging World

I must tell the camera consumer world what a superlative experience I had with this company. Prior to my connection with “The Imaging World” I did not do my due diligence and bought a Canon 50D from FotoConnection, total 100% scam from the warranty, battery and of course “Gray Markey”. Thankfully my AMEX backed me and refunded my money. I started sniffing around the web and saw nothing but first class write ups about “The imaging World” grant you, I was some what reluctant because of the location etc etc. I called and talked to the “Boss Man” himself named “Joel’, I cannot say enough good things about him, he directed me to the Canon site and walked me thru to show me that he was in fact a Canon authorized dealer, we chatted for a few and you could tell he was a man of integrity,he did not try to sell me a “better battery” etc etc, I bought the Canon 50D and Canon 18-200 IS on EBay on Sunday, received everything today “Thursday” with the free shipping.

The order was exact and I love the camera and lens.

After spending 20 years plus in the military I salute you Joel for a job well done.

Thanks, good health and the very best in your business.

aL
"

"I took a chance on purchasing my camera from Imaging World based on reviews of past customers. I, like many others, have been a victim of the "Bait and Switch", scam and con artist that are so prevalent in the arena of camera equipment sales. However, after checking on this company, I decided to try one more time.
B&H & Adorama are a fine companies but like so many large companies you don't get the personal service that you receive from a company who is trying to prove its self among the giants.
I purchased my canon 5d mark II from Joel in May. He answered all my questions in a professional manner, he followed through in all his promises, and delivered my camera to me in a very timely fashion. There were no attempts to up sell or coerce me into something that I did not want. I will be purchasing from them again and want others to know that this company is a reliable option for your photographic needs. "

"Normally, I would typically order camera gear from B&H, a standby of many years. Unfortunately, they and many others did not have the Canon 5D Mark II in stock. I searched and came across The Imaging World, with plenty of stock on hand. Being that I never had dealt with this dealer before, I was a bit apprehensive. I called and spoke to Joel, who assured me that everything was on the up and up, so I placed the order. Within 24 hours, I had a Fedex tracking number and the camera arrived shortly thereafter. Package contents, USA warranty, and all accessories were included. I wouldn't hesitate to order from Joel and The Imaging World in the future."

"Trustworthy, Service-oriented and Ethical. I've now purchased four times from The Imaging World spending over $10,000. Purchases include four Canon L series lenses and a Canon EOS 5 Mark II digital body. Everything is USA Warranty, communications is fast and reliable and the degree of honesty is superb. I'm delighted to recommend owner Joel Weiss and The Imaging World to others."

"Great place to buy camera equipment. Service and prices can not be beat! Joel is very responsive. Ordered a lens, Joel called in the morning to confirm the order, item shipped that day (Tracking number sent via email) I got the item the next day. The lens came packed in the correct fashion, unlike many online retailers who put them in large boxes with no packing. "

"The Imaging World is a place I'm glad I chose topurchase my camera from them. The camera and the service was A+.If you are looking for value and peace of mind, buy from them. Good things do come in small packages."

"Shipped same day and delivered as described.
Thanks Joel!!!!
Would buy from this seller again.
Gary
Des Moines Iowa"

"UPDTE! I believe that someone the in the great somewhere hears every word (my wish for a great price). And that is exactly what I got with my first and now my second purchase (Canon EF-S 60mm f/2.8 Macro) from “The Imaging World”. They may not be the biggest camera store in NY city but they are just as good with there customer care and delivering what I need. Keep up the excellent work guys because so far, I’m a believer. "

"I purchased a lens & a filter with Joel on January 24, he was very nice to deal with, we got the order delivered on January 27 morning.
I will definitely recommend them to friends & family.
"

"i bought a package from you on ebay. camera with the works. i got the camera but not all of the works. they shipped most of it promptly and have been neglecting their responsibilities to send the rest. i surely will NOT do business again and advise others to stay away!"

"I have now had 2 separate purchase experiences and have had nothing but the most impressive customer service EVER!

What I mean by this, is that with the first order, I purchased a Nikon D90 camera body only. This was clearly described in the online listing. I then receive an email from "Joel" at Imaging World who apologizes to me because out of the near full page description, there was a single sentence that had a small error! He asked if I wanted to change or cancel my order, and I of course did not because the ad error was very small. I was, however, very impressed by this level of attention and detail.

I then placed an order for a Nikon 24-70mm f/2.8 lens. It arrived to my home from FedEx in a damaged box. I contacted Joel at The Imaging World, and he responded instantly that he wanted me to be happy with the product. He instantly replaced the lens with another new one.

Each time, he responded to my emails and actually would call me on the phone within a day of each email!

He is also a legitimate authorized dealer of Nikon, as I checked on Nikon's website at the time of this review.

This is the first and only review I have ever written on ResellerRatings. I did it because I truly believe that it is rare to find a business that is this customer-oriented, and consumers need to have this information. Good businesses need attention to prosper, so that the bad ones can fail. This is how capitalism is supposed to work.


"

"Purchased a refurbished Canon 40D on eBay. Considering the live.com cashback it was a great deal. The kit arrived quickly as promised. I'm very happy with this merchant and would definitely deal with them again."