"I was also skeptical to order from theimagingworld as i had never heard of them. As an experienced buyer who normally sticks to main shops such as B&H, i was apprehensive at first, but they showed 1D MKIII's in stock when no one else had them. I called them, and got very helpful and attentive service. They said the cameras would come in the next day and they could ship them as soon as they unpacked them. I went ahead and ordered, and sure enough they sent it out overnight right on time and i got it the next day. Suprisingly great service, I would certainly buy from them again!"
"I was a bit skeptical about shopping with this merchant as I had never heard of them before. However, I placed an order for a Canon 24-70 2.8 Lens as they had the best price online. When I called to inquire about the lens, the salesperson was very pleasant and answered all my questions. My order was shipped right away and delivered within 2 days. The order was exactly what it was advertized on their website. I would not hesitate to shop with them again in the future. "
"I placed and order on the web for a Canon Speedlite EX 580 II after seeing that they had the lowest price according to a price search engine. Delivery was supposed to be 3-5 business days. Three days later, I call to check on the status; they tell me it will not get shipped out until 5/29/2007, because of intervening holidays. That is one whole week from the day the order was placed. Also, I would not likely receive it before 6/1/2007. I was told that they had this information on their web site. Well, I am not doubting that they had it there, but I did not notice it, and I'm quite alert about these things. Eventually, I called them to cancel the order, but reached them after my phone call when to voice mail 5 times. In the future, I think I'll stick to places I know."
"I've bought most of my Nikon gear from The Imaging World, as they're an authorized Nikon dealer. You only get the manufacturer's warranties through an authorized dealer, especially the free 4-yr extension on the lenses if you register them. They also offer factory extended warranties on the camera bodies, not aftermarket ones. There have been a couple of situations where the customer service was beyond the call, and I greatly appreciated it. The service has been first-rate every time. Highly recommended!"