"Beautiful chair, arrived intact, but delivery took longer than expected (26 days AFTER SHIPPING). Otherwise, I would have given them 5 stars."

"In less than three days. Cheapest price for my furniture of America chairs on the internet. Chairs came well packaged and without any damage. High quality at a very affordable price along with blazing fast shipping. Thank you for a great experience."

"I ordered a recliner (a sofa that can recline). It arrived stained and badly damaged (pictures attached) and the reclining function never worked. The delivery guys admitted the damage when I received the order and said I could process return with the seller. I requested return and full refund but the company refused and asked me to choose either a replacement or a discount. I couldn’t accept either option because I was not satisfied with the quality of the item and the services of the shipping company and thus didn’t want to try for a second round. So I said only wanted a return and full refund.

The Classy Home said if I return, I need to pay a 25% restocking fee plus shipping cost both ways. After a few rounds of negotiation, they waived the restocking fee but still insisted me paying the shipping cost both ways.

This is not right. It’s the shipping company’s responsibility for the damage. The Classy Home doesn’t resolve it with them but asks me to pay for the shipping cost both ways. It’s also not right that the Classy Home doesn’t allow me to return and get full refund for a damaged and defective item at all. They should let me return and get full refund immediately and solve the damage issue with the shipping company themselves.

I have been in talks with the company for two weeks and the issue is still not resolved yet.
"

"What they show on the picture that’s not what they deliver. I bought makeup table. On the picture it shows makeup table with mirror. They just delivered makeup table. No mirror! I had to call them and purchase mirror separately! Also an hour before the delivery they called me and asked if I want them to leave it outside (it was rainy too) or to bring it inside it will cost me $150.
So they add all those extras where u would never think that they could exist!
Don’t buy there! Do yourself a favor.
Katrina"

"The product is flimsy, and unsafe. Rhe bed continue to fall down after I would set it up. The hooks that lock into the bed frame wasn't gapped enough. "

"Horrible customer service "

"Took a while to get it in. But the piece was exactly what I wanted. Excellent Quality."

"After our order was placed there was no communication or updates as to when we would receive our furniture. We had to call the classy home and the courier service to see what the status was and they didn’t even know. The courier service was terrible! Once it was delivered they left the couch in my house with all the cardboard and plastic. I had to ask them to unwrap it so I could inspect it to ensure it was not damaged. They then told me in a nasty tone “well we won’t take the trash” which was fine. The couch was in great shape but my overall experience left a bad taste in my mouth and I will never order from them again "

"Took a little long to get it but I didn’t need it right away. The delivery driver was great. The dresser was slightly damaged but it was in the back so I did not request it be replaced. I would definitely shop Classy Home store again. "

"Shipping took longer than we expected but it was with the wait. Online pictures did not do this bed justice. Much nicer than expected and very easy to assemble."

"Found this couch way cheaper than our local Ashley store. Took 2 weeks.. Right on time. Actually 3 days early. Texted and called. Delivery guys were great! I'm getting ready to order another couch and tables from them. Will definitely keep using this company. More than satisfied!"

"I ordered a set of chairs to be used at our eating bar in our recently remodeled kitchen. When they arrived, the box was badly damaged and the chairs were damaged as well. I reached out to the wonderful staff at The Classy Home and no questions asked, they said that another set will be on their way shortly. I have shared this story with many of my friends and a few have become buying customers as well. I will make future purchases for sure!!! "

"Makeup vanity received relatively quickly. Was for a bathroom Reno that became delayed. Opened the box 2 months after receiving and found a mirror had broken during shipment. Despite it being 2 months since receiving the vanity, Rachel and Debby quickly resolved the matter to my complete satisfaction. Thanks!"

"Assembly instructions were incorrect. When I followed them, it resulted in damage. When I reported the error in instructions, Classy Home immediately agreed to send a replacement part. I was extremely pleased with their integrity. Many thanks."

"The product was beautiful and matched my expectations; but if I had known that delivery would take so long I would’ve purchased elsewhere. "