ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
2.50/5
Chance of future purchase:
2.50/5
Shipping & packaging:
2.50/5
Customer service:
2.50/5
Return/Replacement policy:
5.00/5

Verified
5/5

2017-04-26

"it came exactly how it looked in the picture "


Verified
5/5

2017-04-25

Fast shipping

"Shipping was fast and the dresses were good quality"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
4/5

2017-04-25

My dress was stunning, however it was a little tight but still perfect on my special day.

"The experience was ok, only to have to pay an extra 20 dollars for express delivery "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-04-25

Great dress, great price, great speed!

"The celebrity dress always delivers great quality products on time, and this experience was no exception. I love the dress I bought and am always amazed at the speed with which The Celebrity Dress processes and sends out orders!"


Verified
5/5

2017-04-24

Yellow Kate Hudson Dress

"Excellent Product and Service"


Verified
1/5

2017-04-23

SCAM!!!!!!

"Absolutely horrible!!!! Communication is cryptic, refund hasn't happened. Biggest scam ever! Now have credit card company investigating."


Verified
2/5

2017-04-22

super disappointed

"when I bought the dress I was super excited but when it delivered I was deeply saddened by how the dress was 2 sizes bigger than what I had ordered, (even though I payed extra to have it custom sized) but the size was only one of the issues the second issue was the "straps", they were extremely poor quality as soon as I put them on they started to pull like they couldn't handle the weight of the material so i had to pay a local seamstress to put on new straps. It is frustrating to have to pay extra money to fix the dress after already spending so much money on a dress."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2017-04-22

The staff is amazing!

"First and for most, the team that works here is first rate awesome! I needed a dress in a short turn around time and they delivered! The dress unfortunately was too small and I ordered a size up. While I could have returned it, the cost of shipping to me and back didn't make it worth it. I donated it instead. The material was not as expected, the blue I ordered had a sheen when selecting color. Just confirm sizing, color and shipping and I'm sure you'll be happy. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-04-21

Yes, Thank you! I love it!

"Yes, Thank you! I love it!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-04-21

Exactly what I wanted

"I've ordered a prom and homecoming dress from here and both came exactly as I expected them too and right on time"


Verified
5/5

2017-04-21

Happy daughter Happy Mom

"My daughter picked a gorgeous dress off celebrity website. The dress arrived on time. Customer service was very caring and addressed any questions we had right away. My daughter will enjoy her prom and look beautiful in her new dress."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-04-21

Timely delivery.

" Dress met expectations and no alterations necessary. "


Verified
5/5

2017-04-21

Great dress, great quality!

"The dress took a while to ship but it arrived just as pictured and in great shape."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2017-04-21

Better than expected

"The dress was amazing quality "


Verified
1/5

2017-04-21

Return policy

"Dress order was correct, quality of the dress construction was good. The color did not look good on me. Return policy is only 5 days from receipt. Stuck with the dress now."