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Product & services pricing
2.50/5
Chance of future purchase:
2.50/5
Shipping & packaging:
2.50/5
Customer service:
2.50/5
Return/Replacement policy:
5.00/5

Verified
5/5

2017-04-21

Prom dress

"We are delighted with the fit of the dress and have just had to alter the length, we did order it without a slit however it arrived with a slit - as there are 2 layers of fabric the slit is more discreet than we were expecting and we are very happy with it."


Verified
2/5

2017-04-21

Cheap Material

"The dress material was costume-y and the top of the dress did not look like the picture. They put padding in the chest area which made the dress look cheap and awkward"


Verified
4/5

2017-04-21

Love Celebrity Dresses

"My dress arrived much earlier than expected and the dress was beautiful and very similar to the picture shown. I had my dress custom made and the measurements were a little bit off, but overall, I am happy with my experience with Celebrity Dresses. "


Verified
5/5

2017-04-21

Awesome dress

"The dress came sized perfectly. So in love with it!! Thank you!!"

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Verified
5/5

2017-04-21

Nothing but the best!!

"Dress was wonderful quality looked just like the picture and longer than expected!!"


Verified
1/5

2017-04-20

WRONG color

"Dress was suppose to be a deep jade green...arrived turquoise."

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Verified
2/5

2017-04-20

Return Policy Insufficient

"The dress did not fit, was not at all like the picture, and the return policy was not clear. We hesitated to send the dress back with fear of not only loosing our money, but the dress as well. My daughter did not wear it. We were out close to $200. We will never do this again."


Verified
4/5

2017-04-20

Responsive Customer Service

"Though I was initially worried that my dress wouldn't come in on time, after emailing the customer service and explaining that I needed my dress fairly quickly, it came in less than five days. My dress is beautiful, it fits perfectly, and the site is very accommodating toward whatever alterations I wanted to the design. The only thing that worried me was how long it took to ship out the dress before I contacted customer service. "


Verified
4/5

2017-04-20

They rushed my order!

"Had my dresses in two wks time. Amazing!
One dress however had a weird fit, so that is why only 4 stars s 5
"


Verified
5/5

2017-04-20

Will order again!

"Wonderful and responsive customer service, excellent quality of dress fabric and tailoring, fast delivery. I will order again!"

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Verified
5/5

2017-04-20

Absolutely Amazing!!!

"It has been a pleasure for the last two years purchasing my Ball Gowns from your site. The customer service is amazing and the product is even better. I've always been promised a completion date and have always received it earlier. I appreciate your company and the diligence in providing excellent service! "

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Verified
2/5

2017-04-20

Bad experience

"My dress was poorly made and I was overall extremely unhappy with the actual quality and design of the dress. The dress looked noyhing like the picture.. including the color. I contacted the seller and had a rather hard time convincing them to refund my money. I had to pay over $20 to return the dress to them and only received a partial amount of what i paid. I understood that I it was because of the discount code I used, but it still was upsetting. This experience was horrible and I would discourage anyone from buying from this company. I am grateful however of the customer service. They worked with me until i was somewhat satisfied! "

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Verified
1/5

2017-04-20

Would not recommend

"Bought a dress from here. Looks nothing like the picture. I wanted to return it because it didn't fit me at all and also had spots all over it (it was brand new, never worn) but was told I couldn't return. Waste of my $200. Will never shop here again."


Verified
1/5

2017-04-20

Horrible experience

"I hate this site i didnt get what i ordered waste of money !!!!!"


Verified
5/5

2017-04-20

Amazing!

"The dress was beyond my expectations and arrived in less than a week during one of their flash sales."