ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.34/5
Chance of future purchase:
3.34/5
Shipping & packaging:
3.34/5
Customer service:
3.34/5
Return/Replacement policy:
5.00/5

5/5

2018-05-31

Saved my prom night

"I am so satisfied with the service of this site. In April i ordered a dress from babyonline dresses which told me that my dress would be shipped and made in two weeks.I would always check in on them seeing where they were at with my dress.However one week before my prom date which was may 25 I contacted them again asking when they would ship the dress. The guy that I got on the line said my dress has not even been made yet and that they did not have the fabric from the start. My world turned upside down and I was wondering where I would get a nice and quality prom dress five days before prom. I researched and I came along this site which I saw a instock perfect dress for me, I was in contact with customer service and they assured me that they would try their best to get in on Thursday as my prom was on Friday and I ordered the dress on TUESDAY. The dress luckily came in time the day before prom and omg it looked exactly like the picture and even better. Everyone complimented my dress and I got the best dressed award for the night. Order your dress from here cause they will not disappoint you. This company saved my prom night"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-05-23

Amazing

"I was really worried about this site being a scam like many others so I contacted costumer service to make sure this wasn't a lie. They replied less than 15 min after and were extremely nice about it and super patient. My dress came in a week and it came perfect exactly like the picture and perfectly made. I recommend shopping here! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-05-11

Great dress

"I loved tre dress. It´s always such a good experience buying with you guys. The dress was perfectly made, te color was beautiful"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-05-06

New Go To for Dresses!

"My sisters and I always have a hard time finding gowns and dresses I love for party’s and weddings at good prices! I have been skeptical of this site for a few years now and made a big order from here for the first time last month and loved EVERY GOWN! It was amazing the quality’s great and the dresses are 95% accurate to the photos! Beauitful love it and recommend it but order your dresses or gown atleast 2 weeks in advance. My new place for buying dresses and gowns."


5/5

2018-04-28

Amazing dress and services

"I am so grateful that I found this dress, I wore it for my prom and the reaction was amazing. It honestly made my night! The best reaction I got that day was when I walk down the stairs and the whole school looked at me. Everyone loved it and even random people who weren't even going to our prom, walk passed and wanted pictures. I felt so beautiful, I would absolutely shop there again! "


5/5

2018-04-17

LOVE LOVE LOVE

"The dress was phenomenal and everything I expected it to be! I wore this to my prom and was complimented all night! Using the custom sizing made the dress fit so perfectly. The customer service is incredible! Especially Annie who constantly reassured me that my dress would come in on time when I was very impatient. Overall, would recommend TheCelebrityDresses to anyone!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2018-04-17

Pink pearl dress

"Now i feel bad for making a complaint few mins ago so i email the website to check how long it will take for my dress to ship and they was responded hella fast, now that made me happy so im going to be patient shut my mouth because this website actually good and i want to thank Anna for responding quick to me ❤️ This might be the only page i shop for dresses "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2018-03-26

Fraud

"This company is a complete scam ! The dress that I order took over a month to arrive. I kept emailing this company for status updates and they were more than friendly assuring me the dress would arrive in time twice that I mentioned I wanted my money back. The dress was AWFUL. And all of a sudden they have stopped responding to me all together so I lost 150$ "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-02-20

Happy

"Thank you to everyone at The Celebrity Dresses team I received my dress this morning and am absolutely delighted with it!

I am very grateful to you for finishing the dress and sending it out so quickly as I didn't have much time before the event I needed it for.

This is my second dress from you and I will definitely be ordering more from you in future.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-02-08

Grateful

"Thank you to everyone at The Celebrity Dresses team I received my dress this morning and am absolutely delighted with it!

I am very grateful to you for finishing the dress and sending it out so quickly as I didn't have much time before the event I needed it for.

This is my second dress from you and I will definitely be ordering more from you in future.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2018-01-30

Best surprise ever!

"I really had no idea about what to expect but considering the price, I thought just give it a shot. Actually, the dress arrived in the most professional timing and it is STUNNING! I will not spend more time running in shops looking for beautiful affordable dresses, I now know where to go.
Annie the sales support responded to any of my question within 24 hours, so this gave me a lot of reassurance too.

Thanks again
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2018-01-24

SUCH A SO BEAUTIFUL DRESS

"Thank you for the dress.It's so amazing and beautiful as the same as the picture.I love the dress and it fit perfectly.I can't believe how good the quality is,unbelievable!!! I shall be recommending you to all my friends and looking forward to buying more dresses from you in the future.Thank you!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2017-12-19

Totally Worth It

"I ordered a dress that came in an unbelievable fast time frame! Every question and concern (there were very many) were answered right away and they took care of me which in the end helped take off some stress of my competition. I had to add a lining to it and make one minor alteration BUT for the price and the time I received it- it was totally worth it!!! I am goign to be wearing this again in the Miss Bikini US pageant as well. Thank you gals so much for taking care of me :) TheCelebrityDresses.com"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2017-11-15

Great customer service!

"I changed my mind about my dresses a few times & each time they were so kind and made the dresses exactly how I asked . They are beautiful can't wait to wear them !"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2017-11-15

So Fast!

"Thank you so much for that wonderful dress, I would HIGHLY recommend it! From the moment I placed my order to when the dressed arrived, the whole process was stress free and the customer service was excellent. Like many people, I was concerned about ordering clothing online. I was worried that the size would be wrong, the dress wouldn't suit or the dress may look different to the one shown in the picture but I was pleasantly surprised. What you see in the picture is exactly what you get. The sizing is PERFECT, the craftsmanship is impeccable and everything is of a high standard. I was also surprised by the amount of time it took for the dress to arrive. I placed my order Nov 1th and the dress arrived on my doorstep on Nov 3th. So fast! I will definitely shop with thecelebritydresses.com again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges