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1/5

2017-06-08

crooks liars do not ever order from these people

"I'm out of money for nothing. They took my money and were so mean to me. I've never felt so hurt in my life ordering from a website."

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1/5

2017-06-07

The worst online website! Beware

"I was doubled charged for my order! I was told they could not cancel one because it was already being processed! However 3 days later it still was not yet shipped!!! So how were they processing it already! The website says ships imediately! Then i was told i have to pay for my own return if i want my money back! Never again! Never will i ever shop here or refer anyone! If you are reading this review, do yourself a favor and take your money else where!"

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1/5

2017-06-07

DO NOT ORDER from this company

"Not only were the suits NOT shipped out in the 1-2 days promised, but when I rec'd, was missing an item (was told warehouse mistake...). I was told to re-buy the item missing and in the meantime a credit would be issued. I told them just to send what they were originally supposed to send and skip the credit. Spoke with a manager who told me the same thing, so I told her they lost the entire sale and I would be returning ALL items. Was then informed that I would be issued an e-gift card - however the back of the return label clearly states unused, unwashed items would be eligible for a refund. I have NO confidence I'll get my money back. One suit was fine...but missing the bottoms. The other suit was not true to size, cheap and totally unacceptable. How this place is still in business is beyond me. Absolutely the WORST online experience to date. PLEASE DO NOT ORDER FROM THESE CROOKS."


1/5

2017-06-06

If zero stars were possible to give that would be my rating.

"Worst experience ever. They offered coupons but won't honor until after paying full price and than being given a credit. So I went with another swimsuit that was on sale. Cheap untruthful to size. Had to return. Used their shipping label and I indicated I wanted money placed back on my card instead they gave me a store credit. I had to call and complain to get my money refunded knowingly I would get charged for 6.95 using their label. "

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1/5

2017-05-28

Ugh..another disappointment.

"I am typically a size 14 or 16. I ordered a size 18 to be sure it would fit. Way too small and this is not the first time this has happened. When I was a solid size 14 (possibly even a 12) I ended up ordering a size 20 bottom on accident and it ended up fitting. For a company that is supposed to support plus size women, their sizing is ridiculously skewed and disappointing. "

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1/5

2017-05-24

RIDICULOUS!

"I should have read the reviews about this site before ordering.. They are a pain in the **** for exchanges ! I had bought a few suits all sizes I bought were based off their size chart , dthe sizes were all wrong and I had to return them they charge you fir the suit and shipping and when you get your refund don't expect to see it in your account they will try to give you an E gift card... ( yes because after having a horrible experience the first thing I wanna do with my refund is order from them again -__- NO but nice try ) so you have to call them again and tell them to put it back on your actual debit or credit card then every time I call the people are not friendly and act like you have no idea what you are talking about when it comes to the items you purchase. So after waitinf just about 10 days for your refund you have to wait 3 more business days to get it back into your bank account. I WILL never order from them or reccomend them to anyone I will tell people don't make the stupid mistake I did and the only reason I made the mistake was because Victoria's secret side stopped making suits. Swimsuits for all is a joke!"


1/5

2017-05-23

Crooks

"I wish I had read the reviews for this site before I made my purchase. The suits were way too big. I was meticulous in my return, filling out the paperwork they provided, paying the postage for the return myself, etc. The suits had only been tried on, the strip was in place and the return was within the 30 day limit. Like another poster I got the same email saying that my refund was "other." Then two days later I got an email telling me I was getting an e-cert. Two phone calls to customer service, both times saying that it was a "warehouse" mistake and that the refund was "pending." It wasn't. I called my credit card and disputed the charge. I see that they company is owned by a holding company in New York. I will be filing a complaint with New York State's consumer protection bureau. Total crooks. "

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1/5

2017-05-23

Buyer beware!! Check the FINE PRINT

"Buyer beware!! Check the FINE PRINT - as they participate in a less-than-scrupulous activity of subscribing you to a magazine! Then good luck getting it to stop. Shameful. They lost a customer - who buys 2-3 swimsuits a year - bye, bye. "

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2/5

2017-05-19

Won't refund me for items returned!!!

"I placed two orders and when I received them I tried everything on. I kept a few items from each order and returned the rest. I read the fine print and did EVERYTHING properly. The items were unworn (except for trying them on, which, duh, you have to do), unwashed, tags were on, swimsuit liners were in place. I paid for the return shipping ($22!!! and that was after the website said I would get free shipping for the orders, which I didn't...but I let it slide since I was so busy) so that I would receive a refund on my card. I received two emails, one for each order stating ZERO refund for all seven (7) items because of reason "other". When I called the company the woman said "other" meant I "didn't meet the return guidelines". WHAT?!? Are you kidding me? I did follow the guidelines. To the letter. I escalated the call to someone else who said that it showed "pending" in their system and it would take five (5) MORE business days to process it (even though it appeared processed). I told him (Victor ID#30962) I did everything properly (he said he believed me) and asked what the reason is. He couldn't give me one. I then asked what their general policy is if they determine that something isn't returned properly...do they keep my money and the items? He couldn't answer me. Seriously? You're going to keep my money and not give me back the items? That sounds shady! They better refund me my money!!!!"

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1/5

2017-05-10

Returning items with this company is an absolute migraine.

"Their rules for returning are understated. When you call for clarification the costumer service treats you like a complete moron. Shopping online should not be so difficult. I will never order from them again even if the suits are made from gold and free."


1/5

2017-05-10

Never order from this company!!

"I recently ordered five bathing suits, for well over $500. I double and tripled checked that nothing I ordered couldn't be returned. When the package finally arrived, one bathing suit was missing the top half. I ended up returning all six bathing suits. Little did I know that by using the pre-paid package label that that meant that I wanted an E-gift card instead of money back on my credit card. NOWHERE on the return form does it state that. Only on their website (which I did not see). I now have a $500 gift card for a company from who I will never order again. Like so many other posters, I wish I had checked here first!! DO NOT ORDER FROM SWIMSUITS FOR ALL!!"


1/5

2017-05-08

....And It's Still Not Over!

"Horribly annoyed. I bought a suit last night because they were on sale. Accidentally ordered 2, so I called last night and was told that he would have to cancel the whole order, rather than changing it to one. I go back into order it again, and it tells me the promotion is no longer running. So, I call back to get the promotion. The guy tells me that he cannot get the promotion code, but that they will match the lower price, and to call tomorrow to confirm that they will reimburse the $24 back to my card. He manually enters the information, and I get the confirmation email, with the wrong size bottoms, shortly after hanging up. I call again, get the same guy, and tell him the correct size. After putting me on hold, he verbally CONFIRMS with me the sizes are correct, and the confirmation number will stay the same. Called today to make sure I would get reimbursed. I was told that I should still get reimbursed, but that the order is in process and the bottom size could not be changed. The guy who I talked to last night was working, and the woman who I was on the phone with talked to him and he said that he didn't KNOW it needed changed (after confirming the correct sizes last night)! THANKS A LOT, KEVIN! So, I'm already being shipped incorrect sizes. At this point, I'm annoyed that I even bothered, especially knowing that I will have to ship it back when I get it, and then possibly ship it back again when I finally get the sizes that I originally ordered! Right now, I have almost $200 in pending charges on my card (from the cancelled 2, and the incorrect sizes, non-promotional one). I feel like I shouldn't even get my hopes up on getting everything refunded."

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1/5

2017-05-02

Will not return my money

"I bought 2 swim suits and they were awful so I returned them which I paid for. That was their requirement to get my money back. I have called 5 times and each time they are going to credit my account and each time it is not done. Awful, awful, awful. If I could give a rating of zero I would."


1/5

2017-04-22

Wish I had checked here first.

"Wish I had checked here first never would have ordered from swimsuitsforall. Terrible customer service. Chlorine resistant bathingsuit claiming to last 5x longer all but disintegrated 3 months in and they say they wont refund or replace unless new still tags on liner still in etc. Also tried to tell me this was normal wear and tear"


1/5

2017-04-13

Bait and switch

"I started an order on Monday but wasn't sure of sizing so I left items in my beach bag in order to check.
Tuesday, I went back to complete the order and suddenly the prices were different (higher of course).
Then, they started emailing me, "Where did you go? Complete your order". Their email showed the items with the lower prices. The email said, "You left something in your beach bag. Complete your order now to also get Free Shipping."
Great I thought until I clicked on the link and found the beach bag was now empty. When I went to re-add the items, the prices were higher.
Next day, same type of email with promise of the items at the lower price - until I clicked the link.
Thought maybe I was doing something wrong but when I chatted with the representative, she said she couldn't honor the lower price.
I asked why they would email me with the items at the lower price but not honor them when I clicked through.
The rep. just kept saying she couldn't honor the expired price (even though their email doesn't seem to think that the price is expired).
I've order from them before but will not ever again.
"

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