"Easy , simple transaction "
"Needed some replacement water filters. Seemed like Supply House had a good price and fast delivery. "
"Got and open smoke detector then had to repackage and send back when it was a screw up on the sellers side."
"They had the exact valve I needed!"
"Just what I ordered to do the job I'm working on."
"Had my item in stock, quick ship, delivered on time, came packaged well so no damage for my part.
Hard to give any fault - would buy again "
"Quick service. Filters have arrived."
"Excellent service as always. Keep it up"
"Fast and correct parts. Very pleased."
"Just wanted to say the service representative that assisted me with my order was spot on and I was able to complete my installation of my line guard setup from MrCool."
"Purchased a Scala2 booster. It’s not connected yet, but so far the experience with Supply House has been great. "
"Got exactly what I ordered the next day! Great experience!"
"Fair prices, large selection of parts & fast delivery!"
"Found what I needed. Would buy from agan."
"Found new oil line by Beckett part number on Supply House website. Placed order and received part in two days. Part was exact replacement to original."
“Hello,
Thank you for taking the time to review our services, we greatly appreciate it! We are thrilled to hear you have had such a positive experience with us.
We truly value your feedback so please feel free to provide any suggestions or insight on ways we can improve for the future if anything pops up! You can contact us using the information at this link here: https://www.supplyhouse.com/sh/control/contactUs
Thank you again for your rating and we hope you continue to use SupplyHouse.com for all your heating, HVAC and plumbing needs!
Thank you,
Danielle D.
Supplyhouse.com Team ”
"Kept me informed all the way "
A rep from SupplyHouse.com, SupplyHouse Customer Service, has responded:
“Hello,
Thank you for your feedback, we appreciate that you have taken the time to provide a review on our business and your experience. We deeply apologize for the inconvenience you experienced on your recent order with us as this is not the level of service we seek to provide. We appreciate you bringing this to our attention as we are working to iron out any issues with packing the orders and shipment issues overall.
Again, we sincerely apologize for any inconvenience this error may have caused and for the condition you received your order in. Upon review, we see that you have since been assisted with a return for replacement and hope the process went smoothly! We will also be processing a refund on your shipping cost due to this inconvenience. Your shipping refund will be processed within 1-3 business days and you should be emailed a refund confirmation once processed.
If you need any assistance or if you have any questions feel free to contact our customer care team at 1-888-757-4774 or chat online under “Contact & Support” on our website.
Thank you,
Danielle D.
Supplyhouse.com Team”