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Verified
4/5

2006-12-24

"Fast shipping,fair price,excellent product,packing poor,product nearly fell out, Coolermaster emblazoned boldly on the box gave away the Xmas surprise. :-("

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Verified
5/5

2006-12-21

"Product arrived on time and as advertised. Excellent communication. Will buy from again. Will recommend."

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Verified
5/5

2006-12-20

"www.sundialmicro.com is siply the best online retailer I have ever done business with. They are speedy, friendly, and professional. I recently ordered CPU fans that did not fit my mother board. They contacted the fan manufacturer to see if there was another bracket I could use.
When it was obvious that I would have to RMA the fans there was no hassle and I received my refund in record time.
I will continue to business with sundialmicro.com whenever I can.

Robert Marella
"

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Verified
5/5

2006-12-16

"Good price on the power supply I ordered. Prompt service. No complaints."

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Verified
5/5

2006-12-09

"Without a hitch. Excellent feedback. Ordered Saturday online, Shipped Monday from Calif. Arrived in Atlanta, Georgia Friday. "

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Verified
5/5

2006-11-29

"Company was easy to work with. Called me on my cell phone to let me know shipping because of holliday. This is the second time I've used them.
I will buy from them again.
"

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Verified
5/5

2006-10-26

"Great Service, I made a mistake on my first order, called customer service and they fixed it!
I would shop here again, I'm very pleased!!!
"

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Verified
5/5

2006-09-25

"I purchased a CM Stacker 830 from Sundial Micro; it was almost $20 cheaper than NewEgg; I ordered late at night, and it had shipped the following day. Arrived on time and in perfect condition. Excellent reseller, fast service and shipping - no complaints!"

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Verified
5/5

2006-09-23

"Sundial was the first on-line retailor anywhere that had the particular Lian Li computer case I wanted available. It also turned out, once other sites had the case listed, that Sundial had one of the best prices. I ordered the case the instant that it was listed as 'in stock,' and received it the next day. It turns out that Sundial is about 100 miles from my house. The case and other equipment arrived in fine condition. No surprises. I'll definitely be doing business with them again. "

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Verified
5/5

2006-09-09

"This etailer was recommended by my case manufacture over the egg company. For good reason too! Very good price and same day shipping even though I ordered the item late in the day of Friday. WOW!!! I'll definitely recommend this online retailer to many friends. "

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Verified
5/5

2006-08-17

"Sundial Micro is at the forefront of the new generation of e-tailers!

I have never seen such great customer service. Friendly, actuall ywanting to talk, and they respond so quickly, there has to be someone just answering emails all day! The same day shipping is great to!
"

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Verified
5/5

2006-08-15

"I like your selection of products. Good service
and reasonable prices will keep me coming back to buy from you.
"

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Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
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Ease of checking order status
Ease of ordering online
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Delivering products on-time
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Verified
5/5

2006-08-03

"Excellent experience, product shipped the very next day. I expect to continue doing business with Sundial Micro as long as their prices remain competitive."

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Verified
5/5

2006-08-01

"Every single case I've ever bought has come from this retailer and I have yet to be dissapointed. The customer service is outstanding and the prices are good. Shipping prices are a little higher then other online retailers, but actual product prices are far lower. For example, I paid 141 dollars for my TJ06 with all charges included. That same case would cost 161 dollars on newegg. Outstanding "

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
Making decisions on their own
Being trustworthy
Being easy to reach
Being knowledgeable
Resolving problems
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2006-06-28

"Great place to make a purchase. I purchased the Silverstone LC20 HTPC case on Friday, received on Tuesday. Very happy with my purchase. Only very minor complaint; I didn't receive any emails from the company. I expected a receipt email as most stores do but didn't get one. I checked their website the next day and the order had already shipped (to my pleasant surprise!) I would definately buy from them again!"

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Is committed to quality products and services