"I am very satisfied with the purchase made www.sundialmicro.com well as the management and information incidents carried out by this company in this process."

"Very kind people and very fast answers.
I bought from Spain and they shipped my item as fast as they could.
It took a while due to spanish customs, but worth it!

Thanks!"

"Purchased an item and the manufacture had the specifications wrong, Sundialmicro investigated the issue, found I was right in my assessment, and issues a RMA in 24 hours. Promptly refunded my paypal on reciept of my item back. Good Store. "

"Fantastic customer service - prompt replies and very very helpful.

Thank you Jennifer for your excellent customer service. Thankyou Sundialmicro - will shop again and recommend you to friends."

"excellent communication. The item was backordered and they kept me completely informed during the process. They did not charge the credit card until shipping. They tried to save me money by suggesting using a cheaper shipping option."

"Great experience!!
I live in the Netherlands and a lot of new electronical products are hard to find over here.
SundialMicro was very helpfull with getting my product (Silverstone Crown CW03) to the Netherlands.
Great service and great prices!
I will definitely be back!

Kind regards,
Martijn Dijkstra
The Netherlands"

"First time shopper, usually shop with newegg but they didnt have the cpu cooler i was looking for and other online stores were pricier. Impressed by the response time of the processing, and i emailed them a question and they answered less then 10 minutes afterwards. 5 eggs.....err...i mean stars. :P"

"Superb customer support; extremely fast order processing and shipping. As a Canadian, I am generally nervous about ordering from the US, since the total cost of shipping and import taxes can be quite high if the order isn't handled properly. After placing my order online, I was contacted the very next business day, both by phone and email, to have my shipping options clearly explained to me. The order was dispatched the following day, and was delivered here a few days later. The shipping fee was very reasonable, especially for such a quick delivery. I'd be quite happy to order from Sundial again."

"Great first experience! They had a hard drive enclosure I was looking for that few other e-tailers seemed to carry. Shipped fast, got exactly what I asked for. Price was great too, even a bit cheaper than newegg who I often shop with. This definitely won't be my last transaction with sundial."

"Their prices were really good as well as very quick processing and shipping time."

"Hi,
tried in vain to get a cm stacker side window panel for my coolermaster case in the uk...found this company on the net, they supplied and shipped quickly, reaching the uk in perfect condition.
Correspondence by e-mail with a CSR , Jennifer Lee,was a delight...can't praise this company enough.
Would certainly use them again.
Colin Rees.
"

"This store was one of the only stores that carried the item I was looking for and had the best price for it. I had to return the item I purchased because it was defective. Customer service for both the delivery and the return were outstanding.

The speed in which they sent me my item was excellent.

The only thing I don't like about the store is the 15% restocking fee (which I knew ahead of time). The only reason why I am not likely to shop here again is because of that fee."

"Great customer service if not one of the best! All responses have been very fast and courteous. Honest and top notch company. Went through an RMA and everything went smoothly. Will continue to do business!"

"Sundial Micro's customer service is topnotch. I received an item that was damaged (due to no fault of theirs -- box was factory sealed) and they went above and beyond the call of duty to make it right. They were always helpful and replied to correspondence promptly. I cannot recommend them highly enough."

"Very good customer service! I ordered a Lian-Li case off of their website. Due to the carelessness typical of UPS, the case was delivered damaged. Jennifer quickly responded by reshipping. She called me at least two times throughout the day to keep me informed of the second case's status. Unfortunately, UPS dropped the ball again, and case #2 was damaged worse than the first. Again, Jennifer was readily available and communicated effectively. Although I ended up having them refund my money, I would not have any hesitation in the future ordering items smaller than the PC-A71. I only wish they could ship with Fedex. "