ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

4/5

2012-03-24

"Very handy for small business as opposed to Pitney Bowes or other meter service. There IS a monthly charge $15.99 regardless of use so keep that in mind. My PET PEEVE is that it is SO SLOW to open up and again when you go to print and it checkes your Outlook Address Book (I suppose I could turn that off but then couldn't use the feature)."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges

4/5

2012-03-22

"It keeps my order's in place and i don't have to loose anything. If i did loose something the stamps will find it and send it back to me or they will take it back."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2012-03-13

"So far it sucks. It took 1 hour and 10 minutes working with the online help to get it set up. I still haven't received the scale over a week later."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

1/5

2012-03-13

"Do not use this service! They charged my credit card $15.99 a month for service I did not sign up for or use. I emailed them upon being charged and informed them that I did not sign up for this service and wanted my account closed and a refund issued. They confirmed receipt of my email, but continued to charge me again. I had to spend 52 minutes on the phone talking to two different people and only got two charges removed. Terrible terrible customer service. This place is a scam. I wish I could give zero stars."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-03-08

"Ordering from Stamps.com is a convenient and easy process to replenish supplies and other postage matters. As a result of using Stamps.com, we have released our Pitney Bowes postage machine and saving the company money."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

1/5

2012-03-03

"Custom Service SUX. Hours aren't helpful."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-02-25

"We love this unique product very much. It should be one of the best presents for my son in the U.S.and we plan to purchase another one for my wife and myself. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges

5/5

2012-02-25

"fast shipping and great price!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

1/5

2012-02-20

"Dishonest and fraudulent. They charge fees without you even knowing about it. I started to sign up and didn't finish because I wasn't interested. Why would you pay for something you can get from USPS.com for free? I canceled out of the signup process without completing it and the next thing I knew I was getting billed for something I NEVER agreed to. I called the company and they refused to remove the charge. I was told that there was nothing they could do. First they charge for something you can get for free, then they provide horrendous customer service. Why would anybody shop there?"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
4/5

2012-02-16

"Yes I am a merchant. It's a good system just not sure if I will need the
postage to warrant the $16 monthly service.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

5/5

2012-02-16

" I wanted to try the stamps .com because I'm partialy a "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

1/5

2012-02-14

"Initially I was impressed and thought I would like it. ONLY AFTER I signed up was I informed that there was a $15.?? monthly fee. this exceeds my usage and I contacted them to cancel. They did not respond to my cancellation until enough time had elapsed so that the scale I ordered had shipped. I tried calling, emailing, and cancelling it in my account online. None of this was effective. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2012-02-14

"I can't tell you how disappointed I am with the Post Office. I sent an email the very day I ordered this service telling you that I had made a mistake and that all I wanted was to buy some stamps. I was given a number to call to cancel which I did first thing on Monday. Now I get this email saying the order has been shipped. This is unbelievable. I will never try to order stamps online again that's for sure"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2012-02-09

"I ordered a sheet of postcard stamps on Feb. 5 and received them on Feb. 9. Sweet! The photo I had printed on each stamp came out crisp, clear, and in color. I could choose from a variety of borders, photo sizes, and colors. I opted for basic black, but you can make your stamps as bright and tacky as you want. Purple text and postage amount? Sure. Lime green border around your photo? Absolutely.

Because they're a little pricey ($16.99 for a sheet of 20 postcard stamps), these stamps are not for everyday use. Use them for something special. Give them as a gift--the recipient will be surprised! I ordered mine as a birthday gift to my sister, and I know she'll love them.

When I order special Christmas card stamps, I'm getting them from stamps.com. It's okay to splurge once in a while on something unique!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-02-05

"The stamps are for a thank you gift for my future inlaws. They will love seeing there "little girls" on stamps. Have used them before and will continue to use for stamps that are personalized. Shipped and arrived ahead of schedule!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A