"Great experience, John was so knowledgeable, great price, free shipping! My new favorite spot! THANKS! "
"Spoke with Mike and he helped me first by checking inventory to give me piece of mind, then with a couple of technical questions, and finally I forgot to add some info to my order, so he found my order and added what was needed. Great service thanks Mike!"
"I have two teenage daughters, who love skiing and grow every year, so we need new boots and skis every year.
Thank to Covid, this year we decided to order online . We are delighted with the whole experience in dealing with skiessentials.com; the selection and prices were great; super fast and free shipping, and amazing customer service (Pat); it felt better than dealing with our local ski shop.
Best part is that unlike all the other online stores, these guys mount the bindings on the skis, saving at least $60-$80 per ski and the hassle. Big deal!
Highly recommended. "
"Just bought a cross country ski package from Ski Essentials. Had some questions and they called back right a way to answer them. Got the set up days later. Great price and wonderful follow through. Will go to them again. "
"I’ve purchased 2 pairs of higher end skis from Ski Essentials in as many years. SE pricing is always competitive, but far more importantly, their Customer Service is unexcelled. SE Staff are knowledgeable, pleasant, and always quick & courteous to help answering questions and providing follow up support. They indeed make you feel like you are dealing with your own personal, local ski shop down the street. SE truly values and honors loyalty. Throw in the free shipping and mounting, and the overall experience of remotely buying skis online cannot be beaten. Ski Essentials is the best!!"
"These guys are fantastic. Great prices and amazing service. "
"I've purchased at least 3 pair of race skis over the years from SkiEssentials.com and it's always been a pleasure doing business with them. I get great race gear at a great price with great service. Are the top sheets a few years old in some cases? Yup. Do I care? Nope! I had one pair show up with a slight manufacturing issue on the top sheet. They clearly missed the epoxy in a region during manufacturing and the top sheet was de-laminating ever so slightly because of that. I sent a few photos and they immediately shipped me a replacement pair and a return shipping label. Looking forward to purchasing more gear from this shop in the future. SkiEssentials is one of my favorite on-line ski shops and I've purchased a lot of ski gear from many shops, on-line and local. "
"Thank you to the staff at Ski Essentials for the timely response, excellent answers and skier knowledge which help to build confidence in a recent purchase through their online platform. Finding trustworthy, believable customer service in today’s retail environment is a hard task. I am an old school diehard skier and transitioning to new ski technology is a bit daunting. I come from an age of “Short Ski’s **** Always” and trusting the newest technology to hold its own at speed does not come with some apprehension.
I have talked to many ski shops locally and throughout the country and spent hours online at many retailers. Everyone I spoke to at Ski Essentials/Pinnacle or communicated with through email always left me with the feeling of, it was their pleasure! Very refreshing!
If you are on the edge of a purchase, I urge you to reach out to the staff at Ski Essentials. Do your research, then come to them last. You will not be disappointment. If your reading this prior to purchase and need a bit of a push, just do it. My skis came professionally mounted and safely arrived in the well-prepared packaging. Thank you to my new Ski Shop of Choice!!
Ski hard, Ski Often and live the dream!
"
"This year I decided it is time for me to buy new gear that works for me and fits properly. I started looking online at many sites for reviews and ideas and I finally landed on SkiEssentials website. I spent hours watching their ski review videos and even posted some questions for their experts, which they answered, before finally deciding on the Elan Ripstick skis. The order process was quick and easy, payment options are excellent and I loved that I was able to get the DPS Phantom 2.0 Base Treatment done onsite. The company's communication with me has been top notch, every question answered and that has been amazing! Thanks SkiEssentials for having such an excellent and knowledgeable staff and a great website. It all worked for me and thats why I purchased my skis from your company. Keep up the great work. I will be back in the future! "
"There's always great deals to be found online, customer service is prompt and they actually have folks who will answer the phone if needed. And their ski reviews are second to none, including a ridiculously extensive YouTube library."
"I ordered some skis and had several questions/conversations during the process. Customer service was great and there responses were timely!"
"Mike A was absolutely amazing at getting me exactly what I needed. His ongoing communication with me went above and beyond anything I have ever experienced in a customer service situation. He was able to ship my skis to me quickly and they were well packaged.
I normally shy away from ordering skis and ski equipment online but my experience with skiessentials.com has changed my mind and I highly recommend them if you need/want to order online.
Unfortunately, resorts closed down early (due to COVID-19), so I am unable to give on-snow experience with my new skis but I'm looking forward to opening day."
"I received a call about an upgrade on my boots, Mike was awesome, I emailed to check the status of my order and received a message back within the same day! Mike was very nice and professional when I reached out to them!
Thank you Mike for being so awesome!!! I love my new gear it is spectacular!!! "
"Mike was very friendly and took his time to make sure I got the best deal possible on my new pair of skis. "
"I have purchased two pairs of skis from Skiessentials/Pinnacle. The first pair was via their eBay store and the second was direct through their website. It is my experience with the second purchase that I would like to highlight. The original order I placed was for a pair of demo skis for my daughter. I had some questions regarding the condition of the skis and the timing for when they would be available since they were still at the demo shop being rented. The customer service group promptly responded to each of my queries and kept me informed each time I reached out to them. When the demo pair I ordered was finally available, they reached out to me to let me know that they were not comfortable with the condition the skis and deemed them to be un-sellable. They offered a discount on a new pair of skis and bindings. When all was said and done, the cost of the new set-up was less than $50 more than the demo pair. They worked to get the information needed to mount the bindings and shipped as quickly as possible. We just received the skis and my daughter can't wait to start making turns on them! I'm already shopping for my next pair of skis and I will definitely be ordering them from skiessentials!"