"The production was delayed a week, but the delay was not communicated to me until I called after the original estimated delivery date. Poor communication. "
"I felt that the overall experience with SilkLetter was great. I had an issue with my address, which was resolved in a timely manner. I will recommend SilkLetter to my Friends and Family."
"Great! The gentleman who served me was curtious and knowledgeable. Order was on time and correct. And, very reasonably priced. Ku-dos! First time buyer but not the last. THANK YOU."
"I recieved my water bottles within a week of ordering. The customer service person was extremely friendly and helpful. I worked with another company before, and SilkLetter was so prompt and wonderful...I won't work with another company!!! I love the water bottles and can't wait to get them to my girls! "
"It was great service and product, will use them again."
"I am very satisfied with the quality, price and customer service that I received from Silkletter. I would recommend them to anyone and will place future orders. Thanks Silkletter "
"Customer service over the phone was very helpful. They were able to find a similar water bottle to take the place of the one that we chose that was out of stock.
Water bottles with logo look great and will be a fantastic year end gift to the children at our school!"
"SilkLetter was so helpful in getting my request filled. Even after they notified me that it would take a little longer to get my order, I had asked if they could send me just 1 bag & they did. Thankfully!! The bag looked great & the logo was clear & in the right colors."
"What a blessing! The ordering was fast, easy and very convenient. The product - perfect. Can't wait to hand them out as end of the year gifts for our faculty. "
"Silk Letter did a nice job getting our cup order for our staff celebration. They were able to speak with us by phone and expedite our order so we made our deadline. I would happily refer them to others.
S. Lanza, Administrator"
"Amazing! Everyone in the different departments were friendly and very helpful!"
"The customer service at Silkletter is excellent! I had a rush order and they delivered a beautiful product within my limited time frame. The travel mugs are beautiful and way beyond my expectations. Thank you Silkletter."
"It was so easy to order. I will definitely order again. "
"The sales representative was very knowledgeable about the products and was able to make the purchase quick, easy and painless. I work at a school where time is of the essence, so we appreciate this level of customer service. Thanks Silkletters for making our Teacher Appreciation Week a success!!"
"My expereince with SilkLetter was Wonderful! I placed an order for acrylic cups for our faculty and staff and the proof I received was Gorgeous! The customer service I received from the help desk was outstanding and very fast! I will Definitely order from SilkLetter again."